URBAN MALE CLOTHING Reviews

Name: URBAN MALE CLOTHING
Address: 12a Quain Mansions, Queens Club Gardens, W14 9TW, United Kingdom, London
Rating: 3.87

3.9 Rating 287 Reviews

48 %

of reviewers recommend URBAN MALE CLOTHING

3.9

Based on 287 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

020 7381 0281

Location:

12a Quain Mansions, Queens Club Gardens, W14 9TW, United Kingdom
London
W14 9TW

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good ..”

Helpful Report

Posted 10 months ago

“Absolutely first class service from Urban Male Clothing. Easy to navigate website, item exactly as described and at a fantastic price! Arrived beautiful packaged the following day, couldn’t ask for better! Five stars all the way!”

Helpful Report

Posted 11 months ago

“I have been trying to get a refund from this company for 2 weeks. They have not responded to my emails, and have not answered the phone. They have have now blocked my number as well. This company is a disgrace, do not buy anything from them”

Helpful Report

Posted 11 months ago

“still waiting for my refund. Not answering emails or answering the phone. This company is a disgrace. Please avoid this company at all costs”

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Posted 11 months ago

“Sigo sin recibir mi pedido”

Helpful Report

Posted 1 year ago

“Returned £100 of jumpers after ordering two sizes in each as want sure… phoned numerous times now - no answer. Emailed numerous times - no answer. Next stop will be to visit as I cannot afford to lose this money. I have proof of postage. Absolutely terrible service I am very upset to say the least. Seems only good reviews get an answer - let’s see if it’s true for this review too.”

Helpful Report

Posted 1 year ago

“Perfect fit. Material stretchy and soft. Price - excellent! Will buy two more pairs. GASP is the best! Sent quickly by Urban Male Clothing - great company!”

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Posted 1 year ago

“Great products, great value for money, great service, what more can I say 🌟🌟🌟🌟🌟”

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Posted 1 year ago

“0 stars! Why are you only replying to reviews that have left 5 stars! Still waiting for a refund months after purchase! No emails back, will not answer the phone.”

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Posted 1 year ago

“Very good 👍”

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Posted 1 year ago

Thank you so much for the 5 star rating! We appreciate your support and are so glad that you are enjoying our Urban Male Clothing! It is always very encouraging to receive positive feedback. Thank you! Steve @ Urban Male Clothing

Posted 1 year ago

“Great communication and delivery.”

Helpful Report

Posted 1 year ago

Thank you for your 5 star rating of URBAN MALE CLOTHING! We are glad to hear that you enjoyed the great communication and delivery. We strive to ensure a positive experience for all our customers and your kind words mean a lot to us. Steve @ Urban Male Clothing

Posted 1 year ago

“We received an order and one of the items was not suitable. This was returned with the returns label on the 16th October. We have left two voicemails, 2 contact emails via the website and one email direct. No one has responded to any of these. I don't like leaving bad reviews but I am now £34.50 out of pocket. It seems the service is good when delivering items but non existent when returning.”

Helpful Report

Posted 1 year ago

“Arrived so quick and accurate amazing”

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Posted 1 year ago

Cheers Michael, for your 5 star rating of URBAN MALE CLOTHING! We are glad to hear that the delivery was quick and accurate. We appreciate your kind words and are delighted that you enjoyed your purchase! Steve @ Urban Male Clothing

Posted 1 year ago

“Order 21987 never arrived. I contacted them just to be told it had been delivered to my local branch, when I went there they said it had never arrived. I complained twice more and never got a response. Wouldn’t recommend, still don’t have my order and have wasted ages chasing it up and driving to my local branch.”

Helpful Report

Posted 1 year ago

“Great range , quality & delivery options”

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Posted 1 year ago

Thank you, John, for the 5-star rating of URBAN MALE CLOTHING -- we really appreciate your positive review! We're so glad you appreciate our great range, quality, and delivery options. Thank you for choosing URBAN MALE CLOTHING! Steve

Posted 1 year ago

“All good thanks Nice polo shirt as described quick delivery”

Helpful Report

Posted 1 year ago

Thank you, Phil, for giving us a 5 star rating! We really appreciate it. We're so glad you liked the polo shirt and that it arrived quickly! All good thanks! Regards Steve @ Urban Male Clothing

Posted 1 year ago

“Received invoice with my delivery 24/08/23 with a note on saying 1 item out of stock, have emailed numerous times and called the number about being refunded for the item that was out of stock and not delivered. Order reference WEB21672.”

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Posted 1 year ago

“Two lovely t-shirts at a great price and next day delivery. Perfect.”

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Posted 1 year ago

Thank you so much for your five-star rating, Lee! We're delighted that you were satisfied with your purchase of two lovely t-shirts from URBAN MALE CLOTHING. We strive to provide great value for money and are glad that you appreciated our next day delivery too! Kind regards Steve @ Urban Male Clothing

Posted 1 year ago

Thank you so much, Lee, for your 5 star rating of URBAN MALE CLOTHING! We're so happy that you had a wonderful experience with us, from finding two lovely t-shirts at a great price to the next day delivery. Perfect indeed! Thank you so much for your support. Best regards Steve

Posted 1 year ago

“Excellent value for money.”

Helpful Report

Posted 1 year ago

Thank you for your 5 star rating of URBAN MALE CLOTHING. We are delighted to hear you were pleased with the quality and value for money of our products. It is always rewarding to receive such positive feedback! Regards Steve

Posted 1 year ago

“Bought as a present for a special birthday. Recipient hasn't received yet. However can't fault the customer service & prompt delivery after order placed. Thank you.”

Helpful Report

Posted 1 year ago

Thank you Lesley, we really appreciate your 5 star rating for URBAN MALE CLOTHING! We're also happy to hear that the customer service and prompt delivery were up to your standards when you placed your order for an upcoming special birthday. We thank you for your feedback and trust that the birthday recipient will be as pleased as you were! Regards Steve

Posted 1 year ago

URBAN MALE CLOTHING is rated 3.9 based on 287 reviews