Urban Surfer Reviews

Name: Urban Surfer
Rating: 4.69

4.7 Rating 970 Reviews

93 %

of reviewers recommend Urban Surfer

4.7

Based on 970 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Urban Surfer 5 star review on 7th May 2023

Jonathan Cotton

Urban Surfer 5 star review on 13th August 2022

Steve Short

Urban Surfer 5 star review on 1st March 2022

Darron ROUND

Urban Surfer 5 star review on 26th January 2022

Anonymous

Urban Surfer 5 star review on 25th June 2021

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Anonymous

Anonymous // 01/01/2019

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“2nd time I've ordered online and second time they have emailed me to tell me the item is actually out of stock. Pointless ordering, but at least they emailed.”

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Posted 6 years ago

Hi Richard. Sorry to hear this. We upgraded our website just a couple of days before you ordered and had a few technical issues. I'm pleased to say all bugs have been fixed now. I sincerely apologise for your inconvenience and hope you'll give us another chance to show you what the Urban Surfer experience really is.

Posted 6 years ago

“Great price and quick delivery. Will shop again.”

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Posted 6 years ago

Thanks Pete. We look forward to seeing you again.

Posted 6 years ago

“A really good fitting pair of pants. Quick delivery. Pleased to recommend this company.”

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Posted 6 years ago

“I bought a dakine heli back pack from urban surfer and absolutely loved it. Great price on the product and arrived swiftly as promised. Really impressed with everything.”

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Posted 6 years ago

“Great service, speedy delivery, any queries are answered promptly.”

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Posted 6 years ago

“it is such a great product you feel cofortable and good i recomended 100 percent”

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Posted 6 years ago

“My order arrived very fast with great packaging. Very impressed.”

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Posted 6 years ago

“Ordered a converse bag, shoulder strap not long enough so the bag hangs too tight. I have to pay for the return postage so won't be using Urban surfer website again. Return process much more difficult than Amazon, website says RMA but no indication of what an RMA is.”

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Posted 6 years ago

“Great selection, reasonable prices and fast delivery all combined to make a rather pleasant experience. Will definitely buy from them again!!”

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Posted 6 years ago

“Great quality product and excellent quality of service. Highly recommended!!”

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Posted 6 years ago

“Great service. Great product. Quick delivery.”

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Posted 6 years ago

“Schneller Versand, zuverlässige Kaufabwicklung. Tolle Produkte, gern wieder. Top!”

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Posted 6 years ago

“Good range of stock, easy to use website and fast delivery”

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Posted 6 years ago

“I purchased a collection of Stance socks with a fantastic discount! The socks are awesome. The delivery was super quick, two days max and honestly the customer service was up there with the best service I’ve ever experienced!”

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Posted 6 years ago

“Good transaction. Would recommend.”

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Posted 6 years ago

“Quick delivery great cap”

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Posted 6 years ago

“Good quality good price”

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Posted 6 years ago

“Was ok no problem. I was happy. Delivery come on time”

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Posted 6 years ago

“quick delivery, decent prices”

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Posted 6 years ago

“Бива бива бива”

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Posted 6 years ago

Urban Surfer is rated 4.7 based on 970 reviews