Universal Networks Ltd Reviews

Name: Universal Networks Ltd
Address: Charnham Lane, Hungerford, Charnham Lane, Hungerford, Hungerford
Rating: 4.94

4.9 Rating 505 Reviews

100 %

of reviewers recommend Universal Networks Ltd

Company Reviews

Metrics

Info

4.9

Based on 505 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Universal Networks Ltd:

For 25 years, our customers have trusted us to provide reliable fibre and copper solutions, through innovation, product knowledge and an in-depth understanding of their needs.

Visit Website

Phone:

01488 685800

Location:

Charnham Lane, Hungerford,
Charnham Lane, Hungerford
Hungerford
RG17 0EY

Write Your review

Tell us how Universal Networks Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good efficient service”

Helpful Report

“Fast response and good knowledge. Very helpful, thank you.”

Helpful Report

“Very impressed with the level of service and speed of reply”

Helpful Report

“Quick Delivery”

Helpful Report

“Eddie was great, sorting out a problem for us almost instantly.”

Helpful Report

Thank you, much appreciated! Eddie

“Helpful communication via telephone and email, easy to place order via website. Many thanks”

Helpful Report

“Appreciate the effort put into quoting but unfortunately price was not competitive”

Helpful Report

Hi Colin, I am sorry to hear that the price quoted was not competitive. Appreciate you trying us and we're always keen to discuss special pricing for projects such as this one. Thanks Liz

“Eddie and Liz helped us get a variety of urgent cables in a very limited time frame. They have been exceptional and gone above and beyond to help us with our order. I would recommend them to anyone and look forward to working with them again in the near future”

Helpful Report

“Excellent communication reference our Purchase Order.”

Helpful Report

“Great customer service, Eddie was extremely helpful and considerate and I would use this company again!”

Helpful Report

“Ordered late in the day, arrived next morning. Good communications, knew what, where and when, with my order. Goods were well packaged and quality of the products were in line with expectations. All in all, an excellent service.”

Helpful Report

“You urgently need to sort out your email system. Most of the messages I have sent haven't got to Liz. They haven't bounced so they have been delivered to your email server. They definitely left here ok as I Bcc them to one of my email accounts If they are going to a spam folder on your server then it looks like no one is checking it to fish the legitimate emails out. Could be thousands of pounds of missed orders in there..”

Helpful Report

Hi Jim, sorry to hear this. Liz received 6 emails from you today from 11:20 to 16:55. At the end of each day any 'junk' emails are reviewed. Is there a specific email you beleive did not make it through to her today? I will email you my details shortly so this can be investigated further. Regards Eddie

“Liz was a pleasure to work with”

Helpful Report

“From enquiry to delivery first class service as always”

Helpful Report

“on time delivery”

Helpful Report

“Great personal customer service, ensuring that the products are suited to your needs!”

Helpful Report

“Out of hours email replies, they’re just the best in the business.”

Helpful Report

Thanks Chris, your email was timed perfectly as I happened to be logged in so happy to help!