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use-IP Ltd Reviews

4.9 Rating 1,182 Reviews
99 %
of reviewers recommend use-IP Ltd
4.9
Based on 1,182 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read use-IP Ltd Reviews

About use-IP Ltd:

The UK's leading IP camera webshop. Specialists in IP CCTV since 2008.

Visit Website

Phone:

01304827609

Email:

sales@use-ip.co.uk

Location:

1st Floor Maritime House 178-180 Snargate Street
DOVER
CT17 9BZ

Write Your review

use-IP Ltd 5 star review on 5th September 2024
Andrew B
use-IP Ltd 5 star review on 26th February 2023
Ian W
use-IP Ltd 5 star review on 30th December 2022
Mark D
use-IP Ltd 5 star review on 25th January 2022
Ryan D
use-IP Ltd 5 star review on 26th December 2021
David M
use-IP Ltd 5 star review on 25th November 2021
Ernie W
use-IP Ltd 5 star review on 25th November 2021
Ernie W
68
Anonymous
Anonymous  // 01/01/2019
Fantastic service as always. Excellent pre sales advice, great prices, speedy delivery. Faultless!
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Posted 3 years ago
Clear website, good prices, fast delivery. #Recommended.
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Posted 3 years ago
I’m a returning customer with good reason - Use-IP are always helpful, with quick delivery and absolutely brilliant aftersales support. Keep up the good work!
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Posted 3 years ago
Great service and products. Always there to help with problems, usually caused by me, and great advice. Wouldn’t buy cctv kit from anywhere else.
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Posted 3 years ago
Repeat customer and yet again the service was excellent. Questions before purchase answered fully and quickly and delivery was well within the stated time. The only place I use for my CCTV needs.
use-IP Ltd 5 star review on 11th October 2021
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Posted 3 years ago
I am italian and the people of use ip were very nice with me and they helped me with the shipment
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Posted 3 years ago
Usual very impressive service and very good advise. Very much appreciate to be able to discuss our orders and requirement with somebody why understands the product etc.
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Posted 3 years ago
Very helpful and responsive service with good prices.
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Posted 3 years ago
Very good from start to finish. Received quick technical advice from Emma and the team allowing me to make an informed purchase. Look forward to purchasing again in the future.
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Posted 3 years ago
Good wall bracket Good delivert.
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Posted 3 years ago
Competitive prices but main reason was the expert support that use-IP provide, many thanks to all at use-IP
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Posted 3 years ago
The first time i've bought CCTV equipment. I had a fair idea what i was looking for, even down to certain models, however had a few queries also. The team at Use IP were quick to respond to my enquiry, with no pressure to make a rushed purchase. Once ordered, items arrived promptly with plenty of updates from Use IP and their couriers. Overall very pleased and would buy again (and have already made a 2nd purchase for something i forgot off my initial order). One improvement would be if they move to using a greener alternative to the plastic air bags which they use within the shipping boxes - the airbags say they're made by a company over in mainland Europe, so double-not-green shipping those to the UK first :(
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Posted 3 years ago
Shopped again with use-IP for replacement POE injectors as mine were damaged by lightning. Product was a good price and arrived quickly and well packed. Thanks
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Posted 3 years ago
Use-IP have been excellent at providing clear and concise technical support for my installation of 4 Hikvision cameras and NVR. I also value the extensive user guides they offer which provides you with detailed instructions on how to install and maintain a CCTV system. I would highly recommend them.
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Posted 3 years ago
Normally I buy my equipment here on the mainland but due to stock issues I needed another seller. Found Use-Ip. Very nice website with tons of information. Order was delivered within 3 days and overall a very good webshop. Only the required sign in and no guest option is the only point I’d see to make a comment about.
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Posted 3 years ago
I have used use-ip many times. Their pre and post customer service is wonderful. Very responsive to emails and always helpful. Always delivered promptly and you receive what you ordered in a well packaged box. One of those rare companies. Thank you
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Posted 3 years ago
Great customer service and rapid delivery!
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Posted 3 years ago
Having used "use-ip" for a number of cameras in my own home I have found their information and knowledge great. The Hikvision kit provided has always performed fautlessley and has proved great kit. Would happily recommend for both a trades person and the DIYer.. Screenshot of my new Hikvision attached taken after Sunset in the basic dark!!!,.. the camera is great!
use-IP Ltd 5 star review on 29th July 2021
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Posted 3 years ago
Good camera, good service. All good :)
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Posted 3 years ago
A tiny camera with excellent picture quality day & night and AccuSense.
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Posted 3 years ago
use-IP Ltd is rated 4.9 based on 1,182 reviews