Urban Surfer Reviews

Name: Urban Surfer
Rating: 4.69

4.7 Rating 971 Reviews

93 %

of reviewers recommend Urban Surfer

4.7

Based on 971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Urban Surfer 5 star review on 7th May 2023

Jonathan Cotton

Urban Surfer 5 star review on 13th August 2022

Steve Short

Urban Surfer 5 star review on 1st March 2022

Darron ROUND

Urban Surfer 5 star review on 26th January 2022

Anonymous

Urban Surfer 5 star review on 25th June 2021

Guest

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great socks!”

Helpful Report

Posted 5 years ago

“Speedy delivery”

Helpful Report

Posted 5 years ago

“Super fast delivery abroad. Quick response to email inquiries. Great! Thanks! Thumbs up!”

Helpful Report

Posted 5 years ago

“Great price, i needed a wide fit shoe and these fit the bill. Good communications.”

Helpful Report

Posted 5 years ago

“Excellent product . Quickly despatched. Thanks”

Helpful Report

Posted 5 years ago

“Efficent service. Excellent product.”

Helpful Report

Posted 5 years ago

“Got some Stance socks quite a bit cheaper than other websites & the ordering process was nice and easy.”

Helpful Report

Posted 5 years ago

“PERFECT item,PERFECT package,VERY FAST delivery,GREAT seller!!!BRAVO!!!!!”

Helpful Report

Posted 5 years ago

“Very prompt no quibble return. Polite helpful customer service. Quality products.”

Helpful Report

Posted 5 years ago

“Great products, prices and service. No hesitation in recomending Urban Surfer.”

Helpful Report

Posted 5 years ago

“Great backpack, as described and at a really good price. Email communication was good and received item on time. Would definitely buy from Urban Surfer again.”

Helpful Report

Posted 5 years ago

“Excellent service thank you”

Helpful Report

Posted 5 years ago

“A exelent casual shoe that looks stylish and value for money”

Helpful Report

Posted 5 years ago

“I placed an order a couple of weeks ago, I haven’t received anything or had a refund”

Helpful Report

Posted 5 years ago

I'm sorry to hear this. You've not given us a chance to rectify the situation before leaving this review. We pride ourselves on excellent service so a quick call or email to our customer services department would have solved this issue for you. I will get customer services to contact you now.

Posted 5 years ago

“Great service . Several postage options available including free ! But opted for 1st class as I needed the socks urgently for a gift They arrived next day & are just perfect. Thank you”

Helpful Report

Posted 5 years ago

“Great product and received quickly...definitely buy from again.”

Helpful Report

Posted 5 years ago

“Very good service”

Helpful Report

Posted 5 years ago

“Great service and super fast couldn’t fault anything and great product as described. Would recommend”

Helpful Report

Posted 5 years ago

“My order was despatched efficiently and received within 24 hours as requested. The bag I ordered was exactly as described on the web site. I would definitely use Urban Surfer again.”

Helpful Report

Posted 5 years ago

“Best price & given a code for 15% off with my next purchase with Urban Surfer. Thanks x”

Helpful Report

Posted 5 years ago

Urban Surfer is rated 4.7 based on 971 reviews