Urban Surfer Reviews

Name: Urban Surfer
Rating: 4.69

4.7 Rating 967 Reviews

93 %

of reviewers recommend Urban Surfer

4.7

Based on 967 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy thank you”

Helpful Report

Posted 4 years ago

“Great service - prompt delivery. The bag I ordered was perfect for my daughter. Will definitely purchase from You again. Many thanks”

Helpful Report

Posted 4 years ago

“Great Product. Brilliant Service.”

Helpful Report

Posted 4 years ago

“Lovely bag and prompt delivery.”

Helpful Report

Posted 4 years ago

“Great products, only wish animal did the same factor50 T-shirt’s for kids too. Great service and efficiency thank you!”

Helpful Report

Posted 4 years ago

“Arrived promptly as advised. Quality excellent and they look fab. Larger elastic ear loops than we expected- solution was to ' knot' each side for a closer fit to my 15 year old daughters face. They may be okay for adults with bigger features. Reversible aspect good too with filter section to place absorbant filter should you wish/ additional absorbant material to reduce moisture build up. Good wear time( activity dependent) and wash really well on Cottons 60 degree cycle.”

Helpful Report

Posted 4 years ago

“Fast and efficient service. Item was perfect.”

Helpful Report

Posted 4 years ago

“My second purchase from Urban Surfer, both really easy. Great price and quick delivery. Highly recommended. Thank you.”

Helpful Report

Posted 4 years ago

“I ordered the adult mask and they were huge and just fell down my face so had to put a knot in the elastics.”

Helpful Report

Posted 4 years ago

“Excellent service, with an excellent good priced product, I will definitely use them again & highly recommend them to others.”

Helpful Report

Posted 4 years ago

“Love the RVCA ATW trucker hat. Delivery quick and customer service was excellent! Quick, clear and rapid communications with Dannii. She was also very understanding about me getting charged twice - the first time was due to a technical glitch. She was able to refund me without hesitation after some back and forth feedback. Will shop at Urban Surfer again.”

Helpful Report

Posted 4 years ago

“Great service. Delighted with product, had a small query shortly after I confirmed my order which was responded to promptly. Would recommend & would use again.”

Helpful Report

Posted 4 years ago

“Nothing received”

Helpful Report

Posted 4 years ago

Sorry to hear that Harry. Please contact us and we'll be happy to put this right!

Posted 4 years ago

“Excellent product at a very competitive price. The delivery was excellent too as 2nd class fee p&p arrived in 2 days. Thank you.”

Helpful Report

Posted 4 years ago

“Speedy delivery, good price”

Helpful Report

Posted 4 years ago

“Quick service very friendly. Very happy with my Levi face masks. 😷”

Helpful Report

Posted 4 years ago

“Bought a hat online, great price, arrived quickly. Will be buying more again in the future!”

Helpful Report

Posted 4 years ago

“Perfect, exactly what I wanted and a quick delivery”

Helpful Report

Posted 4 years ago

“Great quality and range of products and great prices postage is quick too”

Helpful Report

Posted 4 years ago

“The Superdry rucksack arrived promptly, however it was very dusty at the bottom end. I was able to wipe it off with a damp cloth, but items should be stored properly to avoid this issue in future.”

Helpful Report

Posted 4 years ago

Urban Surfer is rated 4.7 based on 967 reviews