Urban Apothecary London Reviews

Name: Urban Apothecary London
Address: Grosvenor House Uppingham Road, Leicestershire
Rating: 4.40

4.4 Rating 222 Reviews

83 %

of reviewers recommend Urban Apothecary London

4.4

Based on 222 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Urban Apothecary London 5 star review on 30th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love all the products I have bought thus far. Usually the Coconut Grove , diffusers & candles as that is the name of our road in Barbados… so makes it extra special. A really beautiful scent & really does remind me of the tropics. As always prompt delivery, well packaged & nothing is too much trouble for this unique & wonderful independent company. I have recommended to family & friends as one of your products is always on my birthday/ Christmas wish list. Thank you.”

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Posted 1 year ago

Thank you for taking the time to write us such a lovely review. The Coconut Grove scent is very special and we're pleased you enjoy it as much as we do. We will look forward to fulfilling orders for you in the future. Kind regards, Sophie

Posted 1 year ago

“Great scents, good customer service, reasonable prices. Arrived quickly and well packaged”

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Posted 1 year ago

“They smell fantastic. Arrived quickly. Lovely packaging. Product lasts for ages. Top quality.”

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Posted 1 year ago

“Excellent products. Very different scents compared to the normal florals that you can buy. I buy these products for my son to use in his flat and they are exceptional”

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Posted 1 year ago

“Lovely company and very helpful. Purchased two candle lids and they are exactly what I wanted. Thank you 😊”

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Posted 1 year ago

“Absolutely love the beautiful scents made by Urban Apothecary! I have tried both the perfumes and body wash. They are truly glamourous and the delivery was fast.”

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Posted 1 year ago

“Absolutely love the tuberose candle. I'm thinking of ordering tealights in other scents to work out for real favourites. I had smelled the tuberose at a friends and knew I loved it, but know there are others to experience.”

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Posted 1 year ago

“The mystery boxes are amazing value... this is my second one and I will definitely buy again !”

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Posted 1 year ago

“Fabulous handwash and reed diffuser. Super fast delivery. What's not to like? I will definitely be buying more products from Urban Apothecary.”

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Posted 1 year ago

“Absolutely love these candles. They last ages and the smell is gorgeous”

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Posted 1 year ago

“I received a travel size bottle of our geranium hand wash/body wash in an advent calendar, loved it so much had to order the full size. Smells amazing. Please allow samples of your products in advent calendars in the future it’s a great way to try new brands and products. I didn’t know about your company before this.”

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Posted 1 year ago

“A wonderful product, Black Viper room diffuser. Such an intoxicating perfume. Expensive but good. This is my second one. Delivery was top class and fast.”

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Posted 1 year ago

“Brill service as usual”

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Posted 1 year ago

“I have their diffusers all over my house and they smell wonderful. Wonderful service and great products.”

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Posted 1 year ago

“Love this product. The smell is amazing, and very long lasting”

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Posted 1 year ago

“Ordered for the first time, the entire Oriental Nior range including candle, room defuser, soap bar, bodywash & lotion. The packaging is lovely and it smells beautiful. Delivery stated 4 working days and arrived the next day, so extremely impressed.”

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Posted 1 year ago

Thank you so much Claire for the 5-star review rating! We hope you enjoy the products and look forward to fulfilling another order for you again soon.

Posted 1 year ago

“My order arrived promptly the next day, with no issues. Communication via email was effective and I’m incredibly pleased with the product I received. Zero damage to the packaging and I love the product (Coconut Grove perfume). The only slightly negative feedback I have is… I wish the amazing scent was more long lasting on the skin.”

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Posted 1 year ago

Thank you Jessica, for your amazing 5 star rating of Urban Apothecary London! We're so glad to hear that your order arrived promptly, that communication via email was effective and that you love the scent of Coconut Grove perfume. We will be sure to feedback your comments regarding longevity of scent to our development team.

Posted 1 year ago

“Quality products at reasonable prices. Had issue with delivery which they rectified immediately so very happy with their customer service. Will be ordering again soon 👍”

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Posted 1 year ago

Thank you Martin, we look forward to fulfilling another order for you again in the future.

Posted 1 year ago

“Fig tree candle as a gift a year ago and fragrance fills the whole room absolutely love it just bought another!”

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Posted 1 year ago

Thank you so much for the generous 5 star rating, Bobby! We really appreciate your support. We are thrilled to hear that you loved the Fig Tree candle that you received from us last year and that you have now purchased another - thank you for being a returning customer!

Posted 1 year ago

“Fast delivery, pleasant samples”

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Posted 1 year ago

Urban Apothecary London is rated 4.4 based on 222 reviews