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use-IP Ltd Reviews

4.9 Rating 1,182 Reviews
99 %
of reviewers recommend use-IP Ltd
4.9
Based on 1,182 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read use-IP Ltd Reviews

About use-IP Ltd:

The UK's leading IP camera webshop. Specialists in IP CCTV since 2008.

Visit Website

Phone:

01304827609

Email:

sales@use-ip.co.uk

Location:

1st Floor Maritime House 178-180 Snargate Street
DOVER
CT17 9BZ

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use-IP Ltd 5 star review on 5th September 2024
Andrew B
use-IP Ltd 5 star review on 26th February 2023
Ian W
use-IP Ltd 5 star review on 30th December 2022
Mark D
use-IP Ltd 5 star review on 25th January 2022
Ryan D
use-IP Ltd 5 star review on 26th December 2021
David M
use-IP Ltd 5 star review on 25th November 2021
Ernie W
use-IP Ltd 5 star review on 25th November 2021
Ernie W
68
Anonymous
Anonymous  // 01/01/2019
Excellent customer service, fast delivery.
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Posted 8 years ago
Very good. Website easy to use and found exactly what I wanted and at good prices. Packaging and delivery both very good and fast. Wouldn't hesitate to use them again.
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Posted 8 years ago
The hikvision 4mp dome and bullet cameras I purchased were received promptly. They are good cameras providing a good image during the day. The bullet camera has a better ir vision than the dome. The cameras are about 200m away and connected via cat5e cable with midspan Poe units and Poe extenders. They were easily picked up by the hikvision Nvr. I had two other cameras purchased from use-ip nearly two years ago and I had the settings incorrectly set and they provided great support to sort them out recently.
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Posted 8 years ago
Delivery very good; Injector performance very good, no problem at all.
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Posted 8 years ago
Very helpful staff, I even had a call from the MD to make sure the purchase I was making was going to be the correct item for the job. He was also very knowledgeable about his products which is nice to see. We will be using them again if we have need of their type product again.
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Posted 8 years ago
EXcellent service as always from Phil and the Team @ use-IP. Cameras arrived quickly as always and at a good price.
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Posted 8 years ago
Great service, the product turned up earlier than expected and well packaged. All round great service and will use again.
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Posted 8 years ago
Always great service from Use IP, both before and after sale. It's worth using them just for the warranty repair/replacement service alone.
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Posted 8 years ago
After struggling to find a mini-bullet camera that was small enough and would suit our FTP requirements, i got in touch with Use-IP. Once i had explained what i was looking for, they happily offered to test several different cameras to find the right camera for me. Since then, the customer support has been incredible and look forward to dealing with them again very soon.
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Posted 8 years ago
I was looking for hikvision cameras but this manufacturer is not really present in germany. There are a few offers of some hikvision models under other brands, sometimes very expensive or not on stock. So i found the shop "use-ip" but i was rather sceptic with international shipping (costs and duration). But my concerns about this were baseless. I ordered a cam from the bestseller list on sunday. The paket was shipped on monday with tracking number and on wednesday i get the cam. No idea how to make it much better! Another good point is the design of the website. Very easy to find products, many pictures, all technical specs in a table. This makes comparing easy. Links to OEM datasheets and manuals are very helpful also. Negative critic: There are not much customer reviews. Thank you, greetings from germany. You'll get my next order in a few days :)
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Posted 8 years ago
Fantastic price and service. Absolutley no problems here and will most definatley be using these folks again for my CCTV needs.
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Posted 8 years ago
Will be recommending and using again
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Posted 8 years ago
Good service and products
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Posted 8 years ago
Ordered 1pm and it arrived the next day. Products (Hikvision dome and bracket) as described. Great service.
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Posted 8 years ago
This is my second order with use-IP and both times I have received a very fast delivery without any issues.
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Posted 8 years ago
Use-IP was a refreshing change - I had been trying to purchase HikVision IP cameras off Amazon and other more mainstream dealers without much success. The first attempt resulted in me receiving an unsupported device with Chinese firmware, the second resulted in a cancelled order as the dealer was unable to obtain stock (probably because the item I ordered had been discontinued - of which the dealer knew nothing). Use-IP have online chat support and their website and helped me find the right camera for my application. Use-IP demonstrated detailed knowledge of the HikVision equipment they sell, which was extremely helpful in making a purchase decision. HikVision cameras are inexpensive and solid, but the English language HikVision website provides little useful info - it makes a difference having a knowledgeable local dealer. The right camera was shipped to me quickly and for a reasonable price. I would always use them for future purchases of IP CCTV equipment.
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Posted 8 years ago
I contacted use-IP before placing my order - and received a very quick response via email. Delivery was fast - the goods arrived next day as promised, and were well packed. Overall an excellent service from start to finish.
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Posted 8 years ago
Always very helpful in understanding the best options for my CCTV requirements. I enjoy working with use-ip as I first get the questions answered I need and second see value for money. Thank you
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Posted 8 years ago
Fast delivery, easy installation. Very good technical support to solve a minor problem with updating the firmware on the cameras. Excellent product that is working well, viewable over internet to PC and on phone. Thanks very much..
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Posted 8 years ago
Excellent supplier, recommended. I will buy again
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Posted 8 years ago
use-IP Ltd is rated 4.9 based on 1,182 reviews