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use-IP Ltd Reviews

4.9 Rating 1,181 Reviews
99 %
of reviewers recommend use-IP Ltd
4.9
Based on 1,181 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read use-IP Ltd Reviews

About use-IP Ltd:

The UK's leading IP camera webshop. Specialists in IP CCTV since 2008.

Visit Website

Phone:

01304827609

Email:

sales@use-ip.co.uk

Location:

1st Floor Maritime House 178-180 Snargate Street
DOVER
CT17 9BZ

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use-IP Ltd 5 star review on 5th September 2024
Andrew B
use-IP Ltd 5 star review on 26th February 2023
Ian W
use-IP Ltd 5 star review on 30th December 2022
Mark D
use-IP Ltd 5 star review on 25th January 2022
Ryan D
use-IP Ltd 5 star review on 26th December 2021
David M
use-IP Ltd 5 star review on 25th November 2021
Ernie W
use-IP Ltd 5 star review on 25th November 2021
Ernie W
68
Anonymous
Anonymous  // 01/01/2019
Very good discounts and quick delivery. I've included a screenshot of Ezviz Android app of my newly installed Hikvision DS-2CD2042WD-I 6mm 4MP WDR Mini Bullet Network Camera. Even though installation wasn't easy due to my Double NAT setup its run faultless since been setup and highly recommended.
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Posted 8 years ago
I have been using Use-IP Ltd for over five years now and they have never let me down. I like the way they test and review some of the cameras them selves and always offer good sensible advice on others. Highly recommended.
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Posted 8 years ago
As always I was very happy with use-IP the camera arrived quickly and works very well. Hugh
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Posted 8 years ago
The team at use-IP were very helpful – we used their online chat service initially and then Keoni managed to match a price from another online retailer. Having worked with use-IP in the past we decided to go with them again due to their excellent friendly service. The Luxriot EVO software is a great improvement on previous versions and has helped with our overall security profile.
use-IP Ltd 5 star review on 27th September 2016
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Posted 8 years ago
Our school required additional cameras to cover a new car park and barrier system. We spoke to use-IP and after giving them the job details took us through their camera recommendations and lens types. This time the type we installed was a smaller bullet camera and all I can say is that they have all been absolutely perfect. They arrived the next day after placing the order and both in night and day the images have been spot on. Unfortunately I can't upload images as we are a school but we have again been completely happy with use-IP. Advice 10/10, delivery 10/10, price 10/10
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Posted 8 years ago
Ordered 4 bullet cameras that I had to exchange as they looked too big and commercial for a residential property. All staff at Use-IP that I interacted with to replace with smaller cameras were excellent. Brilliant service and will use again.
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Posted 8 years ago
This is the second time I've used Use-Ip Ltd and again outstanding service. Fast delivery and great Technical support. Highly recommended
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Posted 8 years ago
I found that i need a POE power unit and searched the web for a low cost solution. you were the best and i quickly received the box well packed.
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Posted 8 years ago
they supply components of the highest and latest specification - and ship components from germany very speedily if required. very happy and used them for years now without any issues
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Posted 8 years ago
First class customer service and tech help. I Have used this company on and off for just over a year now and Kieran has always been first class in tech help for my system and as a novice user some of my questions were pretty basic but he was always patient and solved my problems. This time a slight hiccup occurred and a part was recommended which it turned out would not fit but as soon as use-ip realised this the part was replaced very quickly and to my great satisfaction. I will be purchasing again from and thoroughly recommend use-ip. (And before someone says it I do NOT work for or have any connection with use-ip).
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Posted 8 years ago
This isn't the first time I've used use-IP and when adding another camera to my system I didn't consider going anywhere else. If ever you have a problem or need some advice you can speak to someone immediately and always resolve and issue. I can 100% recommend and will continue to use myself
use-IP Ltd 5 star review on 13th September 2016
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Posted 8 years ago
We usually buy our cameras from large main stream distributors but this time we decided to try ordering on-line from Use-IP. The pre-sales chat support was very good and the sales representative was very helpful and knowledgeable. Pricing was very competitive and the order arrived well packed and the next day despite opting for 2-3 day delivery. We will certainly use this company again.
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Posted 8 years ago
Excellent range of cameras and accessories. Very pleased with the Hikvision dome camera that I ordered which arrived very quickly. I will certainly use again in the future.
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Posted 8 years ago
Great service, the online chat was helpful and fast, the delivery speed was excellent (next day even though i was quoted 3 days) and the camera I bought is great.
use-IP Ltd 5 star review on 2nd September 2016
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Posted 8 years ago
Their website was full of information on the products, and when I did need to ask a question on the phone Kieran was very helpful and sent me a link on the webchat feature which really helped. If only all companies were this helpful!
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Posted 8 years ago
Very quick deliver to Sweden and very good pre sale and after sale support
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Posted 8 years ago
use-IP Ltd sent the new camera quickly and my complete surveillance system was up and running again in no time
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Posted 8 years ago
Comprehensive and informative website which was useful in making choice of camera. Very prompt service, well packaged item and helpful additional included advice to update firmware before installation etc. Would happily purchase from this company again.
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Posted 8 years ago
I received excellent pre-sale advice and guidance from the team on which cameras and NVR were suitable for my requirements. This included being able to send them photos of the proposed camera sites and them suggesting the correct focal lengths and camera types. Post sales support in the form of advice, software updates and notifications has also been very good.
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Posted 8 years ago
Very good friendly advise, great price and all came very fast and well packed. The got the hik system and was very easy to setup and install, also video is very very clear.
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Posted 8 years ago
use-IP Ltd is rated 4.9 based on 1,181 reviews