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Urban Surfer Reviews

4.7 Rating 971 Reviews
93 %
of reviewers recommend Urban Surfer
4.7
Based on 971 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Great socks!
Helpful Report
Posted 5 years ago
Speedy delivery
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Posted 5 years ago
Super fast delivery abroad. Quick response to email inquiries. Great! Thanks! Thumbs up!
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Posted 5 years ago
Great price, i needed a wide fit shoe and these fit the bill. Good communications.
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Posted 5 years ago
Excellent product . Quickly despatched. Thanks
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Posted 5 years ago
Efficent service. Excellent product.
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Posted 5 years ago
Got some Stance socks quite a bit cheaper than other websites & the ordering process was nice and easy.
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Posted 5 years ago
PERFECT item,PERFECT package,VERY FAST delivery,GREAT seller!!!BRAVO!!!!!
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Posted 5 years ago
Very prompt no quibble return. Polite helpful customer service. Quality products.
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Posted 5 years ago
Great products, prices and service. No hesitation in recomending Urban Surfer.
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Posted 5 years ago
Great backpack, as described and at a really good price. Email communication was good and received item on time. Would definitely buy from Urban Surfer again.
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Posted 5 years ago
Excellent service thank you
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Posted 5 years ago
A exelent casual shoe that looks stylish and value for money
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Posted 5 years ago
I placed an order a couple of weeks ago, I haven’t received anything or had a refund
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Posted 5 years ago
I'm sorry to hear this. You've not given us a chance to rectify the situation before leaving this review. We pride ourselves on excellent service so a quick call or email to our customer services department would have solved this issue for you. I will get customer services to contact you now.
Posted 5 years ago
Great service . Several postage options available including free ! But opted for 1st class as I needed the socks urgently for a gift They arrived next day & are just perfect. Thank you
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Posted 5 years ago
Great product and received quickly...definitely buy from again.
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Posted 5 years ago
Very good service
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Posted 5 years ago
Great service and super fast couldn’t fault anything and great product as described. Would recommend
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Posted 5 years ago
My order was despatched efficiently and received within 24 hours as requested. The bag I ordered was exactly as described on the web site. I would definitely use Urban Surfer again.
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Posted 5 years ago
Best price & given a code for 15% off with my next purchase with Urban Surfer. Thanks x
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Posted 5 years ago
Urban Surfer is rated 4.7 based on 971 reviews