Urban Surfer Reviews

Name: Urban Surfer
Rating: 4.69

4.7 Rating 971 Reviews

93 %

of reviewers recommend Urban Surfer

4.7

Based on 971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Urban Surfer 5 star review on 7th May 2023

Jonathan Cotton

Urban Surfer 5 star review on 13th August 2022

Steve Short

Urban Surfer 5 star review on 1st March 2022

Darron ROUND

Urban Surfer 5 star review on 26th January 2022

Anonymous

Urban Surfer 5 star review on 25th June 2021

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Anonymous

Anonymous // 01/01/2019

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“Excellent service and super fast delivery *****”

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Posted 1 year ago

“I can't write a review as I haven't received my sunglasses yet. I've tried communicating with the delivery company but, nothing. Please can you help.”

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Posted 1 year ago

Hello, I am sorry to hear you haven't received your order yet. However, your estimated delivery date is 12th June which is on your order confirmation. Kindest Regards Dannii

Posted 1 year ago

“Great service, great product (Icebreaker, Merino Wool Baselayer) at a great price, which came in very good time too. I was even able to split the cost over 3 months by paying via Klarna. Extremely pleased with the whole process from website to delivery. Outstanding service.”

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Posted 1 year ago

Thanks for your lovely review Alan. We look forward to seeing you again soon.

Posted 1 year ago

“Great service.”

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Posted 1 year ago

“Quick delivery and good quality”

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Posted 1 year ago

“Good service but long delivery time. Should keep stock in UK”

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Posted 1 year ago

“Great service and super fast delivery, brilliant, thank you! Love my new sandals!”

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Posted 1 year ago

“Excellent price and quick dispatch.”

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Posted 1 year ago

“Really prompt delivery. Great product at a good price”

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Posted 1 year ago

“Great products and quickly despatched. Thank you. *****”

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Posted 1 year ago

“Speedy delivery and great product”

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Posted 1 year ago

“Great service, pricing and fast delivery. Thank you.”

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Posted 1 year ago

“Excellent watch. Very happy with the purchase”

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Posted 1 year ago

“Started using these guys recently.... two good experiences to date!”

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Posted 1 year ago

Glad to have you onboard and look forward to seeing you again soon!

Posted 1 year ago

“No complaints. Item arrived promptly and as described”

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Posted 1 year ago

“I could not be happier with my new OSIRIS shoes. Urban Surfer delivered very quickly and had a range of products that were not available anywhere else. Will definitely purchase from them again 10/10.”

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Posted 1 year ago

“Very easy website, had no issues. Fast delivery and it was free! Will buy from again. I ordered 2 separate orders in the same day and they packaged it all together which was brilliant!”

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Posted 1 year ago

“I haven't yet received my goods the driver took photo of apparently leaving parcel on my doorstep. I've raised with urban surfers and Evri no one is wanting to take responsibility be aware”

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Posted 1 year ago

“i bought a colourful picnic blanket in recycled cotton which was £20. Beautiful colours, great value! I believe it arrived the next day and was so lovely I ordered another one straight away, using the 15% discount shown on my delivery note. I am using it as a throw on my bed. In the enclosed picture it is doubled over. I washed it at first at 30 degrees to see if the colours would run and they didn't. Unfortunately my photos did not upload, no idea why?”

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Posted 1 year ago

“Great product, all good 👍”

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Posted 1 year ago

Urban Surfer is rated 4.7 based on 971 reviews