Urban Surfer Reviews

Name: Urban Surfer
Rating: 4.69

4.7 Rating 971 Reviews

93 %

of reviewers recommend Urban Surfer

4.7

Based on 971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Urban Surfer 5 star review on 7th May 2023

Jonathan Cotton

Urban Surfer 5 star review on 13th August 2022

Steve Short

Urban Surfer 5 star review on 1st March 2022

Darron ROUND

Urban Surfer 5 star review on 26th January 2022

Anonymous

Urban Surfer 5 star review on 25th June 2021

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Anonymous

Anonymous // 01/01/2019

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“Bought as a present - the Sealskin hat went down very well. Site was easy to use, arrived on time - thank you”

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Posted 4 years ago

Hello, thank you very much for your feedback. We are happy to hear you found our website easy to use and are satisfied with the delivery time. Kindest Regards, Dannii Roberts

Posted 4 years ago

“Fantastic offers, quick delivery and excellent customer service.”

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Posted 4 years ago

Hello, Thank you very much for your kind feedback. We are thrilled to hear your order arrived quickly and you are happy with the items we have to offer. Kindest Regards, Dannii Roberts

Posted 4 years ago

“Fabulous service highly recommend and will be a returning customer . Thank you Urban Surfer.”

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Posted 4 years ago

Hello, thank you very much for your feedback. I am glad you are happy with the service provided. Kindest Regards, Dannii Roberts

Posted 4 years ago

“This product is a Christmas present which I am sure will be most appreciated for winter”

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Posted 4 years ago

Hello, thank you for your feedback. I am happy you like your item. Kindest Regards, Dannii Roberts

Posted 4 years ago

“Great products and very fast response from customer service when I enquired about my parcel.”

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Posted 4 years ago

Hello, thank you very much for you feedback. I am happy to have helped you with your enquiries and I am glad your like your order. Kindest Regards, Dannii Roberts

Posted 4 years ago

“Great quality products and delivery was very efficient”

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Posted 4 years ago

Hello, thank you for you feedback. I am happy your order arrived quickly and efficiently. Kindest Regards, Dannii Roberts

Posted 4 years ago

“Good quality item very fast delivery. Excellent thank you”

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Posted 4 years ago

Hello, thank you for your feedback. I am happy your item was delivered quickly. Kindest Regards, Dannii Roberts

Posted 4 years ago

“Faultless. Product as shown and described. Quick delivery. Very easy and straightforward transaction. Highly recommended. Will be buying from again.”

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Posted 4 years ago

Hello, thank you very much for your kind feedback. I am happy your order is as expected and was delivered quickly. Kindest Regards, Dannii Roberts

Posted 4 years ago

“Good service and fast delivery”

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Posted 4 years ago

Hello, thank you for feedback. I am happy your order arrived quickly. Kindest Regards, Dannii Roberts

Posted 4 years ago

“Delivered quickly, very pleased with my new hat, highly recommend this store.”

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Posted 4 years ago

Hello, thank you for your kind feedback. I am happy your order arrived quickly and you are happy with your purchase. Kindest Regards, Dannii Roberts

Posted 4 years ago

“Very pleased with my purchase been trying for awhile to get the right LA baseball cap for my partner and found one for a fantastic price Quick delivery, will order again”

Helpful Report

Posted 4 years ago

Hello, Thank you very much for you kind feedback. We are thrilled you have found the item you are looking for. I am happy to hear your order was delivered promptly. Kindest Regards Dannii Roberts Urban Surfer

Posted 4 years ago

“Fast delivery, love the hat, will be great gift!”

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Posted 4 years ago

Hello, thank you very much for your feedback. I am glad your order arrived quickly and you like your item. Kindest Regards, Dannii Roberts

Posted 4 years ago

“Received good much quicker than expected excellent”

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Posted 4 years ago

Hello, thank you very much for your feedback. I am happy to hear your order arrived quicker than expected! Kindest Regards, Dannii Roberts

Posted 4 years ago

“No confirmation of payment or details regarding delivery, website not working properly and coat had missing stitching on the velcro sleeve fastener”

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Posted 4 years ago

Hello, I am very sorry you didn't receive an email confirmation regarding your orders shipment. We are looking into this and trying to resolve the issue. I have emailed you in regards to the faulty item. Kindest Regards, Dannii Roberts

Posted 4 years ago

“Excellent service. I emailed them a few times regarding my order (not to complain, just enquires). I received a reply very quickly each time.So responsive and very helpful. My product was amazing quality too, delivery as promised. Fantastic.”

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Posted 4 years ago

Hello, Thank you very much for your kind feedback. I am happy to hear we were able to help you with your enquiries. Kindest Regards Dannii Roberts

Posted 4 years ago

“Really happy with the item. Ordering process and delivery was quick and easy. Top class!”

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Posted 4 years ago

Hello, Thank you very much for your kind feedback. I am glad you like your item and it was delivered promptly! Kindest Regards, Dannii Roberts

Posted 4 years ago

“Very good service and speedy delivery.”

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Posted 4 years ago

Hello, Thank you very much for your kind feedback. I am happy to hear your order arrived quickly and efficiently. Kindest Regards, Dannii Roberts

Posted 4 years ago

“Super fast processing of the orders. Usually ships already within the same day”

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Posted 4 years ago

Hello, thank you for your feedback. I am glad you're happy with the services we have to offer. Kindest Regards, Dannii Roberts

Posted 4 years ago

“Really good service, prompt delivery. Will definitely order again!”

Helpful Report

Posted 4 years ago

Hello, thank you very much for your kind feedback. I am happy your order arrived quickly! Kindest Regards, Dannii Roberts

Posted 4 years ago

“Great service, product and delivery”

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Posted 4 years ago

Hello, thank you for your feedback. I am happy to hear you are happy with your order! Kindest Regards, Dannii Roberts

Posted 4 years ago

Urban Surfer is rated 4.7 based on 971 reviews