Urban Cooling Reviews

Name: Urban Cooling
Address: 55, Second Avenue, Chatham, Kent
Rating: 4.71

4.7 Rating 214 Reviews

93 %

of reviewers recommend Urban Cooling

Company Reviews

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About Urban Cooling:

At Urban Cooling, we have been installing all types of air conditioning solutions into residential, commercial, retail and leisure premises for over 20 years.

We specialise in providing air conditioning to buildings which otherwise cannot have it. With our solutions, buildings such as apartments and listed buildings can have the same standard of air conditioning as conventional systems provide, without the need for an external unit.

Operating within the M25, we undertake installations across all London postcodes.

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Urban Cooling 5 star review on 15th January 2025

Colin

Urban Cooling 5 star review on 29th May 2024

Craig

Urban Cooling 5 star review on 15th July 2023

Tim C

Anonymous

Anonymous // 01/01/2019

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“We've been using Urban Cooling for a few years now, they are very easy to deal with and always respond quickly to emails. The engineers work quickly and efficiently to limit disruption to our business during the annual servicing. Highly recommended.”

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Posted 8 months ago

“We had heating/cooing a/c fitted in May 2023. From the original site visit to assess our needs, the company quote and the fabulous installation team, the service from Urban Cooling has been exceptional. The team are rapid in response to any questions and we would highly recommend Urban Cooling for any domestic a/c requirements. First class.”

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Posted 8 months ago

“Great product and professional service”

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Posted 8 months ago

“Very fast and professional installation service. Quotation detail provided matched the end product installed.”

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Posted 8 months ago

“Service from start to finish has been great. Install was easy and rectified a slight issue very promptly. Very pleased with the unit which I imagine will be becoming more and more important as time goes on!”

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Posted 8 months ago

“Fantastic system, working great and look very stylish. Highly recommended!”

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Posted 8 months ago

“Urban Cooling team is very professional, highly prompt, and customer friendly.”

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Posted 8 months ago

“Great product that works a treat in the summer months. Wish i did it sooner”

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Posted 10 months ago

“I'm happy to let you know that I'm extremely satisfied with the air conditioning system you have installed for me. It has been working great and has made my home much more comfortable. I have no complaints about the service I received from Urban Cooling and will definitely be recommending your services to others. I'd be happy to rate my experience with Urban Cooling 5 stars. Thank you for the great service! Best regards, Attila”

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Posted 10 months ago

“Very good service especially from Erin Ricketts who is so helpful.”

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Posted 1 year ago

“Great system, cooling effective but could be quieter”

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Posted 1 year ago

“From our first contact with Urban Cooling to the subsequent install and follow up for a minor snagging issue, everything went very smoothly. All the guys involved were efficient, tidy and friendly and made what could have been a stressful experience a not unpleasant one! Especially happy with the look of my units which work quietly and efficiently. All in all very happy with Urban Cooling who came as a recommendation.”

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Posted 1 year ago

“This is a very good company. The only thing is I had to get a few more pipes and new filters installed to make the units quieter…. There were too many gurgling sounds which are not ideal when trying to sleep! The team fixed all of that which was great but I’d expect the units to be inspected for this sort of thing before installing the systems”

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Posted 1 year ago

“Great product and stress-free installation.”

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Posted 1 year ago

“First Class service!!!! Highly recommend”

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Posted 1 year ago

“Very professional and excellent value. Highly recommended.”

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Posted 1 year ago

“Achieved a difficult install error fuss Great solution where an outside wall cavity be used”

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Posted 1 year ago

“Really impressed with the service from Urban Cooling - the airconditioning system installed 2 years ago (4 A/C units + 1 condenser) has transformed my flat during the summer months and the team have been quick to answer questions and deal with any issues as they have arisen.”

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Posted 1 year ago

“Fast installation and pro-active service. Friendly staff and no issues with the product so far.”

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Posted 1 year ago

“Excellent experience with Urban Cooling, the price was right, installation was professional and on time. The AC system is great and the after-sales service has been brilliant - I could not recommend them highly enough!”

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Posted 1 year ago

Urban Cooling is rated 4.7 based on 214 reviews