Urban Veda Reviews

Name: Urban Veda
Address: Ayurveda Wellness Ltd, Unit E, Cobbold Estate, London
Rating: 4.71

4.7 Rating 301 Reviews

94 %

of reviewers recommend Urban Veda

4.7

Based on 301 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

02084590909

Email:

info@urbanveda.com

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Urban Veda 5 star review on 3rd January 2024

Anonymous

Urban Veda 5 star review on 15th April 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good”

Helpful Report

Posted 3 years ago

“I bought the whole Urban Veda Radiance range and I have not seen ANY results. My face/skin is still DRY and DULL, just like it was before. I think I've now been using the products for a full month and there is NOTHING. that has changed about my skin or nobody. Not even a R500 facial oil has brought me any radiance. I'm very much disappointed.”

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Posted 3 years ago

“Gorgeous scent and so relaxing. I love the sandalwood products”

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Posted 3 years ago

“Great products. Quick delivery.”

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Posted 3 years ago

“Just posting an update - I think this is important to pass on: Someone from Urban Veda has emailed me. It really was a very nice email, very genuine & personal. They clearly really took the time to write a proper, detailed response. They said they have noticed the recent changes and will be working on restoring the product [and others] to their former glory. They were very certain about that, seemed very determined to put it right. The person [I don't want to give away who they are] who contacted me seems to have pretty much the same feelings about the product as I do - i.e. they're not happy about the changes & want to bring back the good old stuff. They are definitely a fan of the good old stuff. They said my "favourite moisturiser will exist again"! :) That was brilliant - really good news! :) They have also offered a refund, which of course I appreciate. I feel really mean about my previous post now! I'm so glad they're bringing back the product as it used to be - I'll definitely be buying it!”

Helpful Report

Posted 3 years ago

“Why has the formula of the Revive Day Cream been changed to a horrible cheaper one with NO rose oil, no clove oil, no geranium oil, no rose-geranium oil & no organic pomegranate juice [no pomegranate juice at all]? You've RUINED it! But it still costs the same! It doesn't moisturise AT ALL anymore! The lovely light yet rich silky texture & wonderful smell is gone! Is that why I can't post a review on Holland & Barrett [unlike all those fake accounts that all posted within the last 17 hours & are identical to the reviews that also popped up on Urban Veda's website 4 days ago]? I posted a review to the Urban Veda site - but it's nowhere to be seen - I wonder why! What a shame - you used to make something wonderful & now you've replaced it with an inferior, low quality product. I've been using your products for years. You were my favourite brand. The rose day cream was the best out there........until this year. You really messed it up.”

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Posted 3 years ago

“Thanks good for my Sensitive face😘”

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Posted 3 years ago

“I received my order in good time with a lovely surprise of samples in the box. Very happy with the customer service.”

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Posted 3 years ago

“My 11-year-old daughter absolutely loves the Urban Veda products! We care to support brands that care about the earth and Urban Veda definitely ticks the box. Also, who wants to use chemicals or nasties on beautiful young skin? Happy to have found products that are natural and highly effective. 🌿”

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Posted 3 years ago

Hey Diani, loving this little video! Thank you so much for all your support; we take great pride in making natural, safe products that are kind to the skin and the earth!

Posted 1 year ago

“I purchased the face wash and oil in the Radiance range as I have very dry skin. Both really helped to hydrate my skin. I am so glad I tried these and can’t wait to try the rest of the products in the range! It was great to receive the samples :)”

Helpful Report

Posted 3 years ago

“Recently started using the Purifying Range and my skin couldn't be happier, I no longer feel the need to wear foundation to cover up. My skin can finally breathe, and I would definitely recommend Urban Veda to anyone who struggles to use products containing chemical ingredients.”

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Posted 3 years ago

“The customer service is impeccable. I received my order in 2 days. I'm still using the products so will do a product review soon. The oil and moisturiser feels and smells amazing.”

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Posted 3 years ago

“Prompt service, I appreciated the inclusion of a few sample sachets to test out products, the cleanser I ordered left my skin clean and did not dry it out.”

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Posted 3 years ago

“Your products are amazing!! Within a week I have noticed a difference in my skin and am so pleased that I have started using this wonderful range!”

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Posted 3 years ago

“Incredible fast delivery from the South African depo Loving how my skin feels ❤️”

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Posted 3 years ago

“Great service and products 💜 quick delivery outside UK in just 5 days.”

Helpful Report

Posted 3 years ago

“Beware- a number of people have said their reviews have been deleted. This company deleted my comment on Instagram asking them to contact me. How unprofessional is this? What have you got to hide? Dishonesty by a company is worrying. If this is how they conduct business what else are you being dishonest about? Should your products be trusted? Will not be giving them my custom anymore and will tell others not to either.”

Helpful Report

Posted 3 years ago

Dear Anonymous, We think that this review has come from the same person as the other one. Please note, we do not delete reviews or comments, however on one occasion we flagged a negative, false and untrue review to reviews.com who assessed it, and it was their decision to remove a review given it contained unfair, false and derogatory statements. We feel we always try to help our customers as much as possible. Thank you

Posted 3 years ago

“They deleted my review. That is just NOT DONE! Please exercise caution whilst dealing with these hoodlums.”

Helpful Report

Posted 3 years ago

Dear K, as we previously explained in our emails with you, our website repeatedly highlights the additional customs charges (unfortunately due to Brexit and out of our control), for international orders - as do our T&C's, again during check-out, and in the email order confirmations a customer receives - where we even have introduced an additional option to cancel the order as a result of the customs' charges as a last resort. We would never delete negative reviews, however, in this instance your negative review contained false claims such as us purposefully hiding these charges from you and that we only updated our website after your order. We flagged your review to reviews.com who assessed the case, and it was ultimately their decision to remove your review given it contained unfair and false statements. We do not remove reviews as a matter of course so we will leave this last one up, however please be aware we feel we have tried to help you as much as possible on this and are also frustrated by the customs' charges. Wishing you well.

Posted 3 years ago

“I absolutely adore the “Sandalwood & Botanics” range. The smell reminds me of being in a spa with the aroma of the oils that they use. I use most of the products in that range. I will definitely continue to buy more.”

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Posted 4 years ago

“New to Urban Veda’s products but very happy with them so far, beautifully fresh scented and leaves my skin feeling wonderful, thank you x”

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Posted 4 years ago

Urban Veda is rated 4.7 based on 301 reviews