Urban Apothecary London Reviews

Name: Urban Apothecary London
Address: Grosvenor House Uppingham Road, Leicestershire
Rating: 4.40

4.4 Rating 222 Reviews

83 %

of reviewers recommend Urban Apothecary London

4.4

Based on 222 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Urban Apothecary London 5 star review on 30th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Products are lovely I love the simple packaging Incredibly fast service Will definitely be ordering more! Let's see how well they last!”

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Posted 1 year ago

“Great quality of products! I absolutely love the body creams and the perfume! This is my second time buying this products and no regrets at all! Highly recommended!”

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Posted 1 year ago

Thank you so much for your wonderful 5 star rating, Adrian! We're so glad to hear that you love our body creams and perfumes. Enjoy! and we look forward to fulfilling an order for you again soon. Kind regards, Sophie

Posted 1 year ago

“Beautiful product. The scent is amazing and the liquid is very high quality. Will definitely purchase again.”

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Posted 1 year ago

“My third refill of this, love this smell”

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Posted 1 year ago

“The fig candle has a wonderful aroma. Lasts well and burns evenly. Fast delivery.”

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Posted 1 year ago

“What's not to love about Urban Apothecary, a bespoke fragrance collection that includes my personal favourite Oudh Geranium that's so good in the wash, hand gel and candle. My products always arrive quickly, smartly packaged and with complimentary samples which means I can try new fragrances. I love that they have such a personal touch, from the founder creating the scents to the hand-poured candles, made in England. It's luxury through and through, and you get so much more in comparison to the other luxury brands out there.”

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Posted 1 year ago

“I bought the miniature set, great way of smelling them on your skin without taking a gamble that you will like a particular scent. I highly recommend it, as when I was reading the descriptions I thought Oud Geranium will definitely be my favourite, in reality it's probably my least favourite. Coconut grove which I didn't hold out much hope for, is easily my favourite. Quickly followed by fig tree, so having the testers has allowed me to narrow bit down by trying them on my skin.”

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Posted 1 year ago

“Excellent website, exceptional customer journey and fabulous products.”

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Posted 1 year ago

“Great products- super pleased. My bathroom smells divine”

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Posted 1 year ago

“completely amazing customer service, very personal and caring”

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Posted 2 years ago

Thank you Jo for your lovely review.

Posted 2 years ago

“Lovely fragrance. Great find!”

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Posted 2 years ago

“Excellent service, candle smell a bit disappointing not very strong”

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Posted 2 years ago

“I bought several tea lights to try them out and the scent is not that strong except for the Tuberose one but I bought a larger Oudh Geranium and it smells lovely.”

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Posted 2 years ago

“Good service, gorgeous scents”

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Posted 2 years ago

“Very nice products”

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Posted 2 years ago

“Wanted a diffuser for my new lodge , and coconut grove seemed perfect ! And it is , smells warm,soft but fresh . Very zesty with lime, and warming coconut , not sickly just gorgeous !!”

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Posted 2 years ago

“5 stars for the reed diffusers are fantastic, they are long lasting and the fragrance of both Bay Berry and the Oudh Geranium are beautiful and sophisticated.”

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Posted 2 years ago

Hi Joanne, Thank you so much for your kind words about our reed diffusers. We are so pleased that you have been a return customer and enjoyed both the Bay Berry and Oudh Geranium fragrances. We truly appreciate your five-star rating of Urban Apothecary London diffusers! Kind regards, Sophie

Posted 2 years ago

“Helped me out when I gave the wrong delivery address!”

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Posted 2 years ago

“Really lovely product that I purchased, and fast delivery. Very pleased.”

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Posted 2 years ago

“Great product.”

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Posted 2 years ago

Urban Apothecary London is rated 4.4 based on 222 reviews