Urban Surfer Reviews

Name: Urban Surfer
Rating: 4.69

4.7 Rating 967 Reviews

93 %

of reviewers recommend Urban Surfer

4.7

Based on 967 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products and very fast response from customer service when I enquired about my parcel.”

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Posted 3 years ago

Hello, thank you very much for you feedback. I am happy to have helped you with your enquiries and I am glad your like your order. Kindest Regards, Dannii Roberts

Posted 3 years ago

“Great quality products and delivery was very efficient”

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Posted 3 years ago

Hello, thank you for you feedback. I am happy your order arrived quickly and efficiently. Kindest Regards, Dannii Roberts

Posted 3 years ago

“Good quality item very fast delivery. Excellent thank you”

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Posted 3 years ago

Hello, thank you for your feedback. I am happy your item was delivered quickly. Kindest Regards, Dannii Roberts

Posted 3 years ago

“Faultless. Product as shown and described. Quick delivery. Very easy and straightforward transaction. Highly recommended. Will be buying from again.”

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Posted 3 years ago

Hello, thank you very much for your kind feedback. I am happy your order is as expected and was delivered quickly. Kindest Regards, Dannii Roberts

Posted 3 years ago

“Good service and fast delivery”

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Posted 3 years ago

Hello, thank you for feedback. I am happy your order arrived quickly. Kindest Regards, Dannii Roberts

Posted 3 years ago

“Delivered quickly, very pleased with my new hat, highly recommend this store.”

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Posted 3 years ago

Hello, thank you for your kind feedback. I am happy your order arrived quickly and you are happy with your purchase. Kindest Regards, Dannii Roberts

Posted 3 years ago

“Very pleased with my purchase been trying for awhile to get the right LA baseball cap for my partner and found one for a fantastic price Quick delivery, will order again”

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Posted 3 years ago

Hello, Thank you very much for you kind feedback. We are thrilled you have found the item you are looking for. I am happy to hear your order was delivered promptly. Kindest Regards Dannii Roberts Urban Surfer

Posted 3 years ago

“Fast delivery, love the hat, will be great gift!”

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Posted 4 years ago

Hello, thank you very much for your feedback. I am glad your order arrived quickly and you like your item. Kindest Regards, Dannii Roberts

Posted 4 years ago

“Received good much quicker than expected excellent”

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Posted 4 years ago

Hello, thank you very much for your feedback. I am happy to hear your order arrived quicker than expected! Kindest Regards, Dannii Roberts

Posted 4 years ago

“No confirmation of payment or details regarding delivery, website not working properly and coat had missing stitching on the velcro sleeve fastener”

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Posted 4 years ago

Hello, I am very sorry you didn't receive an email confirmation regarding your orders shipment. We are looking into this and trying to resolve the issue. I have emailed you in regards to the faulty item. Kindest Regards, Dannii Roberts

Posted 4 years ago

“Excellent service. I emailed them a few times regarding my order (not to complain, just enquires). I received a reply very quickly each time.So responsive and very helpful. My product was amazing quality too, delivery as promised. Fantastic.”

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Posted 4 years ago

Hello, Thank you very much for your kind feedback. I am happy to hear we were able to help you with your enquiries. Kindest Regards Dannii Roberts

Posted 4 years ago

“Really happy with the item. Ordering process and delivery was quick and easy. Top class!”

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Posted 4 years ago

Hello, Thank you very much for your kind feedback. I am glad you like your item and it was delivered promptly! Kindest Regards, Dannii Roberts

Posted 4 years ago

“Very good service and speedy delivery.”

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Posted 4 years ago

Hello, Thank you very much for your kind feedback. I am happy to hear your order arrived quickly and efficiently. Kindest Regards, Dannii Roberts

Posted 4 years ago

“Super fast processing of the orders. Usually ships already within the same day”

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Posted 4 years ago

Hello, thank you for your feedback. I am glad you're happy with the services we have to offer. Kindest Regards, Dannii Roberts

Posted 4 years ago

“Really good service, prompt delivery. Will definitely order again!”

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Posted 4 years ago

Hello, thank you very much for your kind feedback. I am happy your order arrived quickly! Kindest Regards, Dannii Roberts

Posted 4 years ago

“Great service, product and delivery”

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Posted 4 years ago

Hello, thank you for your feedback. I am happy to hear you are happy with your order! Kindest Regards, Dannii Roberts

Posted 4 years ago

“Item not as discribed so returned The 3 stars is for the good customer service”

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Posted 4 years ago

Hello, thank you for your feedback. I am so sorry your item wasn't as expected. I am happy to have been able to help with resolve the issue. Kindest Regards, Dannii Roberts

Posted 4 years ago

“Great value for money 👍highly recommend 100% genuine.”

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Posted 4 years ago

Hello, thank you very much for your kind feedback. I am glad your like your order and are happy with the prices we have to offer. Kindest Regards, Dannii Roberts

Posted 4 years ago

“Excellent quality at a reasonable price.”

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Posted 4 years ago

Hello, thank you for your kind feedback. I am glad you're happy with the prices we offer and are happy with the quality of your purchase. Kindest Regards, Dannii Roberts

Posted 4 years ago

“Fast delivery, loved my order, also customer services extremely helpful”

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Posted 4 years ago

Hello, Thank you very much for your kind feedback. I am glad your order arrived quickly and you are happy with your product. We are always happy to help! Kindest Regards Dannii Roberts Urban Surfer

Posted 4 years ago

Urban Surfer is rated 4.7 based on 967 reviews