Urban Surfer Reviews

Name: Urban Surfer
Rating: 4.69

4.7 Rating 971 Reviews

93 %

of reviewers recommend Urban Surfer

4.7

Based on 971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Urban Surfer 5 star review on 7th May 2023

Jonathan Cotton

Urban Surfer 5 star review on 13th August 2022

Steve Short

Urban Surfer 5 star review on 1st March 2022

Darron ROUND

Urban Surfer 5 star review on 26th January 2022

Anonymous

Urban Surfer 5 star review on 25th June 2021

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Anonymous

Anonymous // 01/01/2019

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“Excellent service, quick delivery, good price.”

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Posted 3 years ago

“Item arrived on time and is super quality”

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Posted 3 years ago

“Very happy with my order. Pretty quick delivery too.”

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Posted 4 years ago

“Great Price - Product Delivered Quickly - Great Product - Happy Customer”

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Posted 4 years ago

“Very pleased with my purchase. It came so quick, and was such a great price. Would definitely order again.”

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Posted 4 years ago

“Venditore serio affidabile, prodotti di ottima qualità,,,,i love Urban Surfer eccellente shop!!!!”

Urban Surfer 5 star review on 20th February 2021

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Posted 4 years ago

“This company is on the ball. Easy website, good product range and fast delivery with no issues. Will be using again...in fact I already have.”

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Posted 4 years ago

Hello, thank you very much for your kind feedback. I am happy you like your purchase and you found our website easy to use. Kindest Regards, Dannii Roberts

Posted 4 years ago

“Great service fast delivery trainers spot on 👍👍”

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Posted 4 years ago

Hello, thank you for your kind feedback. I am happy you like your purchase and it arrived quickly! Kindest Regards, Dannii Roberts

Posted 4 years ago

“Beanie arrived promptly and my husband is pleased with it. Fits well (not many do!) soft material, good for golf in Scotland.”

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Posted 4 years ago

Hello, thank you for your kind feedback. I am happy your order fits and it arrived promptly. Kindest Regards, Dannii Roberts

Posted 4 years ago

“Great product, quick delivery”

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Posted 4 years ago

Hello, thank you for your kind feedback. I am happy you like your purchase and it arrived quickly! Kindest Regards, Dannii Roberts

Posted 4 years ago

“Prompt delivery and as described”

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Posted 4 years ago

Hello, thank you for your kind feedback. I am happy you like your purchase and it is as expected. Kindest Regards, Dannii Roberts

Posted 4 years ago

“Amazing Product Amazing Customer Service will Buy Again”

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Posted 4 years ago

Hello, thank you for your kind feedback. I am happy you like your purchase and we are always happy to help! Kindest Regards, Dannii Roberts

Posted 4 years ago

“great and comfortable flip flops!”

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Posted 4 years ago

Hello, thank you for your kind feedback. I am happy you like your purchase. Kindest Regards, Dannii Roberts

Posted 4 years ago

“As of 13.00 hrs today, 19/01/2021 I have received nothing so no review but to date very disappointed.”

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Posted 4 years ago

Hello, I am very sorry your order hasn't arrived. This could have been due to the pandemic causing delays overseas. I have emailed you with a solution. I apologise for any inconvenience caused. Kindest Regards, Dannii Roberts

Posted 4 years ago

“Quick delivery and items exactly as described. Great customer service when questions asked too. Used these guys on amazon before as well. Would use again, thank you :)”

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Posted 4 years ago

Hello, thank you very much for your kind feedback. I am glad your order arrived quickly and your purchase is as expected. Kindest Regards, Dannii Roberts

Posted 4 years ago

“Great service from start to finish! Super easy ordering and great delivery. Would Alway recommend. Thanks”

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Posted 4 years ago

Hello, thank you very much for your kind feedback. I am thrilled your experience ordering with us was easy and your order arrived promptly. Kindest Regards, Dannii Roberts

Posted 4 years ago

“Hi there! The socks looked fab once I eventually managed to order them...... but I have to say that unless I was buying for a specific Christmas gift, then I would have given up!! Your website search is a disaster!”

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Posted 4 years ago

I'm sorry that our website was slow due to overwhelming demand over the Xmas period. This has long since been rectified so I hope that you will give us one more try.

Posted 4 years ago

“Easy site to navigate, customer service reply instantly regarding shipping and the hat is too quality. Exactly what I was looking for. 5 stars”

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Posted 4 years ago

Hello, thank you very much for your kind feedback. I am happy to hear you're happy with the quality of your hat. Kindest Regards, Dannii Roberts

Posted 4 years ago

“Absolutely awful! Do not waste your money here! I ordered a ladies size S and what arrived would barely fit a young child! I have contacted the company for a refund but heard absolutely nothing back! Scam!”

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Posted 4 years ago

Hello, I am very sorry your order isn't as expected. Unfortunately these are the sizes provided from the brand and we are unable to change this. I can see we sent you an email for you to return the order and your order has been refunded. I apologise for any inconvenience caused. Kindest Regards Dannii Roberts Urban Surfer

Posted 4 years ago

“My order arrived quickly and i love my new head band.”

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Posted 4 years ago

Hello, thank you very much for your feedback. We are happy to hear you like your purchase and it arrived promptly. Kindest Regards, Dannii Roberts

Posted 4 years ago

Urban Surfer is rated 4.7 based on 971 reviews