Urban Surfer Reviews

Name: Urban Surfer
Rating: 4.69

4.7 Rating 967 Reviews

93 %

of reviewers recommend Urban Surfer

4.7

Based on 967 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product was well wrapped and packaged and a perfect like-for-like replacement for my existing damaged visor. It took a few days to arrive with second class post, but postage was free, so no complaints. Being able to use Amazon Pay also saved a little time and was a useful service. All in all a happy experience.”

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Posted 4 years ago

“good customer service excellent product”

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Posted 4 years ago

“Great service my items arrived in time with no hassle my ski helmet fitted a treat and my goggles are very good on the slope tried them out today”

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Posted 4 years ago

“Flawless service. Great website, great price, great product, super fast delivery. Thanks.”

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Posted 4 years ago

“Good product and great service.”

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Posted 4 years ago

“No worries when shopping, fast and secure shipping. Very interesting prices!”

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Posted 4 years ago

“Gorgeous Bart's earmuffs, at a cheap price, with fastest delivery ever!”

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Posted 4 years ago

“Fast delivery, no problems at all with my order, will use again.”

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Posted 4 years ago

“The item was delivered in perfect conditions and within 24h. Top service.”

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Posted 4 years ago

“Can't believe how fast it was dispatched and delivered! Amazing!”

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Posted 4 years ago

“What a fantastic company great product and was at my door the next day ,,thank you”

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Posted 4 years ago

“Always nice products and fast delivery”

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Posted 4 years ago

“First time I have ordered from this company excellent service highly recommend them”

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Posted 4 years ago

“Phoned and left a message directly after delivery with telephone number as instructed by contact info. Not telephoned or replied to. Not as reviews describe their service. No confidence at all should item need to be returned as it’s a Xmas present.”

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Posted 4 years ago

Hello Joyce, Please accept my sincerest apologies. I will be in touch to resolve your issue quickly. Kindest Regards Emma Roberts

Posted 4 years ago

“Great hat, great price, fast delivery what more do you want Excellent”

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Posted 4 years ago

“I have purchased Homey slippers for my daughter and son in law for Christmas. Obviously they have not received them yet but their standard goes before them - I think this will be their 5th pair in as many years. Urbansurfer are so easy to order with, good service, delivery time superb and well packaged. Thank you”

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Posted 4 years ago

“The product was spot on as advertised and arrived very quickly as promised.”

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Posted 4 years ago

“Straight forward service and prompt delivery”

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Posted 5 years ago

“Was what i expected strap not good the rubber in strap rip and the strap on bag ist good and it not for men soo it not unisex”

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Posted 5 years ago

“Excellent service, competitive prices and speedy delivery”

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Posted 5 years ago

Urban Surfer is rated 4.7 based on 967 reviews