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use-IP Ltd Reviews

4.9 Rating 1,181 Reviews
99 %
of reviewers recommend use-IP Ltd
4.9
Based on 1,181 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read use-IP Ltd Reviews

About use-IP Ltd:

The UK's leading IP camera webshop. Specialists in IP CCTV since 2008.

Visit Website

Phone:

01304827609

Email:

sales@use-ip.co.uk

Location:

1st Floor Maritime House 178-180 Snargate Street
DOVER
CT17 9BZ

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use-IP Ltd 5 star review on 5th September 2024
Andrew B
use-IP Ltd 5 star review on 26th February 2023
Ian W
use-IP Ltd 5 star review on 30th December 2022
Mark D
use-IP Ltd 5 star review on 25th January 2022
Ryan D
use-IP Ltd 5 star review on 26th December 2021
David M
use-IP Ltd 5 star review on 25th November 2021
Ernie W
use-IP Ltd 5 star review on 25th November 2021
Ernie W
68
Anonymous
Anonymous  // 01/01/2019
I bought IP cams from use-IP Ltd for about 5 times and the price is a lot cheaper than other sellers and I get prompt delivery from them
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Posted 7 years ago
A very friendly voice at use-IP sorted out all queries prior to purchase, and easy to use web based transactions smoothed the purchase process. Delivery was spot on time, and the product works brilliantly. I will always purchase my CCTV devices from use-IP from now on!
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Posted 7 years ago
I came across use-IP whilst searching for a Mac compatible camera - all Hikvision. After a lot of experimentation with my D-Link indoor camera and reading of manuals (++ for use_IP) I chose a Vivotek camera. I have since discovered that getting the best out of security cameras is a dark art requiring much experimentation and many magic words. The Vivotek FD836B-HVF2 is OK (I use it with a Synology NAS SurveillanceStation) but tricky to get the best out of the full 1024p resolution. For my purposes I might have been better off sticking to 720p resolution.
use-IP Ltd 5 star review on 31st October 2016
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Posted 8 years ago
With the recent changes with sourcing Acti products, the superb advice and after sales service we received from Use-IP helped us select a better quality camera than we had been using for an ever better price. We can't thank you enough!
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Posted 8 years ago
A company that actually mans their on-line chat tool with knowledgeable staff! Useful pre-sales advice and fast delivery.
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Posted 8 years ago
The camera has a good quality of image, I'm really satisfied with the result of the screenshots. For my personal use, the goal is to be able of identify people who would enter into my garden. The package and the sending were satisfying as well, nothing to say.
use-IP Ltd 5 star review on 30th October 2016
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Posted 8 years ago
Very professional and willing to help. Communication between use -IP is diligent and swift. At all times customer stifaction and confidence in in use-IP is of paramount importance. Their promise of money back guarantee is not just words but a reality, my transactions with use-IP have been a pleasant experience. I recommend their products to all my friends and acquainntances. J. J. Pineiro
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Posted 8 years ago
I found Use IP some years ago when I installed my first IP camera. The service then was impeccable. I went some years before requiring more and looked Use IP up again. Can only say that have got better, their knowledge and advice both spot on allowing me to quickly pick camera that would do what I wanted. After sales with links to software and tutorials, first class, e En now if I have a question I go to Use IP first. Thank you
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Posted 8 years ago
After searching the internet for a price on a Samsung SBP-300WM1 I decided to order it as I was happy with the price.My order arrived very quickly and was emailed once it was dispatched.I'd not heard of this company before but glad I found it.I will be back soon making another purchase.
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Posted 8 years ago
The online instant help with choosing cameras and lens sizes made my selection so much easier than a trial and error approach.
use-IP Ltd 5 star review on 28th October 2016
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Posted 8 years ago
Web site is easy to navigate, choice of products is good and pricing is competitive. The product was delivered within a couple of days which was great. I had a subsequent query which, after a phone call, was quickly addressed with a follow-up email. I would go to use-IP again.
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Posted 8 years ago
Correct item delivered on time, Works really well. Nice one.
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Posted 8 years ago
We used their support to ask about requirements, what they reccommended worked perfectly. Impressed by the knowledge and service.
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Posted 8 years ago
A professional well run independent family business. The 'Live-Chat' service is extremely useful when you need to find out more information quickly. From ordering to prompt delivery, I would highly recommend this company. Basically, 'Use-IP'!
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Posted 8 years ago
Friendly helpful service and good prices. Will use again.
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Posted 8 years ago
use-IP have been supplying Hikvision kit to us for a few years now. Prompt personal service has always been spot-on, with reliably quick delivery. If we need an item quickly, from stock, use-IP are always the first choice.
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Posted 8 years ago
Promp service and excellent technical backup.
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Posted 8 years ago
Fast delivery and replies to emails was also quick and helpful. I will certainly do business with use-IP again
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Posted 8 years ago
Returning customer, always a pleasure doing bussines with.
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Posted 8 years ago
This is the third time I have ordered from use-IP and found the service and technical support to be good.
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Posted 8 years ago
use-IP Ltd is rated 4.9 based on 1,181 reviews