Name: Urban Apothecary London
Address: Grosvenor House Uppingham Road, Leicestershire
Rating: 4.42

“You are fortunate to have among your suite of fragrances the best one on planet Earth. So as long as you continue to make 'Smoked Leather' I'll continue to be your customer.”

Helpful Report

Posted 2 years ago

“Good product. Excellent service”

Helpful Report

Posted 2 years ago

“Really love scented goods, the oid and geranium is delicious”

Helpful Report

Posted 2 years ago

“Love it so much I’m about to order more of Lagoon”

Helpful Report

Posted 2 years ago

“Lovely product - coconut grove hand and body wash - terrible packaging - polystyrene NURDLES. Can’t stomach the environmental damage.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to write a review. We're happy to let you know that we only use 100% biodegradable eco-chips which provide a good source of protection to products in transit whilst still being good for the environment. We're thrilled you're happy with the product itself and perhaps now you know about our eco-chips you'd like to revise your review based on this information, we'd be happy to send through a link for you to do so. Kind regards, Sophie

Posted 2 years ago

“Very disappointed with products ordered . Fragrances very very mild . Similar products from Aldi ( room diffusers and candles) at less than £6.00 per product are better value for money”

Helpful Report

Posted 2 years ago

Thank you for taking the time to review our product. Should you wish to discuss your review further with our team. Please contact customerservice@urbanapothecarylondon.com where we'd be happy to assist you.

Posted 2 years ago

“I LOVE these products. I bought some candles for myself and some soaps for my Dad. I did include the free gift card - sadly a lot of the black ink transferred from the card to the white packaging, making the boxes look scuffed.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to review our product. Should you wish to discuss your review further with our team. Please contact customerservice@urbanapothecarylondon.com where we'd be happy to assist you.

Posted 2 years ago

Thank you for taking the time to review our product. Should you wish to discuss your review further with our team. Please contact customerservice@urbanapothecarylondon.com where we'd be happy to assist you.

Posted 2 years ago

“I was given the Fig Tree hand gel as a Christmas present and love it so much I just had to replace it for when it finishes. The delivery was exceptionally quick and I was kept well informed throughout regarding the delivery. Great Company and I will definately be back for more supplies in the future. Thanku.”

Helpful Report

Posted 2 years ago

“Great website, great delivery service and fantastic products! First time buyer but there will be lots more.. love the overall style and smell of what I bought”

Helpful Report

Posted 2 years ago

“No strong enough.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to review our product. Should you wish to discuss your review further with our team. Please contact customerservice@urbanapothecarylondon.com where we'd be happy to assist you.

Posted 2 years ago

“I bought two candles: Vine Tomato and Phoenix Rising. Vine Tomato smells nothing like tomatoes on the vine, however, it smells fresh and soothing. I like it very much. Foolishly I bought Phoenix Rising due to some of the other purchasers' reviews, which wasn't a good idea. For me, its smell reminds me of cheaper mens' aftershave, like Brut 33, Old Spice and Lynx. I wasn't keen on it, I'm afraid.”

Helpful Report

Posted 2 years ago

“Loved my purchases. Fragrance is really long lasting. Will be buying again.”

Helpful Report

Posted 2 years ago

“I bought Tuberose some months ago and was impressed by the beautiful lingering fragrance. I had tried various diffusers over the years but this was by far the best . I bought Tuberose and Velvet Peony to put on all 4 floors of my house Perfect”

Helpful Report

Posted 2 years ago

“Simply love this beautiful independent company, The candles burn well & the diffusers last along time. Bought Coconut Grove scent , as that is our address in Barbados! Spot on & can’t wait try other ones. Viper & Oud.”

Urban Apothecary London 5 star review on 6th April 2022

Helpful Report

Posted 2 years ago

“I buy the candles and reed diffusers and they are both excellent. The fragrance is well balanced and just the right intensity. The reed diffusers last much longer than other comparably priced products. Highly recommend.”

Helpful Report

Posted 2 years ago

“Wonderful product and excellent service”

Helpful Report

Posted 2 years ago

“Beautiful quality scents couldn't be happier with them”

Helpful Report

Posted 2 years ago

“The most gorgeous smelling candle, the Vine Tomato. Ordered two after I smelt one in a friends house. Will definitely be ordering more”

Helpful Report

Posted 2 years ago

“fab packaging and beautiful smells..... very creative smells too!”

Helpful Report

Posted 2 years ago

“One scent good, one scent bad. The 'Green Lavender' is lovely, the 'Petrichor' is horrible”

Helpful Report

Posted 2 years ago

Thank you for taking the time to review our product. Should you wish to discuss your review further with our team. Please contact customerservice@urbanapothecarylondon.com where we'd be happy to assist you.

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Urban Apothecary London Reviews