Login
Start Free Trial Are you a business?? Click Here

use-IP Ltd Reviews

4.9 Rating 1,181 Reviews
99 %
of reviewers recommend use-IP Ltd
4.9
Based on 1,181 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read use-IP Ltd Reviews

About use-IP Ltd:

The UK's leading IP camera webshop. Specialists in IP CCTV since 2008.

Visit Website

Phone:

01304827609

Email:

sales@use-ip.co.uk

Location:

1st Floor Maritime House 178-180 Snargate Street
DOVER
CT17 9BZ

Write Your review

use-IP Ltd 5 star review on 5th September 2024
Andrew B
use-IP Ltd 5 star review on 26th February 2023
Ian W
use-IP Ltd 5 star review on 30th December 2022
Mark D
use-IP Ltd 5 star review on 25th January 2022
Ryan D
use-IP Ltd 5 star review on 26th December 2021
David M
use-IP Ltd 5 star review on 25th November 2021
Ernie W
use-IP Ltd 5 star review on 25th November 2021
Ernie W
68
Anonymous
Anonymous  // 01/01/2019
Happened upon this store at random and decided to give them a go. Excellent customer service, a great forum and great prices with very fast delivery. What more could you want Recommended
Helpful Report
Posted 4 years ago
The Hikvision Door System I purchsed from use-IP was the best price I had seen. The delivery was prompt and the customer service was excellent. Use-IP will be my first port of call for for future products. Book-marked as a favourite in my Web-Browser ready for next time.
Helpful Report
Posted 4 years ago
Good service. Easy to use. Prompt responses.
Helpful Report
Posted 4 years ago
I contacted Use-IP for advice through the webchat channel on their website, as I wasn't sure what I needed. They were very helpful (and patient!) and the equipment they suggested to me was praised by the person who installed it. Everything is working perfectly - a happy customer.
Helpful Report
Posted 4 years ago
Amazing service, quick and well tracked delivery. As an installer, I can relax knowing that the equipment will be delivered on time. Support is brilliant over the phone, nice to be able to speak to someone immediately 8f there is anything you're concerned about. Thanks Use-IP, one of the best suppliers I've used!!
Helpful Report
Posted 4 years ago
I came across this site by accident looking for a bit of info ended up buying off them ! excellent service, very fast delivery of goods used the technical support forum for a few answers and got very fast responses to my queries which solved my issues makes a welcome change to find a good support Team 👍👍
Helpful Report
Posted 4 years ago
Very helpful, answering questions from me, who knew nothing. They are happy to recommend, depending on your requirements. Excellent kit, delivered quickly.
Helpful Report
Posted 4 years ago
I recently purchased 2 Colorvu turret cameras and a minidome with nvr from USE-IP. The whole experience with USE-IP has been very good and professional from start to finish. An email conversation with a member of staff helped with my purchase decisions and I will be purchasing further items when a certain new product becomes available in August. I placed my order on the Monday evening and all my purchase arrived Thursday morning. The items were extremely well packed and protected from damage in transit. I was kept up to date throughout the procedure by email keeping me posted with the delivery process. I can't praise USE-IP enough and will certainly be placing another order next month.
Helpful Report
Posted 4 years ago
Great service. Happy to answer any questions and don't shy away from specialist configs.
Helpful Report
Posted 4 years ago
Excellent customer service. I keep buying all my kit from here. Very knowledgable staff and quick shipping too. Highly recommend.
Helpful Report
Posted 4 years ago
Good customer service, competitive prices, range of products to choose from, arrived before scheduled delivery date
Helpful Report
Posted 4 years ago
Excellent customer service, I asked many questions and they pointed me in the right direction without any obligation or forced sale. I will definitely recommend them and will buy from them in the future. Customer service is very important now adays and these people deliver.
Helpful Report
Posted 4 years ago
First class tech help from Kyle this week but have spoken to others in the past including Phil (the owner I think) and all very helpful. Highly recommended. (and I don't say that very often these days.
Helpful Report
Posted 4 years ago
Excellent service and fast delivery - would use again.
Helpful Report
Posted 4 years ago
I don't write many reviews, but absolutely had to leave one. I was browsing the internet, looking for replacement cameras, not really knowing what I wanted (bullet, turret, dome, etc). I stumbled across the site and used the chat function to ask incredibly inane questions. I sent pictures of my property and Kyle consistently responded with excellent advice and pretty much educated me on cameras! He was incredibly patient, and I went from wanting to spend £50 on one camera to try out, to spending £700 on replacing 4 of my outdoor cameras without feeling like someone had run a hard sell on me. I still need to buy more cameras, and use-IP will be where I get them from. Hope this helps someone else.
use-IP Ltd 5 star review on 22nd June 2020
Helpful Report
Posted 4 years ago
Excellent prompt delivery and service.
Helpful Report
Posted 4 years ago
Super! Bon prix, envoie très rapide et soigné
Helpful Report
Posted 4 years ago
Very pleased with the response to a brief telephone call Subsequently ordered some rack ears for a Hikvision NVR & even though I opted for standard delivery these arrived within 48 hrs - excellent service
Helpful Report
Posted 4 years ago
Great service. Everything arrived within a couple of days of ordering. Nicely packaged. Will use again
Helpful Report
Posted 4 years ago
Excellent service from use-ip, helping me plan my new cctv system. They used aerial views, photos and information I provided to guide with my system plans and answered all my questions thoroughly, including supporting information and videos. Kyle was extremely knowledgeable. Will definitely be buying more from use-ip. Thank you.
Helpful Report
Posted 4 years ago
use-IP Ltd is rated 4.9 based on 1,181 reviews