Urban Surfer Reviews

Name: Urban Surfer
Rating: 4.69

4.7 Rating 967 Reviews

93 %

of reviewers recommend Urban Surfer

4.7

Based on 967 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Very good quality”

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Posted 2 years ago

“Excellent service. I have used them previously and returned due to the speed they despatch items. Would definitely recommend this company and I will purchase from them again.”

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Posted 2 years ago

“Ordered stuff for Christmas and it arrived on time in good condition. Very happy with my purchase!”

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Posted 2 years ago

“A Christmas present for my husband who is very impressed with the gloves. I was impressed with the service”

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Posted 2 years ago

“Ordered socks, came fast, super quality. Will definitely look to use you again.”

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Posted 2 years ago

“Good choice of goods and good service. Granddaughter very happy with her Christmas present”

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Posted 2 years ago

“Very quick reliable service”

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Posted 2 years ago

“Brilliant service. Arrived so quickly very happy”

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Posted 2 years ago

“Item arrived nice and quickly. Easy to use website. Product is a gift so not used yet.”

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Posted 2 years ago

“Good quality products,great price,quick delivery”

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Posted 3 years ago

“Gift for my sister,so don’t know yet if she is pleased with them but they look very good”

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Posted 3 years ago

“Good price and fast free delivery.”

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Posted 3 years ago

“Super quick delivery and excellent service”

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Posted 3 years ago

“Ordered a superdry bag from here as Superdry didn't deliver. It was £10 more but the delivery was in 2 days which exceeded expectations. Normally I would just get in store but they didn't have it in stock. Would use again but only if I can't find what I want in store due to the price.”

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Posted 3 years ago

“very pleased with product and fast delivery. will keep looking.”

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Posted 3 years ago

“Haven't received it yet where is it”

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Posted 3 years ago

I'm sorry to hear you've not yet received your order. I have asked our customer service team to contact you. It would be appreciated if you could let us fix your issue before leaving negative feedback :(

Posted 3 years ago

“I ordered two beanies. Super dry and Levi’s. Both delivered as promised. No issues with quality.”

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Posted 3 years ago

“Great quality, quick delivery!”

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Posted 3 years ago

“very good product... fast service”

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Posted 3 years ago

“My first time ordering with this company and everything was pretty much perfect. The price was great and delivery was quite fast too.”

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Posted 3 years ago

Urban Surfer is rated 4.7 based on 967 reviews