Urban Apothecary London Reviews

Name: Urban Apothecary London
Address: Grosvenor House Uppingham Road, Leicestershire
Rating: 4.42

4.4 Rating 215 Reviews

84 %

of reviewers recommend Urban Apothecary London

4.4

Based on 215 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Urban Apothecary London 5 star review on 30th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I cannot receive the item as I was instructed by customs Dear Customer please contact with the shipper , We need the following information for customs clearance 1 what kind of perfume is it (you wrote that it is for home - is it an air freshener? _ 2 what is their capacity 3 whether they contain alcohol the sender should send you a product safety data sheet with information about the composition of this product Can you please help me out with this safety datasheet”

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Posted 7 months ago

Hi Pavel, Thank you for your message on reviews. We will contact DHL on your behalf and advise back on your email address shortly. Kind regards, Anna

Posted 7 months ago

“Beautiful scent & candle. Shame it’s not bigger”

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Posted 7 months ago

“Love their products and branding, great for making an impression!”

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Posted 8 months ago

“Beautifully scented gifts for all occasions to make the aroma in the house amazing. All items arrived well packaged and in perfect time. Will definitely buy again.”

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Posted 8 months ago

“The scent is lovely and lasts a long time, the first one was a present, but I’ve now swapped from my normal brand”

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Posted 9 months ago

“Lovely products and very helpful customer service, thank you.”

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Posted 9 months ago

“The Urban Apothecary room diffusers are unique and will fill your room with a most sensuous perfume. They are a little costly, but in my view worth every penny.”

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Posted 9 months ago

“I am not one to write reviews but thought I just in this context. I ordered 3 candles a few weeks back. I was very impressed with the way it was delivered and it looked very professional. I have only burnt the ‘smoked leather’ candle so far so, again, can only speak about this. The scent isn’t strong whatsoever. I am not sure if this is meant to be the case but I would expect to smell the candle when walking into a room after being lit for a while. Hope this review has been helpful. Cheers.”

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Posted 9 months ago

Thank you for taking the time to review our product. Should you wish to discuss your review further with our team. Please contact customerservice@urbanapothecarylondon.com where we'd be happy to assist you.

Posted 9 months ago

“The best home fragrances in my opinion. Great choice of perfumed candles, diffusers, room sprays etc. It’s my ‘go to’ for our home and for gifts for family and friends.”

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Posted 10 months ago

“This is a gorgeous scent. My experience with all the products has been good and I would highly recommend trying.”

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Posted 10 months ago

“Quick delivery, really happy with purchase, (Coconut Grove perfume), will use again and would happily recommend .”

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Posted 10 months ago

“Rose Voile fragrance is amazing. The scent in a diffuser is stunning, my house is fresh and beautiful. I highly recommend! The fragrance doesn't disappear unlike other cheaper brands. Worth every penny.”

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Posted 10 months ago

“Candle arrived quickly and looks pretty but no scent. Very poor. Will not buy from this company again.”

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Posted 10 months ago

“Expensive rather expensive smells ok prefer acqua di parma”

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Posted 11 months ago

“Was unable to find product in a shop anywhere in London - despite webpage giving store that stocked the candle wick cutter and snuffer, but delivery from Urban Apothecary was efficient and fast”

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Posted 11 months ago

“I got inspired by David Rose to look for a leather scented body lotion, and to my delight, I stumbled on the real like Rose Apothecary. The perfume and the body lotion smell great on the body. It starts off smelling like a strong deep antibiotic when it's still in the bottle, so I had my doubts, but as soon as I applied it on my arms and neck, it was perfect, and exactly what I was looking for. Needless to say, I'll be getting the sample kit to try all the other fragrances.”

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Posted 1 year ago

“First time buyer and I was pleasantly surprised by both fragrances for the room (tuberose petals and oudh geranium). I happily recommend Urban Apothecary.”

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Posted 1 year ago

“Heard from a friend about this company, so ordered two reed diffusers. Quick and easy delivery, and the smell really good so far, very happy.”

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Posted 1 year ago

“Excellent!!”

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Posted 1 year ago

“Rally nice products. Looking forward to using them.”

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Posted 1 year ago

Urban Apothecary London is rated 4.4 based on 215 reviews