Upson Downs Reviews

Name: Upson Downs
Address: Claro Court Business Centre Claro Road Harrogate North Yorkshire, Claro Court Business Centre Claro Road Harrogate North Yorkshire, North Yorkshire
Rating: 4.95

5.0 Rating 179 Reviews

100 %

of reviewers recommend Upson Downs

5.0

Based on 179 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01423 521654

Email:

info@upsondowns.co.uk

Location:

Claro Court Business Centre Claro Road Harrogate North Yorkshire,
Claro Court Business Centre Claro Road Harrogate North Yorkshire
North Yorkshire
HG1 4BA

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Upson Downs 5 star review on 17th August 2022

Tammi At Farnsfield Pre School

Upson Downs 5 star review on 20th March 2022

Georgina At Elson Infant School

Upson Downs 5 star review on 15th January 2020

Lucy At Pumpkin Pie Childcare Ltd

Upson Downs 5 star review on 9th September 2019

Sally At South Grove Primary School

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were thrilled with our new circular signs using the logos that our children had designed. A speedy and efficient service which I am sure we will use again.”

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“Quick reliable service with quality product”

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“Great service as always and lovely products”

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“Excellent service and excellent products! All brilliant quality and look so good around the school. Would definitely recommend and will be buying more.”

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“Fabulous logo designed by a very talented lady. I needed something for my business, which is a diagnostic service for children with Autism. It's not an easy task to come up with a logo for a service like that, but Sarah did and I am over the moon. Thank you”

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“I wanted to contact you to say how thrilled we are with our new signs. I have spent most of the afternoon showing them off to anybody and everyone and squeaking with excitement! They are just perfect! Thank you for being so helpful, so talented, so easy to deal with (especially with my fussy lists!) and for producing such amazing looking signs.”

Upson Downs 5 star review on 19th February 2019

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“Quick service, excellent sign, very pleased!”

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“Everything from placing the order to personalising the signs went very smoothly, Sarah has been a wonderful help and was able to answer any questions I had during and after the sale process. Delivery was quick and the signs look fabulous! We are definitely going to order from Upson Downs again.”

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“I have worked with Upson Downs for a number of years, Sarah is a very creative designer and illustrator, who has supported me though a variety of projects with some very tight deadlines. The Upson Downs team have produced high quality signage for a number of my clients. They always go above and beyond to achieve a very high standard of work.”

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“Very fast and friendly service. Our sign arrived more quickly than expected and is absolutely fabulous. Free personalisation is an added bonus.”

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“Excellent quality product and fantastic customer support”

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“nice quality and looks good, pleasure to deal with, would highly recommend”

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“Great service. Great signs. Fast delivery”

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“We were very happy with the service and product from Upson Downs. The designs were returned quickly and looked great. A couple of ‘tweaks’ were also made quickly and to our brief. Once ordered the signs came quickly and we are delighted with the quality and appearance overall.”

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“I am very impressed with the quality of the signs and the speedy turnaround. I shall definitely be ordering again soon.”

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“We were very impressed with our recent signs purchase, so much so that we are about to order another”

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“Very pleased with the quality and style of the product. Would have given Very good but company wanted to charge us for returning our own logo!”

Helpful Report

Hi Gillian, Thank you so much for taking the time to write a review. We take our reviews very seriously and try to ensure that every one of our customers is 100% happy with our service. Your review is available for all to read and we wish to rectify your unhappiness. May we please ask exactly what happened for us to charge you for returning your own logo and I shall look into this for you. To my knowledge we would only charge a customer for design time to create or amend a logo. This charge covers design time. If you have supplied your own logo, then that belongs to you and we would not charge you to return the logo to which you had already supplied. If we spend some design time on your logo, free of charge, to create a better quality print on your finished sign, we do this at our cost to ensure your sign looks great. If the customer then requests the amended logo, that has taken our designers time to improve, then this would be chargeable to cover our design time. We look forward to your reply so we can rectify your unhappiness Gillian. Best Wishes Sarah

“Really easy to order, delivery was very quick once proofs had been approved. Products arrived yesterday and am very happy with teh end results. They look great.”

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“Good communication and a rapid response. Good quality of product. Highly recommended.”

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“We used this company for several signs and we are very happy with the quick and prompt service that they delivered. We will be using them again when needed.”

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Upson Downs is rated 5.0 based on 179 reviews