Urban Surfer Reviews

Name: Urban Surfer
Rating: 4.69

4.7 Rating 967 Reviews

93 %

of reviewers recommend Urban Surfer

4.7

Based on 967 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Very pleased with my purchase. It came so quick, and was such a great price. Would definitely order again.”

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Posted 3 years ago

“Venditore serio affidabile, prodotti di ottima qualità,,,,i love Urban Surfer eccellente shop!!!!”

Urban Surfer 5 star review on 20th February 2021

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Posted 3 years ago

“This company is on the ball. Easy website, good product range and fast delivery with no issues. Will be using again...in fact I already have.”

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Posted 3 years ago

Hello, thank you very much for your kind feedback. I am happy you like your purchase and you found our website easy to use. Kindest Regards, Dannii Roberts

Posted 3 years ago

“Great service fast delivery trainers spot on 👍👍”

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Posted 3 years ago

Hello, thank you for your kind feedback. I am happy you like your purchase and it arrived quickly! Kindest Regards, Dannii Roberts

Posted 3 years ago

“Beanie arrived promptly and my husband is pleased with it. Fits well (not many do!) soft material, good for golf in Scotland.”

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Posted 3 years ago

Hello, thank you for your kind feedback. I am happy your order fits and it arrived promptly. Kindest Regards, Dannii Roberts

Posted 3 years ago

“Great product, quick delivery”

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Posted 3 years ago

Hello, thank you for your kind feedback. I am happy you like your purchase and it arrived quickly! Kindest Regards, Dannii Roberts

Posted 3 years ago

“Prompt delivery and as described”

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Posted 3 years ago

Hello, thank you for your kind feedback. I am happy you like your purchase and it is as expected. Kindest Regards, Dannii Roberts

Posted 3 years ago

“Amazing Product Amazing Customer Service will Buy Again”

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Posted 3 years ago

Hello, thank you for your kind feedback. I am happy you like your purchase and we are always happy to help! Kindest Regards, Dannii Roberts

Posted 3 years ago

“great and comfortable flip flops!”

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Posted 3 years ago

Hello, thank you for your kind feedback. I am happy you like your purchase. Kindest Regards, Dannii Roberts

Posted 3 years ago

“As of 13.00 hrs today, 19/01/2021 I have received nothing so no review but to date very disappointed.”

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Posted 3 years ago

Hello, I am very sorry your order hasn't arrived. This could have been due to the pandemic causing delays overseas. I have emailed you with a solution. I apologise for any inconvenience caused. Kindest Regards, Dannii Roberts

Posted 3 years ago

“Quick delivery and items exactly as described. Great customer service when questions asked too. Used these guys on amazon before as well. Would use again, thank you :)”

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Posted 3 years ago

Hello, thank you very much for your kind feedback. I am glad your order arrived quickly and your purchase is as expected. Kindest Regards, Dannii Roberts

Posted 3 years ago

“Great service from start to finish! Super easy ordering and great delivery. Would Alway recommend. Thanks”

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Posted 3 years ago

Hello, thank you very much for your kind feedback. I am thrilled your experience ordering with us was easy and your order arrived promptly. Kindest Regards, Dannii Roberts

Posted 3 years ago

“Hi there! The socks looked fab once I eventually managed to order them...... but I have to say that unless I was buying for a specific Christmas gift, then I would have given up!! Your website search is a disaster!”

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Posted 3 years ago

I'm sorry that our website was slow due to overwhelming demand over the Xmas period. This has long since been rectified so I hope that you will give us one more try.

Posted 3 years ago

“Easy site to navigate, customer service reply instantly regarding shipping and the hat is too quality. Exactly what I was looking for. 5 stars”

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Posted 3 years ago

Hello, thank you very much for your kind feedback. I am happy to hear you're happy with the quality of your hat. Kindest Regards, Dannii Roberts

Posted 3 years ago

“Absolutely awful! Do not waste your money here! I ordered a ladies size S and what arrived would barely fit a young child! I have contacted the company for a refund but heard absolutely nothing back! Scam!”

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Posted 3 years ago

Hello, I am very sorry your order isn't as expected. Unfortunately these are the sizes provided from the brand and we are unable to change this. I can see we sent you an email for you to return the order and your order has been refunded. I apologise for any inconvenience caused. Kindest Regards Dannii Roberts Urban Surfer

Posted 3 years ago

“My order arrived quickly and i love my new head band.”

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Posted 3 years ago

Hello, thank you very much for your feedback. We are happy to hear you like your purchase and it arrived promptly. Kindest Regards, Dannii Roberts

Posted 3 years ago

“Bought as a present - the Sealskin hat went down very well. Site was easy to use, arrived on time - thank you”

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Posted 3 years ago

Hello, thank you very much for your feedback. We are happy to hear you found our website easy to use and are satisfied with the delivery time. Kindest Regards, Dannii Roberts

Posted 3 years ago

“Fantastic offers, quick delivery and excellent customer service.”

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Posted 3 years ago

Hello, Thank you very much for your kind feedback. We are thrilled to hear your order arrived quickly and you are happy with the items we have to offer. Kindest Regards, Dannii Roberts

Posted 3 years ago

“Fabulous service highly recommend and will be a returning customer . Thank you Urban Surfer.”

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Posted 3 years ago

Hello, thank you very much for your feedback. I am glad you are happy with the service provided. Kindest Regards, Dannii Roberts

Posted 3 years ago

“This product is a Christmas present which I am sure will be most appreciated for winter”

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Posted 3 years ago

Hello, thank you for your feedback. I am happy you like your item. Kindest Regards, Dannii Roberts

Posted 3 years ago

Urban Surfer is rated 4.7 based on 967 reviews