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Urban Apothecary London Reviews

4.4 Rating 222 Reviews
83 %
of reviewers recommend Urban Apothecary London
4.4
Based on 222 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Urban Apothecary London Reviews
Urban Apothecary London 5 star review on 30th November 2023
David Foley
Urban Apothecary London 5 star review on 31st October 2023
Reginald Nicks
Urban Apothecary London 5 star review on 31st October 2023
Reginald Nicks
Urban Apothecary London 5 star review on 15th August 2023
Anonymous
Urban Apothecary London 5 star review on 30th May 2023
Olena Lagodiuk
Urban Apothecary London 5 star review on 23rd May 2023
Adrian Cruz
Urban Apothecary London 5 star review on 2nd May 2023
Christopher Gillies
9
Anonymous
Anonymous  // 01/01/2019
I always prefer to try and buy British products. When Urban Apothecary London appeared in my Instagram feed, I knew I had to give it a try. I wasn't disappointed with the Smoked Leather room spray; it's right up my street! There's also a hand wash available, which will be my next purchase.
Helpful Report
Posted 3 weeks ago
A great range of beautiful scents and I appreciate being able to purchase refills for diffusers to reduce waste too
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Posted 1 month ago
We stayed at a hotel in Cambridge and they had the products in their room. I rather liked them so ordered my own for our bathroom at home. Nice packaging, smells nice and reasonably priced.
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Posted 1 month ago
Purchased this lovely luxury hand soap. Extremely pleased with this and goes very well with the room diffuser in the same fragrance.
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Posted 2 months ago
The products transport me to another dimension, filled with life, peace, mystery, beauty, magic.
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Posted 2 months ago
Excellent
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Posted 3 months ago
Very well gift box packaged and high quality products.
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Posted 3 months ago
I liked this product
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Posted 3 months ago
I love it when my flat smells of Oud Geranium, and I love it even more when there is 20% off!
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Posted 3 months ago
Loveliest of all diffuser smells I have tried. Good delivery times too.
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Posted 4 months ago
I have recently made a fragrance purchase (not my first) there was an issue with the delivery, which was dealt with straight away! No fuss! That’s why I’m leaving a 5 star review….. by the way their fragrances are 5 star too!
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Posted 4 months ago
Thank you Kevin, We were pleased to resolve the delivery issue for you...enjoy your fragrance purchase! Kind regards, Anna
Posted 4 months ago
I was introduced to Urban Apothecary London by a friend, she has the Fig diffuser and as soon as I got home I ordered one for myself, I just bought a refill for it and it arrived the next day, it's a tenner cheaper if you don't need the bottle again, and the reflll does come with fresh wooden things, whatever they're called, the scent is lovely and fresh and figgy and clean and doesn't smell claggy or artificial, just lovely and highly recommend it :)
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Posted 4 months ago
Purchased the new Christmas diffuser . Had a sniff when it arrived although we won’t be using it until nearer Christmas. Loved it . If the quality is as excellent as the smoked leather and oriental noir , we will be very pleased !!!!! Best diffusers by far . Last at least 6 months (turn every week !) . House smells great , they don’t give us headaches & they are pet friendly
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Posted 5 months ago
Beautiful products, delivered on time and packed well
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Posted 5 months ago
Made a Much appreciated birthday gift for a friend who's bathroom always smells gorgeous with Urban Apothecary products.
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Posted 5 months ago
Quick shipping.
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Posted 5 months ago
Very good quality, reasonable prices
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Posted 5 months ago
What not to love! Luxury packaging, beautiful scents & excellent service 👍
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Posted 5 months ago
I absolutely love the smell and they last so long
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Posted 6 months ago
Excellent products. Great fragrances. Packaged well and look wonderful in any home. Speedy delivery and well packaged
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Posted 6 months ago
Urban Apothecary London is rated 4.4 based on 222 reviews