Urban Village Reviews

Name: Urban Village
Address: 121 Denmark Hill, LONDON
Rating: 4.92

4.9 Rating 236 Reviews

99 %

of reviewers recommend Urban Village

Company Reviews

Metrics

Info

4.9

Based on 236 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Urban Village :

Sales, lettings and property management. Maximising results for our customers, with our utmost care and attention to detail.

Visit Website

Phone:

020 3519 9121

Email:

info@urbanvillagehomes.com

Location:

121 Denmark Hill
LONDON
SE5 8EN

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Urban Village 5 star review on 24th November 2020

Fiona Gildea

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A big thank you to Ted and Suzanne. As first time buyers, they made the process so easy and supported us throughout. We experienced a whole new level of customer service with these local, independent estate agents.”

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“Excellent ,efficient, professional reliable service. Friendly staff, always ready to help. Many many thanks Suzanne”

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“Brilliant service, especially when things went wrong - finding us a new buyer within 24 hours of our buyer pulling out very late in the process. Friendly intelligent staff, and an amazing, lovely and local owner, who genuinely cares about the area. Could not fault Urban Village on anything.”

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“Thanks to Suzanne and team for handling the sale of our property. Sound advice and expert support throughout the sale process. Recommended.”

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“Our experience with Urban Village was fantastic. From the start Suzanne offered us excellent advice, provided us with brilliant photography and quickly secured us a buyer. When we lost that buyer, she was able to find another within 24hours, keeping our sale and purchase on track. But more than anything, it was the personal, honest approach that we appreciated. They are a wonderfully un-estate-agent-y estate agents and we would highly recommend them.”

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“Suzanne, Ted and Sarah were fantastic help when we bought our first house. Despite it being a complicated and lengthy purchase(!) we were very appreciative of their support and wouldn't hesitate in recommending them to anyone in the area. They are always available to help and very professional.”

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“Very friendly and personal service. We felt that Suzanne was prepared to go the extra mile to keep us informed about the progress of our purchase. We would definitely recommend Urban Village to anyone looking to buy or sell a property.”

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“Absolutely brilliant service. Very supportive.”

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“They looked me in the eye and talked straight. They was the only agent to do that. When I was out of line they told me to get a grip and move on which I did. Sale exchanged and completed in six weeks. They got me more than I expected to get. My advice would be to tell them everything and let them work out the plan.”

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“Everyone I've dealt with at Urban Village have been brilliant. They have been efficient, helpful and taken care of every problem that has come up. Brilliant service.”

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“Never been so easy to rent a property.”

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“Staff have been helpful from initially viewing the property, organising the contract efficiently, and helping with questions during the tenancy.”

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“Suzanne and her team are wanderful people, professional and always attentive to their clients need. I would highly recommend Urban Village to anyone who is thinking either to rent or buy a property.”

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“With a short time-scale in which to make our move, all paperwork and administration was done incredibly quickly we ensured that we could move on time. Sarah was super helpful and clear from the start which made the entire process seamless and easy.”

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“Extremely professional, motivated and driven. Always replying promptly to emails. Very supportaive and personable. Highly recommended.”

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“Fantastic, knowledgeable and responsive advice and service, decent fee, good company ethos. It was a pleasure to work with Urban Village when we sold our house.”

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“Amazing!!! From start to finish Suzanne and her team excelled at every stage of the process. Sale agreed in 3 days for asking price, then the follow up service of all parties until contracts were exchanged was more than we could of hoped for.”

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“Very happy. Kind and helpful group of people.”

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“Efficient friendly service and helped moved our chain along.”

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“Suzanne and the Urban Village team were incredibly helpful throughout the moving process. We sold and purchased through them and enjoyed a smooth experience in both cases. They were patient and friendly but also helped tie up loose ends to ensure we exchanged in a timely manner. We are really pleased we chose a local, independent estate agent.”

Helpful Report

Urban Village is rated 4.9 based on 236 reviews