Universal Networks Ltd Reviews

Name: Universal Networks Ltd
Address: Charnham Lane, Hungerford, Charnham Lane, Hungerford, Hungerford
Rating: 4.94

4.9 Rating 505 Reviews

100 %

of reviewers recommend Universal Networks Ltd

Company Reviews

Metrics

Info

4.9

Based on 505 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Universal Networks Ltd:

For 25 years, our customers have trusted us to provide reliable fibre and copper solutions, through innovation, product knowledge and an in-depth understanding of their needs.

Visit Website

Phone:

01488 685800

Location:

Charnham Lane, Hungerford,
Charnham Lane, Hungerford
Hungerford
RG17 0EY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a quick reply and excellent comms.”

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“Friendly and efficient service.”

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“Spoke to Liz, Sales Account Manager. As always she was very helpful and informative. Goods ordered and next day delivery confirmed within 5 minutes. Thanks”

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“Excellently packaged with great communication.”

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“Speedy response with alternatives suggested and samples provided for assessment prior to final order placement. All resolved in 3 days, great!”

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“Prompt and professional response”

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“My query was dealt with by Alex in a very courteous and professional manner.”

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“Very quick/easy to place order, super quick delivery. Many thanks”

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“Prompt response with confirmation and accurate updates. Very pleased”

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“EFFICIENT / QUICK / NICE PRICES”

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“Friendly, easy to deal with, good value and not pushy.”

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“Quote requested, quote received, quote accepted and order out for delivery all within 24 hours. Nice going Liz Waterhouse. A star as always.”

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“Perfect cables, very quickly delivered.”

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“Speaking to Liz, she knew exactly what i required and dealt with me very efficiently.”

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“Elizabeth replied to my order very quickly and offered a next day delivery.”

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“next day delivery”

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“The part did not arrive when we were told and we paid for next day shipping and this was not met. We are still missing the part.”

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Hi, your product is made to order and is ready to ship on the 6th February, it will be send on a next day delivery service. We make it clear on our web site that next day delivery does not apply to custom made cables in the sense you may interpret it. The order acknowledgements emailed to you on the 31st stated it would be shipped on the 6th. A member of sales also called and spoke with Sion early on the 31st and advised it would take several days to make. So to be clear at no point were you told the item would be with the day following your order. If you have any questions please contact us immediately on 01488 685800.