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use-IP Ltd Reviews

4.9 Rating 1,181 Reviews
99 %
of reviewers recommend use-IP Ltd
4.9
Based on 1,181 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read use-IP Ltd Reviews

About use-IP Ltd:

The UK's leading IP camera webshop. Specialists in IP CCTV since 2008.

Visit Website

Phone:

01304827609

Email:

sales@use-ip.co.uk

Location:

1st Floor Maritime House 178-180 Snargate Street
DOVER
CT17 9BZ

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use-IP Ltd 5 star review on 5th September 2024
Andrew B
use-IP Ltd 5 star review on 26th February 2023
Ian W
use-IP Ltd 5 star review on 30th December 2022
Mark D
use-IP Ltd 5 star review on 25th January 2022
Ryan D
use-IP Ltd 5 star review on 26th December 2021
David M
use-IP Ltd 5 star review on 25th November 2021
Ernie W
use-IP Ltd 5 star review on 25th November 2021
Ernie W
68
Anonymous
Anonymous  // 01/01/2019
Item arrived on time and as described - can't ask for more
Helpful Report
Posted 9 years ago
Thanks to the guys at use-IP, very informative and helpful. Wasn't sure what to camera would be best but after speaking to you I knew exactly what to buy.
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Posted 9 years ago
Excellent company to deal with. I purchased several HikVision cameras which were delivered promptly the next day. Notification received of despatch with a tracking number. Prices were also the best i could find for genuine European Stock (not Chinese import). Use-IP stock a large range of products to meet the majority of requirements.
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Posted 9 years ago
USE-IP have the best e-commerce service than I ever see! International shipping are very faser than other companies. I really recommend USE-IP for this professional service. Thank you USE-IP.
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Posted 9 years ago
Good pricing. Smooth prompt transaction and delivery.
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Posted 9 years ago
Have dealt with Use-ip for last three years. Professional to deal with & good to their word. They follow up by emailing formal Invoice and tracking number for shipping which is great. Products are always as described on website
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Posted 9 years ago
Great product and some great explanations to how the product works. These dual stream POE cameras fit perfectly in the soffits of the house. One stream connects to a Legrand Vantage system for touch screen display and the other to a dropbox cloud service and in-house NVR. Easy to setup, great picture, perfect night vision highly recommended.
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Posted 9 years ago
Quick and easy transaction, as well as a huge range of cameras to choose from the customer reviews were very helpful in choosing the correct camera.
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Posted 9 years ago
I have found all the staff with whom I have had contact to be helpful and knowledgeable. Orders are fulfilled promptly and pricing is mostly competitive. My one criticism is the website; it can be difficult to search and drill down. Like many similar sites, the search facilities could be much improved generally, and, in particular, by having an "exclude" option. Overall, Use-IP is a good company to deal with.
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Posted 9 years ago
Hi, I called last year regarding our current CCTV setup and received free support over the phone. We was not happy with the setup we received from the contractors that installed our system. Since then I've ditched the company. In future the school will look to buy the hardware from USE-IP because of the very competitive pricing and free support. Use-IP have also assisted me personally with a home setup and even returned an item to swap it out without any hassle. Keep up the good work! Thanks Phil
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Posted 9 years ago
I have ordered a dozen Hikvision cameras from Use-IP.co.uk over the last year and I have always found the company to be very professional, orders are processed quickly and any issues dealt with efficiently (I had one camera fail to power up and the return and replacement process was handled without fuss). I would definitely recommend them.
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Posted 9 years ago
I got good sensible advice from Phil which led to me spending less, I'm pleased
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Posted 9 years ago
Prompt delivery & parts exactly as described. Probably could have sourced cheaper if I'd shopped around but happy nonetheless
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Posted 9 years ago
Very good website, excellent response regarding the order I placed and first class after sale help and technical advise. Will definitely buy from use-IP again.
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Posted 9 years ago
I found Use-Ip more by luck than anything else and i was very happy i did . I needed a mounting bracket for a Hikvision dome and found just what i needed in stock ,i made a quick phone call to them to ask some questions about an open box unit which proved to be as new at a great saving which i could pass on to my coustomer .Delivery was spot on as well ,i would happly use them again .
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Posted 9 years ago
The cameras we ordered were on a 14 days lead time. Use-IP came up with a suggestion that the could supply immediately and with a better specification. They arrived the next day.
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Posted 9 years ago
USE-IP are a great company, all items arrive next day and their customer service is excellent from my one experience when I had to ring them, when there was an issue with payment which was nothing to do with them either. Would recommend to others setting up or deploying their own CCTV systems,
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Posted 9 years ago
Very Helpfull,very efficient,would reccomend.
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Posted 9 years ago
Quick delivery, goods as expected.
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Posted 9 years ago
Great service and assistance from the team at USE-IP. Understand the products and have been very helpful with the HIK products I purchased from them.
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Posted 9 years ago
use-IP Ltd is rated 4.9 based on 1,181 reviews