Urban Surfer Reviews

Name: Urban Surfer
Rating: 4.69

4.7 Rating 967 Reviews

93 %

of reviewers recommend Urban Surfer

4.7

Based on 967 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Urban Surfer 5 star review on 7th May 2023

Jonathan Cotton

Urban Surfer 5 star review on 13th August 2022

Steve Short

Urban Surfer 5 star review on 1st March 2022

Darron ROUND

Urban Surfer 5 star review on 26th January 2022

Anonymous

Urban Surfer 5 star review on 25th June 2021

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Anonymous

Anonymous // 01/01/2019

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“Really pleased with the cloud, price and quality”

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Posted 11 months ago

“Pleased with my purchase and quick delivery.”

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Posted 11 months ago

“Quick delivery and packaged nicely.”

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Posted 1 year ago

“Very fast delivery at busy time of year, great quality. Thank you!”

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Posted 1 year ago

“No problems whatever. My purchase arrived sooner than expected. Well done”

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Posted 1 year ago

“Bought as gift. Well packaged.”

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Posted 1 year ago

“Great range of stuff and good communication when supplier had issues sending stock to them.”

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Posted 1 year ago

“Took ages for my delivery to arrive. The product was shocking and I can't return it or get a refund.”

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Posted 1 year ago

“I was able to get the hat I wanted and arrive within days, good communication via email item is been shipped and arrival date. I would shop again!”

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Posted 1 year ago

“As always, satisfied with everything”

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Posted 1 year ago

“Total mess. Bought a scooter for christmas. Unwrapped the bag and the box was bashed up. Scooter has rips in the sticker and scrapes all over the metal. Theres no way i can give this to my daughter for christmas. Photos attached. Thought buying early would help budget but now im going to have to buy the same saltrock scooter from somewhere else. Really dont reccommend buying from here.”

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Posted 1 year ago

Hi George. I'm sorry to hear this. I've checked all of our emails and live chats and can't find any messages from you. It would have been great if you gave us a chance to rectify the issue. I've asked customer support to get in touch.

Posted 1 year ago

“Really great price and super fast delivery, couldn't ask for more.”

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Posted 1 year ago

“Very good came on time.”

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Posted 1 year ago

“Excellent service and product”

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Posted 1 year ago

“Great range of products, I got the best price available, and it arrived when it said. Very pleased with the experience. Thank you.”

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Posted 1 year ago

“Great service, fantastic products.”

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Posted 1 year ago

“Lovely gloves, quick delivery.”

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Posted 1 year ago

“Excellent shorts, less than half price and delivered in less than 24 hrs!”

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Posted 1 year ago

“Great hoodie lovely quality and value for money”

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Posted 1 year ago

Urban Surfer is rated 4.7 based on 967 reviews