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use-IP Ltd Reviews

4.9 Rating 1,182 Reviews
99 %
of reviewers recommend use-IP Ltd
4.9
Based on 1,182 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read use-IP Ltd Reviews

About use-IP Ltd:

The UK's leading IP camera webshop. Specialists in IP CCTV since 2008.

Visit Website

Phone:

01304827609

Email:

sales@use-ip.co.uk

Location:

1st Floor Maritime House 178-180 Snargate Street
DOVER
CT17 9BZ

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use-IP Ltd 5 star review on 5th September 2024
Andrew B
use-IP Ltd 5 star review on 26th February 2023
Ian W
use-IP Ltd 5 star review on 30th December 2022
Mark D
use-IP Ltd 5 star review on 25th January 2022
Ryan D
use-IP Ltd 5 star review on 26th December 2021
David M
use-IP Ltd 5 star review on 25th November 2021
Ernie W
use-IP Ltd 5 star review on 25th November 2021
Ernie W
68
Anonymous
Anonymous  // 01/01/2019
Fantastic advice and help with all aspects of IP CCTV. Helpful advice on selecting the right product and technical support via the forum is fantastic, even if not yet a customer! Although I didn't need technical support to install the new NVR, I know it is there if I do need it. Highly recommended.
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Posted 1 year ago
You can always rely on exceptional service from the use-ip team… and in particular, Kyle is always helpful. The amount of technical knowledge is impressive and everyone takes the time to provide detailed help and guidance. Thank you all!
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Posted 1 year ago
Okay. Write a review! Purchase was a cat6 patch cable 10m in length. Ordered online and delivered next day by courier (signature required) at least they didn't use a two bit delivery company. Patch cable works good and excellent quality. Further orders with use-ip from myself I am confident that the same quality of service will be given. Thanks
use-IP Ltd 5 star review on 30th December 2022
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Posted 1 year ago
I have found this Company to be competitive and responsive. Quality range of products and speedy delivery.
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Posted 1 year ago
Usual friendly helpful advice with great pre and after-sales service. I needed some difficult technical advice with a new CCTV DVR and they provided it. I recommend them to anyone who wants a trouble-free experience.
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Posted 1 year ago
Parfait, envoie rapide, bien emballé Très bon site
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Posted 1 year ago
Great service and prompt delivery. Would recommend.
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Posted 1 year ago
Great service from these guys, would defo recommend.
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Posted 1 year ago
Absolute perfection, both guys very helpfull narrowing down my needs, delivered next day, cannot praise enough, defo using these again, highly recommend! In the middle of texting to find the tracking no. when the doorbell rang with the parcel. Thanks guys flawless service.
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Posted 1 year ago
Absolute perfection, both guys very helpfull narrowing down my needs, delivered next day, cannot praise enough, defo using these again, highly recommend! In the middle of texting to find the tracking no. when the doorbell rang with the parcel. Thanks guys flawless service.
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Posted 1 year ago
Finally got around to installing my new Hikvision DS-2CD2046G2-IU/B 4MP and I can't believe the difference. The picture quality is fantastic and in colour at night. I had gotten used to my old DVR system and was dubious about upgrading, but glad I've made the jump. I will now slowly start to replace my old cameras with IP ones and look to invest in a NAS drive to record on.
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Posted 2 years ago
Kyle was very responsive and helpful before I placed the order for my Hikvision camera DS-2CD2387G2-LSU/SL. Super fast delivery, ordered the camera on Friday and I had it already Saturday morning. Love the camera field of view compare with the old one I had before and the Led light at night is amazing, it’s like a lamp at night. I highly recommend to purchase any camera from this site. Thanks again for the support.
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Posted 2 years ago
Quick delivery and prompt response to a set up query. Very satisfied with the camera.
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Posted 2 years ago
Great pre tech sales - good pricing and speedy delivery.
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Posted 2 years ago
Competitively priced devices, excellent technical backup, fast delivery.
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Posted 2 years ago
I'm really happy with the service from use-IP. Fast delivery and no-nonsense. Jake and Kyle were really helpful, knowledgable and courteous and I wouldn't hesitate in ordering from them again. Thanks very much.
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Posted 2 years ago
Prompt delivery of an already un-boxed product, but that was as good as new, and competitively priced. I haven’t had to rely on any support for this particular purchase, but I know it would be exemplary if needed.
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Posted 2 years ago
Excellent customer service.
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Posted 2 years ago
Arrived, well packaged, as promised. I am now looking forward to setting up the system. Thank you.
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Posted 2 years ago
Our company has made multiple purchases from use-IP Ltd and have found them to be reliable, helpful and efficient. The products arrive in very well packaged boxes and are always shipped the same day. We have built up a great relationship with Kyle, who replies to all emails within the hour. No doubt we will be back to make further purchases in the future.
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Posted 2 years ago
use-IP Ltd is rated 4.9 based on 1,182 reviews