Login
Start Free Trial Are you a business?? Click Here

use-IP Ltd Reviews

4.9 Rating 1,182 Reviews
99 %
of reviewers recommend use-IP Ltd
4.9
Based on 1,182 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read use-IP Ltd Reviews

About use-IP Ltd:

The UK's leading IP camera webshop. Specialists in IP CCTV since 2008.

Visit Website

Phone:

01304827609

Email:

sales@use-ip.co.uk

Location:

1st Floor Maritime House 178-180 Snargate Street
DOVER
CT17 9BZ

Write Your review

use-IP Ltd 5 star review on 5th September 2024
Andrew B
use-IP Ltd 5 star review on 26th February 2023
Ian W
use-IP Ltd 5 star review on 30th December 2022
Mark D
use-IP Ltd 5 star review on 25th January 2022
Ryan D
use-IP Ltd 5 star review on 26th December 2021
David M
use-IP Ltd 5 star review on 25th November 2021
Ernie W
use-IP Ltd 5 star review on 25th November 2021
Ernie W
68
Anonymous
Anonymous  // 01/01/2019
I had helpful communication with Phil and Keoni from use-IP Ltd. before and after sales. I bought a 12MP-Fisheye and had it in my hands w/i week despite international shipment. The camera works as specified and arrived undamaged. The payment was safe and easy.
Helpful Report
Posted 7 years ago
Excellent service at a really good price. I use it on my front door to see who is there as I am in bed 18 hours a day and I can check who it is before I let them in.
Helpful Report
Posted 7 years ago
Great, clear website, good pre and post sales support. Forums and blog articles are valuable pointers on products offered
Helpful Report
Posted 7 years ago
Always a excellent service from start to finish 'would always recommend you .
Helpful Report
Posted 7 years ago
A1 Service & Price. Great advice from friendly and knowledgeable staff. Would definitely recommend.
Helpful Report
Posted 7 years ago
Very happy and very knowledgeable people who are willing to help you know matter what !!
Helpful Report
Posted 7 years ago
Purchased 2 Hikvision IP cameras. Fantastic customer service and very knowledgeable staff.
Helpful Report
Posted 7 years ago
We are very happy with the service we received! We required a number of items last minute on a next day delivery service. The use-IP team were very helpful in identifying which products we would need and got our order organised and processed quickly. I would recommend use-IP and will be using again in future.
Helpful Report
Posted 7 years ago
Your good work makes us (customers) happy.
Helpful Report
Posted 7 years ago
Camera delivered very quickly, knowledge emparted was smart and accurate. Will definately be using them again for the remainder of our project as it rolls forwards.
Helpful Report
Posted 7 years ago
Excellent advice and after sales support. Camera supplied quickly and works brilliantly.
Helpful Report
Posted 7 years ago
Ordered one day delivered the next before 10am. I can depend on use IP for fast deliveries, but also and more importantly, a high level of easy to access technical support from real people who talk directly to you on the telephone. My latest Dark fighter camera is awesome, colour picture at 9.30pm even though it looked dark through my windows.
Helpful Report
Posted 7 years ago
We're a secondary school in Northamptonshire. We've been a Use- IP customer for a couple of years now. We've saved a lot of money and time because they offer great value products and excellent free support. We highly recommend Use-IP!
Helpful Report
Posted 7 years ago
Very fast shipping to France Very good contact with the team ! They are experts in their field
Helpful Report
Posted 7 years ago
Outstanding, friendly, helpfull, good support, good value, swift shipping! I highly recommend!
Helpful Report
Posted 7 years ago
Extremely swift responses and cross-channel shipment. much appreciated!
Helpful Report
Posted 7 years ago
Very efficient. Dispatched goods promptly
Helpful Report
Posted 7 years ago
I wanted to purchase various hikvision components. Use-ip advised me on what would fit my needs. Provided me with 100% UK compliant/versioned equipment quickly, even after I changed my order at the last minute. I found one item to be faulty. They supplied diagnostic checks over email quickly. After nothing worked, I sent the item back and they confirmed it was faulty and supplied a replacment. Lastly, they took back equipment I ordered but didnt use. What more do you need - fast ; reliable ; polite and competitive. I have since directed two friends their way Overall, could not be happier.
Helpful Report
Posted 7 years ago
They provided plenty of help with the correct specification of a security camera for my needs. They did not have any issue that there were quite a few questions and overall were a big help in making the right decision. After discussion I bought a 4mp Hikvision Dome. with wifi and using an SD card.. Very easy to fit to the eves and powered form a transformer in the loft. Fully accessable wirelessly. Enclosed is a picture in evening low light before switching to night vision. Daytime in bright light is great, low light is good. Nigh time is ok upto 10-15 m over that extra IR or light would be helpful. However as a mid-range camera more than happy. Instalation picture also added. (I painted the camera black)
Helpful Report
Posted 7 years ago
I've ordered from use-ip several times now and they've always been great. Competitive pricing and great advice or technical support if one runs into issues. No hesitation in using them again.
Helpful Report
Posted 7 years ago
use-IP Ltd is rated 4.9 based on 1,182 reviews