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Urban Apothecary London Reviews

4.4 Rating 207 Reviews
85 %
of reviewers recommend Urban Apothecary London
Company Reviews Product Reviews
634
 Metrics
4.4
Based on 207 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Urban Apothecary London Reviews
Urban Apothecary London 5 star review on 30th November 2023
David Foley
Urban Apothecary London 5 star review on 31st October 2023
Reginald Nicks
Urban Apothecary London 5 star review on 31st October 2023
Reginald Nicks
Urban Apothecary London 5 star review on 15th August 2023
Anonymous
Urban Apothecary London 5 star review on 30th May 2023
Olena Lagodiuk
Urban Apothecary London 5 star review on 23rd May 2023
Adrian Cruz
Urban Apothecary London 5 star review on 2nd May 2023
Christopher Gillies
9
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mark Copsey
Verified Buyer
“Great website, great delivery service and fantastic products! First time buyer but there will be lots more.. love the overall style and smell of what I bought”
Helpful Report
Posted 2 years ago
María Barrientos
Verified Buyer
“No strong enough.”
Helpful Report
Posted 2 years ago
Thank you for taking the time to review our product. Should you wish to discuss your review further with our team. Please contact customerservice@urbanapothecarylondon.com where we'd be happy to assist you.
Posted 2 years ago
Susan O'Brien
Verified Buyer
“I bought two candles: Vine Tomato and Phoenix Rising. Vine Tomato smells nothing like tomatoes on the vine, however, it smells fresh and soothing. I like it very much. Foolishly I bought Phoenix Rising due to some of the other purchasers' reviews, which wasn't a good idea. For me, its smell reminds me of cheaper mens' aftershave, like Brut 33, Old Spice and Lynx. I wasn't keen on it, I'm afraid.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Loved my purchases. Fragrance is really long lasting. Will be buying again.”
Helpful Report
Posted 2 years ago
Kathy Erasmus
Verified Buyer
“I bought Tuberose some months ago and was impressed by the beautiful lingering fragrance. I had tried various diffusers over the years but this was by far the best . I bought Tuberose and Velvet Peony to put on all 4 floors of my house Perfect”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Simply love this beautiful independent company, The candles burn well & the diffusers last along time. Bought Coconut Grove scent , as that is our address in Barbados! Spot on & can’t wait try other ones. Viper & Oud.”
Urban Apothecary London 5 star review on 6th April 2022 Urban Apothecary London 5 star review on 6th April 2022 Urban Apothecary London 5 star review on 6th April 2022
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“I buy the candles and reed diffusers and they are both excellent. The fragrance is well balanced and just the right intensity. The reed diffusers last much longer than other comparably priced products. Highly recommend.”
Helpful Report
Posted 2 years ago
Ann-Marie Ord
Verified Buyer
“Wonderful product and excellent service”
Helpful Report
Posted 2 years ago
Helen Smith-Vicary
Verified Buyer
“Beautiful quality scents couldn't be happier with them”
Helpful Report
Posted 2 years ago
Mrs Frannie Launder
Verified Buyer
“The most gorgeous smelling candle, the Vine Tomato. Ordered two after I smelt one in a friends house. Will definitely be ordering more”
Helpful Report
Posted 2 years ago
Frachel Hopkins
Verified Buyer
“fab packaging and beautiful smells..... very creative smells too!”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“One scent good, one scent bad. The 'Green Lavender' is lovely, the 'Petrichor' is horrible”
Helpful Report
Posted 2 years ago
Thank you for taking the time to review our product. Should you wish to discuss your review further with our team. Please contact customerservice@urbanapothecarylondon.com where we'd be happy to assist you.
Posted 2 years ago
Carol Hughes
Verified Buyer
“I chose the Oudh fragrance tea lights the smell is delightful but unfortunately the wicks are too short so can go out and need relighting which is disappointing. Also the plastic case can get very hot. Expensive too.”
Helpful Report
Posted 2 years ago
Thank you for taking the time to review our product. Should you wish to discuss your review further with our team. Please contact customerservice@urbanapothecarylondon.com where we'd be happy to assist you.
Posted 2 years ago
Thank you for taking the time to review our product. Should you wish to discuss your review further with our team. Please contact customerservice@urbanapothecarylondon.com where we'd be happy to assist you.
Posted 2 years ago
Anonymous
Verified Buyer
“The hand gels are fantastic - fast drying and leave a gentle, sophisticated fragrance”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Very good service.”
Helpful Report
Posted 2 years ago
Bianc Nozombane
Verified Buyer
“Love the candle melts into oil so if you dare dip your finger and treat your hands And rough areas”
Helpful Report
Posted 2 years ago
Aveen Best
Verified Buyer
“Very efficient company ,wonderful candles ,and most helpful staff Aveen Best”
Helpful Report
Posted 2 years ago
Giavanni Citronni
Verified Buyer
“love this stuff, smells amazing.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Great brand - love the diffuser I purchased.”
Helpful Report
Posted 2 years ago
Robert Mcalla
Verified Buyer
“Quality Fragrance making the room smell truly delightful”
Helpful Report
Posted 2 years ago
Urban Apothecary London is rated 4.4 based on 207 reviews
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