Urban Apothecary London Reviews

Name: Urban Apothecary London
Address: Grosvenor House Uppingham Road, Leicestershire
Rating: 4.42

4.4 Rating 215 Reviews

84 %

of reviewers recommend Urban Apothecary London

4.4

Based on 215 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Urban Apothecary London 5 star review on 30th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items safely received, thank you. Well packed so no damage.”

Helpful Report

Posted 3 months ago

“Fast, kind and sufficient. Thank you very much.”

Helpful Report

Posted 3 months ago

“Urban Apothecary - had a good variety of defussers - a little bit dearer than some others on the market but well worth it. The scent was lovely for both male and female. I bought mine as a gift for a male who has been raving about the aroma ever since.”

Helpful Report

Posted 4 months ago

“Loved coconut Grove smells so lovely ..”

Helpful Report

Posted 4 months ago

“I have purchased hundred of diffusers over the years from Jo Malone, Neom to Rituals. The one I repeatedly return to again and again is the Oud Geranium- smells amazing. Always complimented on this when I have visitors.”

Helpful Report

Posted 4 months ago

Thank you for taking the time to leave us a 5* review for our Oudh Geranium Luxury Diffuser...We're so pleased you enjoy the scent as much as we do.

Posted 4 months ago

“Très efficace et très rapide. Félicitations ça noys change de la France ....”

Helpful Report

Posted 4 months ago

Thank you for taking the time to leave us a 5* review.

Posted 4 months ago

“Superb candles, sturdy packaging & good quality customer care”

Helpful Report

Posted 5 months ago

Thank you for taking the time to leave us a 5* review.

Posted 4 months ago

“Unimpressed. The smell is amazing, but the quality of touch doesn’t match. I think Aesop is the better option, I know they are trying to compete on price, but disappointed”

Helpful Report

Posted 5 months ago

We are happy to hear that you love the smell of your Urban Apothecary hand and body wash. Thank you for sharing your feedback regarding the texture. Our aim is always to provide a sensorial experience. For the washes, we combine an evocative scent with softly lathering cleansing bubbles; coconut oil extracts are also included in the formula to help smooth and moisturise the skin.

Posted 5 months ago

“Far too drying as shower gel. I don’t even have sensitive skin and both scents left me terribly dry. The scents are very strong but not overwhelming. A real shame I couldn’t use them more than once.”

Helpful Report

Posted 5 months ago

Thank you for taking the time to review our product. Should you wish to discuss your review further with our team. Please contact customerservice@urbanapothecarylondon.com where we'd be happy to assist you.

Posted 5 months ago

“The perfume of my Oud Geranium diffuser permeates my house, the smell is gorgeous. Highly recommend”

Helpful Report

Posted 5 months ago

Hi Kathy, Thank you for taking the time to review our product and for the 5 star review. We look forward to fulfilling an order again for you very soon. Kind regards, Kate

Posted 5 months ago

“Can’t rate the product highly enough, bought Oudh & geranium diffuser and just purchased refill. Original lasted for months and had lots of complimentary comments. It makes your room smell like a high end hotel room and looks great too. Worth every penny.”

Helpful Report

Posted 5 months ago

Hi Claire, Thank you for taking the time to review our product and for the 5 star review...it's a firm favourite here too! We look forward to fulfilling an order again for you very soon. Kind regards, Kate

Posted 5 months ago

“Absolutely love the smell of our geranium. Have purchased the hand and body wash and will never return to my old soap. Love, love love.”

Helpful Report

Posted 5 months ago

Hi Evonne, Thank you for taking the time to review our product and for the 5 star review. We look forward to fulfilling an order again for you very soon. Kind regards, Kate

Posted 5 months ago

“Really lovely body lotion 😍”

Helpful Report

Posted 6 months ago

“Lovely products and swift well-packed delivery. Very happy.”

Helpful Report

Posted 6 months ago

“I am rather disappointed and regretted in getting 2 refills. The scent is missing unlike my first usage.”

Helpful Report

Posted 6 months ago

“Beautiful scent lasts for ages too! Great product”

Helpful Report

Posted 6 months ago

“Lovely fragrances and small problem on delivery sorted quickly. Will reorder”

Helpful Report

Posted 6 months ago

“Smells amazing, lathers up lovely! Tad expensive”

Helpful Report

Posted 7 months ago

“I absolutely love these unique scents particularly the fig and green lavender. I’m very much looking forward to sampling the other products particularly the velvet peony and the Oudh geranium.”

Helpful Report

Posted 7 months ago

“The oriental noir candle is amazing; smells as good as a perfume”

Helpful Report

Posted 7 months ago

Urban Apothecary London is rated 4.4 based on 215 reviews