use-IP Ltd Reviews

"After installing a Hikvision NVR and 8 dome cameras back in 2014 it was time to update the camera looking at the drive to one with improved night vision quality. I used the use-IP online chat facility and received prompt answers to my many questions from Jake.\r\nImpressed with that service I felt very confident in then ordering my new camera which was delivered quickly. Communications about the purchase and delivery were prompt and personalised.\r\nThe camera was a direct drop-in for my older unit and advice had been given about features that would be new to me. The camera is working perfectly - to coin a phrase - the difference is like night and day."

"Once again excellent service from Use-ip, great help in choosing a camera for what I needed.\r\nA Hikvision DS-2CD2087G2-LU(C) 8MP ColorVu Mini Bullet Network Camera 2.8mm was ordered and received within two days, the unit was easily added to the system and as the snapshot from about 2 am shows the night vision is superb. I can honestly say that I am more than pleased with my purchase"

"Okay. Write a review! Purchase was a cat6 patch cable 10m in length. Ordered online and delivered next day by courier (signature required) at least they didn't use a two bit delivery company. Patch cable works good and excellent quality. Further orders with use-ip from myself I am confident that the same quality of service will be given. Thanks "

"Great cameras with quick delivery and great customer service. "

"Having purchased from this company before I had no hesitation in contacting them to re-order. At the \"stressful\" time before Christmas I had picked out a couple of camera's that would suit my needs and spoke to Emma to check that these would indeed suit what I wanted to do. It's a good job I did, and a good job that Emma knows her job!! It turned out that I had \"mis-understood\" an item in the specs. Long story short..... Emma turned up trumps with a couple of options that were available and the deal was done.\r\n\r\nI cannot recommend this company highly enough, if you are in need of an IP camera speak to \"use-IP\" first, you will not be sorry that you did!!"

"I had been looking for some additional home security following the theft of some quite valuable tools from my garden shed, I decided that CCTV would be my best option.\r\nAfter a week or more of exchanging 20 or so emails with Kyle and following his expert guidance, I finally settled on a Hikvision DS-7608NI-I2-8P 8 Channel Network Video Recorder, 2TB Hard Disk and 4 Hikvision DS-2CD2347G2-LU 4MP ColorVu Fixed Turret Network Cameras with 4mm lenses.\r\nI must say that I am more than happy with the quality of the hardware and the quality of the recorded images produced.\r\nAfter doing a good old search of the web, I did manage to find the exact same equipment cheaper elsewhere but decided that should I have problems with the initial setup, the additional cost of purchasing from use-ip might be well worth the extra cost and I was very soon proved to be right as it required a good 20 or so support email exchanges with Kyle to get the system all set up and working to my requirements ( I worked in the embedded control software development industry for a good number of years and have set up IP cameras before so had a good idea that it would not be a straightforward experience!!). There is still one issue outstanding (image display via remote web browser access to the NVR is still problematic) but Kyle is working with Hikvision to resolve the problem.\r\nHave attached some photos of my installation, 1 camera watching the front door, 1 camera watching the garden shed and 2 cameras covering the whole of the rear garden. All cameras are set up to trigger the white LEDs on movement detection, all LEDs are on in the photos as the cameras detected me!!\r\nSo, in summary, the Hikvision hardware is very good, the use-ip support is second to none, use-ip are a bit more expensive than some of their competitors but if you need after-sales support (and you most probably will if not experienced with the equipment purchased), like me, you will be glad you paid the slight premium for the support.\r\n\r\n\r\n"

"I had been looking for some additional home security following the theft of some quite valuable tools from my garden shed, I decided that CCTV would be my best option.\r\nAfter a week or more of exchanging 20 or so emails with Kyle and following his expert guidance, I finally settled on a Hikvision DS-7608NI-I2-8P 8 Channel Network Video Recorder, 2TB Hard Disk and 4 Hikvision DS-2CD2347G2-LU 4MP ColorVu Fixed Turret Network Cameras with 4mm lenses.\r\nI must say that I am more than happy with the quality of the hardware and the quality of the recorded images produced.\r\nAfter doing a good old search of the web, I did manage to find the exact same equipment cheaper elsewhere but decided that should I have problems with the initial setup, the additional cost of purchasing from use-ip might be well worth the extra cost and I was very soon proved to be right as it required a good 20 or so support email exchanges with Kyle to get the system all set up and working to my requirements ( I worked in the embedded control software development industry for a good number of years and have set up IP cameras before so had a good idea that it would not be a straightforward experience!!). There is still one issue outstanding (image display via remote web browser access to the NVR is still problematic) but Kyle is working with Hikvision to resolve the problem.\r\nHave attached some photos of my installation, 1 camera watching the front door, 1 camera watching the garden shed and 2 cameras covering the whole of the rear garden. All cameras are set up to trigger the white LEDs on movement detection, all LEDs are on in the photos as the cameras detected me!!\r\nSo, in summary, the Hikvision hardware is very good, the use-ip support is second to none, use-ip are a bit more expensive than some of their competitors but if you need after-sales support (and you most probably will if not experienced with the equipment purchased), like me, you will be glad you paid the slight premium for the support.\r\n\r\n\r\n"