Urban Apothecary London Reviews

Name: Urban Apothecary London
Address: Grosvenor House Uppingham Road, Leicestershire
Rating: 4.40

4.4 Rating 222 Reviews

83 %

of reviewers recommend Urban Apothecary London

4.4

Based on 222 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Urban Apothecary London 5 star review on 30th November 2023

Anonymous

Anonymous // 01/01/2019

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“I am rather disappointed and regretted in getting 2 refills. The scent is missing unlike my first usage.”

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Posted 8 months ago

Thank you for taking the time to review our product. Should you wish to discuss your review further with our team. Please contact customerservice@urbanapothecarylondon.com where we'd be happy to assist you.

Posted 8 months ago

“Beautiful scent lasts for ages too! Great product”

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Posted 9 months ago

“Lovely fragrances and small problem on delivery sorted quickly. Will reorder”

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Posted 9 months ago

“Smells amazing, lathers up lovely! Tad expensive”

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Posted 9 months ago

“I absolutely love these unique scents particularly the fig and green lavender. I’m very much looking forward to sampling the other products particularly the velvet peony and the Oudh geranium.”

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Posted 9 months ago

“The oriental noir candle is amazing; smells as good as a perfume”

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Posted 9 months ago

“I cannot receive the item as I was instructed by customs Dear Customer please contact with the shipper , We need the following information for customs clearance 1 what kind of perfume is it (you wrote that it is for home - is it an air freshener? _ 2 what is their capacity 3 whether they contain alcohol the sender should send you a product safety data sheet with information about the composition of this product Can you please help me out with this safety datasheet”

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Posted 9 months ago

Hi Pavel, Thank you for your message on reviews. We will contact DHL on your behalf and advise back on your email address shortly. Kind regards, Anna

Posted 9 months ago

“Beautiful scent & candle. Shame it’s not bigger”

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Posted 10 months ago

“Love their products and branding, great for making an impression!”

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Posted 11 months ago

“Beautifully scented gifts for all occasions to make the aroma in the house amazing. All items arrived well packaged and in perfect time. Will definitely buy again.”

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Posted 11 months ago

“The scent is lovely and lasts a long time, the first one was a present, but I’ve now swapped from my normal brand”

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Posted 11 months ago

“Lovely products and very helpful customer service, thank you.”

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Posted 11 months ago

“The Urban Apothecary room diffusers are unique and will fill your room with a most sensuous perfume. They are a little costly, but in my view worth every penny.”

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Posted 1 year ago

“I am not one to write reviews but thought I just in this context. I ordered 3 candles a few weeks back. I was very impressed with the way it was delivered and it looked very professional. I have only burnt the ‘smoked leather’ candle so far so, again, can only speak about this. The scent isn’t strong whatsoever. I am not sure if this is meant to be the case but I would expect to smell the candle when walking into a room after being lit for a while. Hope this review has been helpful. Cheers.”

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Posted 1 year ago

“The best home fragrances in my opinion. Great choice of perfumed candles, diffusers, room sprays etc. It’s my ‘go to’ for our home and for gifts for family and friends.”

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Posted 1 year ago

“This is a gorgeous scent. My experience with all the products has been good and I would highly recommend trying.”

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Posted 1 year ago

“Quick delivery, really happy with purchase, (Coconut Grove perfume), will use again and would happily recommend .”

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Posted 1 year ago

“Rose Voile fragrance is amazing. The scent in a diffuser is stunning, my house is fresh and beautiful. I highly recommend! The fragrance doesn't disappear unlike other cheaper brands. Worth every penny.”

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Posted 1 year ago

“Candle arrived quickly and looks pretty but no scent. Very poor. Will not buy from this company again.”

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Posted 1 year ago

“Expensive rather expensive smells ok prefer acqua di parma”

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Posted 1 year ago

Urban Apothecary London is rated 4.4 based on 222 reviews