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use-IP Ltd Reviews

4.9 Rating 1,182 Reviews
99 %
of reviewers recommend use-IP Ltd
4.9
Based on 1,182 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read use-IP Ltd Reviews

About use-IP Ltd:

The UK's leading IP camera webshop. Specialists in IP CCTV since 2008.

Visit Website

Phone:

01304827609

Email:

sales@use-ip.co.uk

Location:

1st Floor Maritime House 178-180 Snargate Street
DOVER
CT17 9BZ

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use-IP Ltd 5 star review on 5th September 2024
Andrew B
use-IP Ltd 5 star review on 26th February 2023
Ian W
use-IP Ltd 5 star review on 30th December 2022
Mark D
use-IP Ltd 5 star review on 25th January 2022
Ryan D
use-IP Ltd 5 star review on 26th December 2021
David M
use-IP Ltd 5 star review on 25th November 2021
Ernie W
use-IP Ltd 5 star review on 25th November 2021
Ernie W
68
Anonymous
Anonymous  // 01/01/2019
Latest equipment available at attractive prices. The website and forum provide useful info and the online chat is very handy to research purchases. This is my second purchase with them and the item I ordered was delivered very quickly and is fully in line with expectations.
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Posted 5 years ago
Very pleased with the recent purchase from use-ip.co.uk The website was detailed and the order process was excellent. The product was shipped quickly and I was able to set it up easily. The quality of the ip camera purchased is superb quality in day and night. Good customer service follow up and I will definitely be ordering from them again, many thanks!
use-IP Ltd 5 star review on 28th August 2019
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Posted 5 years ago
Fantastic efficient service. Always very helpful if advice needed and easily tracked international shipping meant we knew when we could expect the camera. Would definitely use again!
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Posted 5 years ago
Very good website with lots of additional information and advice on forums. Depth of information on implementation and use of IP cameras is extensive and very useful for the non-professional user. I have made use of both phone and forums for the selection and operation of IP cameras and in both cases i have been very impressed with the responsive support provided by use-IP.
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Posted 5 years ago
Purchased a Hikvision Bullet camera. use-IP gave quick and helpful responses to my product questions, and the parcel was well packaged when it arrived.
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Posted 5 years ago
Fantastic service including a courtesy phone call ahead of delivery, goods well packaged too, will use again to increase our system.
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Posted 5 years ago
Very pleased with my purchase. I spent over £1000 with this company and they provided excellent service. Initially I believed something might be wrong with the order as I received all the equipment except the hard drive. I phoned up the company and spoke to a very helpful lady who explained that the hard drive would come as a separate delivery. Couldn't have asked for more than that. Would definitely buy from here again.
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Posted 5 years ago
I bought two cameras, an NVR, and accessories based on the excellent Youtube video and web information. The products arrived promptly and were in security tagged Hikvison boxes. I had a few configuration problems but a quick email exchange with support soon fixed the problem. So this is that rare combination of a business that provides service, quality products and support.
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Posted 5 years ago
Excellent company. Delivered quickly and friendly technical support.
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Posted 5 years ago
Use-IP are Excellent, I have not found another on-line retailer who comes anywhere near their levels of customer service. Their products are very good, but what makes Use-IP outstanding is their customer care. These are people who really are there to helps, and it's very impressive. Jon Watkinson MBE
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Posted 5 years ago
Nice 6 Mp camera for a smale price.
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Posted 5 years ago
Delivery and product good, customer service (advice on purchase, available models, technical questions) outstanding.
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Posted 5 years ago
The sales support really is exceptional. I've learnt a great deal from the forum, videos and the online chat. It's meant I've understood what I was buying and I've been very pleased with the results. Highly recommended.
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Posted 5 years ago
New to this game. I asked for and received good advice. Friendly staff and good service. I have since made three orders and all is well. Do buy!
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Posted 5 years ago
Excellent company. I was quite happy with the order and the processing of it. The product is as expected and they run their own forum to help out people with any issues. I like they're going the extra mile for their customers.
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Posted 5 years ago
Excellent service from use-IP who were very helpful when selecting the camera.
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Posted 5 years ago
So glad I came across use-IP as it was becoming more difficult to find a full range of Hikvision cameras. Use-IP stock pretty much the full range and are the first to have the latest cameras. Prices are good, and sales help on live chat was very good ans answered my needs. Delivery was very prompt too.
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Posted 5 years ago
Very easy to deal with. Needed a trade account, very quick to sort out and got logged in in no time! Easy to use website, great range of products and very quick delivery. They are first on my list when ordering CCTV kit.
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Posted 5 years ago
Excellent service and products. Not cheap but get what you pay for
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Posted 5 years ago
Easy to use the web site and ordering the equipment, with an excellent delivery service. Choosing the equipment for the system set-up that I required was made easier by the use-IP web site forums which contain a vast amount of information and are very easy to use. I would definitely use use-IP again and recommend their service to others.
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Posted 5 years ago
use-IP Ltd is rated 4.9 based on 1,182 reviews