Urban Apothecary London Reviews

Name: Urban Apothecary London
Address: Grosvenor House Uppingham Road, Leicestershire
Rating: 4.44

4.4 Rating 207 Reviews

85 %

of reviewers recommend Urban Apothecary London

4.4

Based on 207 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Urban Apothecary London 5 star review on 30th November 2023

Anonymous

Anonymous // 01/01/2019

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“Far too drying as shower gel. I don’t even have sensitive skin and both scents left me terribly dry. The scents are very strong but not overwhelming. A real shame I couldn’t use them more than once.”

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Posted 3 months ago

Thank you for taking the time to review our product. Should you wish to discuss your review further with our team. Please contact customerservice@urbanapothecarylondon.com where we'd be happy to assist you.

Posted 3 months ago

“The perfume of my Oud Geranium diffuser permeates my house, the smell is gorgeous. Highly recommend”

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Posted 3 months ago

Hi Kathy, Thank you for taking the time to review our product and for the 5 star review. We look forward to fulfilling an order again for you very soon. Kind regards, Kate

Posted 3 months ago

“Can’t rate the product highly enough, bought Oudh & geranium diffuser and just purchased refill. Original lasted for months and had lots of complimentary comments. It makes your room smell like a high end hotel room and looks great too. Worth every penny.”

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Posted 3 months ago

Hi Claire, Thank you for taking the time to review our product and for the 5 star review...it's a firm favourite here too! We look forward to fulfilling an order again for you very soon. Kind regards, Kate

Posted 3 months ago

“Absolutely love the smell of our geranium. Have purchased the hand and body wash and will never return to my old soap. Love, love love.”

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Posted 3 months ago

Hi Evonne, Thank you for taking the time to review our product and for the 5 star review. We look forward to fulfilling an order again for you very soon. Kind regards, Kate

Posted 3 months ago

“Really lovely body lotion 😍”

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Posted 4 months ago

“Lovely products and swift well-packed delivery. Very happy.”

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Posted 4 months ago

“I am rather disappointed and regretted in getting 2 refills. The scent is missing unlike my first usage.”

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Posted 4 months ago

“Beautiful scent lasts for ages too! Great product”

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Posted 4 months ago

“Lovely fragrances and small problem on delivery sorted quickly. Will reorder”

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Posted 4 months ago

“Smells amazing, lathers up lovely! Tad expensive”

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Posted 5 months ago

“I absolutely love these unique scents particularly the fig and green lavender. I’m very much looking forward to sampling the other products particularly the velvet peony and the Oudh geranium.”

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Posted 5 months ago

“The oriental noir candle is amazing; smells as good as a perfume”

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Posted 5 months ago

“I cannot receive the item as I was instructed by customs Dear Customer please contact with the shipper , We need the following information for customs clearance 1 what kind of perfume is it (you wrote that it is for home - is it an air freshener? _ 2 what is their capacity 3 whether they contain alcohol the sender should send you a product safety data sheet with information about the composition of this product Can you please help me out with this safety datasheet”

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Posted 5 months ago

Hi Pavel, Thank you for your message on reviews. We will contact DHL on your behalf and advise back on your email address shortly. Kind regards, Anna

Posted 5 months ago

“Beautiful scent & candle. Shame it’s not bigger”

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Posted 5 months ago

“Love their products and branding, great for making an impression!”

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Posted 6 months ago

“Beautifully scented gifts for all occasions to make the aroma in the house amazing. All items arrived well packaged and in perfect time. Will definitely buy again.”

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Posted 7 months ago

“The scent is lovely and lasts a long time, the first one was a present, but I’ve now swapped from my normal brand”

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Posted 7 months ago

“Lovely products and very helpful customer service, thank you.”

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Posted 7 months ago

“The Urban Apothecary room diffusers are unique and will fill your room with a most sensuous perfume. They are a little costly, but in my view worth every penny.”

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Posted 7 months ago

“I am not one to write reviews but thought I just in this context. I ordered 3 candles a few weeks back. I was very impressed with the way it was delivered and it looked very professional. I have only burnt the ‘smoked leather’ candle so far so, again, can only speak about this. The scent isn’t strong whatsoever. I am not sure if this is meant to be the case but I would expect to smell the candle when walking into a room after being lit for a while. Hope this review has been helpful. Cheers.”

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Posted 7 months ago

Urban Apothecary London is rated 4.4 based on 207 reviews