Urban Surfer Reviews

Name: Urban Surfer
Rating: 4.69

4.7 Rating 967 Reviews

93 %

of reviewers recommend Urban Surfer

4.7

Based on 967 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Urban Surfer 5 star review on 7th May 2023

Jonathan Cotton

Urban Surfer 5 star review on 13th August 2022

Steve Short

Urban Surfer 5 star review on 1st March 2022

Darron ROUND

Urban Surfer 5 star review on 26th January 2022

Anonymous

Urban Surfer 5 star review on 25th June 2021

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Anonymous

Anonymous // 01/01/2019

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“Great to deal with Thanks”

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Posted 1 year ago

“Great product and fast delivery”

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Posted 1 year ago

“Had just purchased Superdry down jacket, so impressed decided buy another different colour, saw one on urban surfer, exactly the same but cheaper and free deli. Ordered afternoon arrived following day, excellent 👍”

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Posted 1 year ago

“Great quality product and managed to get the size I needed which was out of stock instore on the website. Thanks!”

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Posted 1 year ago

“Dispatched extremely quickly and sent via next day delivery. Great service.”

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Posted 1 year ago

“Ordered for the first time but unfortunately I received the wrong order, so I had to take it to the post office to return in my own time, and as I had to return the order first before I could have a replacement the item I wanted is now out of stock. This was for a present for my mum so I’m very disappointed. However the company was helpful regarding the process.”

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Posted 1 year ago

“Great price and fast delivery, would use again.”

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Posted 1 year ago

“Good quality coat. Price good all round no complaints”

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Posted 1 year ago

“Great sunglasses that were cheaper than anywhere else online. Swift and safe delivery too.”

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Posted 1 year ago

“First time purchase with Urban Surfer and I was not disappointed. Product arrived very quickly and was packaged well. I am very pleased with the level of service I have received and will certainly use them again in the future! Good job guys, Thanks.”

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Posted 1 year ago

“Bought pair of Superdry glasses for my daughter, quick postage and great price, definitely recommend Urban Surfer.”

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Posted 1 year ago

“Really comfy slippers my husband hadn't worn slippers for years but complained of cold feet but now nice and toasty”

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Posted 1 year ago

“Great socks very happy with order and delivery I received”

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Posted 1 year ago

“Supper fast Delivery and great product and price, went a bit wrong with the returned items but they contacted me and resolved the issue competently and personably. Thanks”

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Posted 1 year ago

Hi Tom. So sorry about this - your email was just found in our spam folder. I've asked our returns department to action this immediately. Again, please accept my apologies for the inconvenience.

Posted 1 year ago

“Great service. Highly recommend”

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Posted 1 year ago

“Very quick delivery Good as expected”

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Posted 1 year ago

“All perfect. Quick delivery and excellent order processing time.”

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Posted 1 year ago

“Delighted with service - fast and efficient. The product I bought is as described and good quality. Would definitely recommend Urban Surfer.”

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Posted 1 year ago

“Item exactly what I needed, good price and speedy delivery.”

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Posted 1 year ago

“Good price prompt delivery Great man bag”

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Posted 1 year ago

Urban Surfer is rated 4.7 based on 967 reviews