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Urban Surfer Reviews

4.7 Rating 967 Reviews
93 %
of reviewers recommend Urban Surfer
4.7
Based on 967 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Quick delivery and good quality
Helpful Report
Posted 1 year ago
Good service but long delivery time. Should keep stock in UK
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Posted 1 year ago
Great service and super fast delivery, brilliant, thank you! Love my new sandals!
Helpful Report
Posted 1 year ago
Excellent price and quick dispatch.
Helpful Report
Posted 1 year ago
Really prompt delivery. Great product at a good price
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Posted 1 year ago
Great products and quickly despatched. Thank you. *****
Helpful Report
Posted 1 year ago
Speedy delivery and great product
Helpful Report
Posted 1 year ago
Great service, pricing and fast delivery. Thank you.
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Posted 1 year ago
Excellent watch. Very happy with the purchase
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Posted 1 year ago
Started using these guys recently.... two good experiences to date!
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Posted 1 year ago
Glad to have you onboard and look forward to seeing you again soon!
Posted 1 year ago
No complaints. Item arrived promptly and as described
Helpful Report
Posted 1 year ago
I could not be happier with my new OSIRIS shoes. Urban Surfer delivered very quickly and had a range of products that were not available anywhere else. Will definitely purchase from them again 10/10.
Urban Surfer 5 star review on 7th May 2023
Helpful Report
Posted 1 year ago
Very easy website, had no issues. Fast delivery and it was free! Will buy from again. I ordered 2 separate orders in the same day and they packaged it all together which was brilliant!
Helpful Report
Posted 1 year ago
I haven't yet received my goods the driver took photo of apparently leaving parcel on my doorstep. I've raised with urban surfers and Evri no one is wanting to take responsibility be aware
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Posted 1 year ago
i bought a colourful picnic blanket in recycled cotton which was £20. Beautiful colours, great value! I believe it arrived the next day and was so lovely I ordered another one straight away, using the 15% discount shown on my delivery note. I am using it as a throw on my bed. In the enclosed picture it is doubled over. I washed it at first at 30 degrees to see if the colours would run and they didn't. Unfortunately my photos did not upload, no idea why?
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Posted 1 year ago
Great product, all good 👍
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Posted 1 year ago
Brilliant stuff!
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Posted 1 year ago
The service was great and delivery was spot on
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Posted 1 year ago
Wszystko super :) polecam :)
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Posted 1 year ago
Great purchase very pleased
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Posted 1 year ago
Urban Surfer is rated 4.7 based on 967 reviews