URBAN MALE CLOTHING Reviews

Name: URBAN MALE CLOTHING
Address: 12a Quain Mansions, Queens Club Gardens, W14 9TW, United Kingdom, London
Rating: 3.89

3.9 Rating 291 Reviews

49 %

of reviewers recommend URBAN MALE CLOTHING

3.9

Based on 291 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

020 7381 0281

Location:

12a Quain Mansions, Queens Club Gardens, W14 9TW, United Kingdom
London
W14 9TW

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Seems to have a problem with their Custom Service! I have sent both mails and used the "Ask a Question Form" to get some information, within the last 2 weeks. So far no response at all!!”

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Posted 6 months ago

“Ordered vest - received tshirst,”

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Posted 7 months ago

Dear [Reviewer],Thank you so much for taking the time to provide us with your valuable feedback regarding your recent order from Urban Male Clothing. We truly appreciate your efforts in sharing your experience with us. We sincerely apologize for the mistake that occurred in your order, where you received a t-shirt instead of the vest you had originally ordered. We understand how frustrating it must have been to receive an item that wasn't what you expected. To ensure such errors do not happen again in the future, we would greatly appreciate it if you could provide us with more specific details about the issue. Could you kindly let us know if this was a result of a packaging mistake or an incorrect item being dispatched? We would like to address this matter promptly and make things right for you. Your feedback is vital in helping us improve our products and service. Rest assured that we will investigate this matter thoroughly and take any necessary steps to prevent such occurrences in the future. Once again, we deeply apologize for any inconvenience this has caused you. If there is anything else we can assist you with or if you have any further suggestions to enhance your shopping experience, please do not hesitate to let us know. Thank you for your understanding, and we hope to have the opportunity to regain your

Posted 7 months ago

“Great goods! Again any time.”

Helpful Report

Posted 7 months ago

Dear [Reviewer],Thank you so much for the fantastic 5-star rating of URBAN MALE CLOTHING! We truly appreciate your support and kind words about our products. It's wonderful to hear that you had a great experience with us. We will always strive to provide you with the best goods and service. If there's anything else we can do for you, please don't hesitate to reach out. Once again, thank you for your amazing review and we hope to have the pleasure of serving you again soon. Great goods! Again any time. Best regards, [Steve @ Urban Male Clothing]

Posted 7 months ago

Dear valued customer,Thank you so much for taking the time to leave us a 5-star rating for URBAN MALE CLOTHING! We are thrilled to hear that you had a great experience with us. Great goods! Again, thank you for your kind words and support. We truly appreciate it and look forward to serving you again soon. Best regards, Steve @ Urban Male Clothing

Posted 7 months ago

“very good company to deal with, quality clothing at fair prices.”

Helpful Report

Posted 8 months ago

Thank you so much for your kind words and the fantastic 5-star rating! We greatly appreciate your support and are thrilled to hear that you had a positive experience with Urban Male Clothing. We take pride in being a very good company to deal with, offering quality clothing at fair prices. Your satisfaction means the world to us, and we look forward to serving you again in the future. Kind regards Steve @ Urban Male Clothing

Posted 7 months ago

“Absolutely shocking customer service don’t reply to emails or phone calls Still waiting for a refund on an exchange I sent back 3weeks ago Avoid this company”

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Posted 9 months ago

“Great piece of clothing better than the given description. Kept up to date with delivery”

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Posted 9 months ago

“Company doesn’t respond to emails or answers the phone. Trying to sort out a return but it’s proving difficult!”

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Posted 9 months ago

“Beautiful, brand new merchandise delivered quickly and in perfect condition; thanks!!!!”

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Posted 9 months ago

Thank you so much, Ivan, for your fantastic 5-star rating of URBAN MALE CLOTHING! We are thrilled to hear that you are extremely satisfied with your shopping experience. We take great pride in delivering beautiful, brand new merchandise promptly and ensuring that it arrives in impeccable condition. Your appreciation means a lot to us, and it motivates us to continue providing excellent service to all our valued customers. Once again, thank you for choosing URBAN MALE CLOTHING. We truly appreciate your support and hope to serve you even better in the future. Best Wishes Steve @ Urban Male Clothing

Posted 7 months ago

“Jacket was well worth it , but let down by delivery company! Paid for 24hour delivery and even know it was Easter it took 5 working days ( not including bank holidays)”

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Posted 9 months ago

“Very happy with purchase and dispatched very quickly will definitely use again”

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Posted 9 months ago

Thank you so much, Lee, for your fantastic 5-star rating of URBAN MALE CLOTHING! We sincerely appreciate your support and are thrilled to hear that you are very happy with your purchase. Our team works diligently to ensure fast dispatch, and we're glad it met your expectations. We look forward to serving you again in the future. Thank you for choosing URBAN MALE CLOTHING!

Posted 7 months ago

Dear Lee,Thank you so much for taking the time to leave a 5-star rating for URBAN MALE CLOTHING! We truly appreciate your kind words and support. We are delighted to hear that you are very happy with your purchase and that it was dispatched quickly. Customer satisfaction is one of our top priorities, and we aim to provide a seamless shopping experience. We look forward to serving you again in the future. Should you need any assistance or have any further feedback, please don't hesitate to reach out. Best Wishes Steve @ Urban Male Clothing

Posted 7 months ago

“Amazing value for money would highly recommend.”

Helpful Report

Posted 9 months ago

Dear Brandon, Thank you so much for taking the time to give URBAN MALE CLOTHING a 5-star rating. We truly appreciate your support and feedback! We're thrilled to hear that you found our products to be of amazing value for money. It means a lot to us that you would highly recommend us to others. Thank you again for choosing URBAN MALE CLOTHING, and we look forward to serving you again in the future. Best regards, Steve @ Urban Male Clothing

Posted 7 months ago

“Before I order I look at reviews. I'm getting 50/50. Anymore to help swing spend or not.”

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Posted 9 months ago

“Order #: 23327 Hallo I’m not recive yeat order witch I’m pay for only arived about week ago hade Hugo bat my tishert not arrived yeat is over 1,5 half week”

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Posted 9 months ago

“The clothing is great good price but my order took to long to come and I payed first class it took nearly 3 weeks and answer yor contact me emails and your phone thank you”

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Posted 9 months ago

“A promise of 3-5 day delivery took over 8 days after having to chase up an update regarding delivery. Item was then too small when it arrived and have to postage for returns. Not the best experience. Sorry.”

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Posted 10 months ago

“I received the item, but tried to contact them months a go about an exchange. I finally decided to send back the item but haven't been contacted about it and its now 8 days later. Tried calling and emailing but they don't seem interested.”

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Posted 10 months ago

“Great Polo Shirt, great price, quick delivery,can't fault.”

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Posted 10 months ago

“Great service delivered within a few days.”

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Posted 10 months ago

“Good product, swift delivery”

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Posted 10 months ago

“Great clothes at a great price with quick delivery . I’ll be shopping here again”

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Posted 10 months ago

URBAN MALE CLOTHING is rated 3.9 based on 291 reviews