Universal Networks Ltd Reviews

Name: Universal Networks Ltd
Address: Charnham Lane, Hungerford, Charnham Lane, Hungerford, Hungerford
Rating: 4.94

4.9 Rating 505 Reviews

100 %

of reviewers recommend Universal Networks Ltd

Company Reviews

Metrics

Info

4.9

Based on 505 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Universal Networks Ltd:

For 25 years, our customers have trusted us to provide reliable fibre and copper solutions, through innovation, product knowledge and an in-depth understanding of their needs.

Visit Website

Phone:

01488 685800

Location:

Charnham Lane, Hungerford,
Charnham Lane, Hungerford
Hungerford
RG17 0EY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt response to my query. Impressed with web link to detailed quote.”

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“Excellent turnaround times on RFQ's and the quality of hardware and support is second to none!”

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“Very good and prompt service - many thanks”

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“Although it was late in the day when I called, Alex was very efficient, friendly and helpful.”

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Thank you, i'll ensure Alex is passed your feedback

“Answered call very quickly and knowledgeably. Very quick and accurate response to everything. Exactly what a customer wants.”

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Excellent, thank you

“Great customer service and a pleasure to deal with! Quality products at great prices.”

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Thank you Craig!

“Alex was really helpful in checking stock and sending over a quote for stock I urgently needed delivered the next day. Fantastic service.”

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“Very efficient levels of Service, nothing to much for staff when asking for advice. Top quality!!!!”

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Thank you Sir, always appreciated! Eddie

“extremely helpful and professional”

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“Very friendly staff and a brilliant product. Have been a customer for years and will continue to use Universal Networks.”

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“Quick and efficient service and good price to get a sample made.”

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“Helpful staff and great delivery”

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“Excellent customer service!”

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“Lots of consultation time prior to purchase, I was very happy with the relaxed approach to my questions. Helped me to make good choices regarding final specification.”

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“Good communication, very responsive and fast delivery.”

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“My order was dispatched and delivered quickly without any issues.”

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“Advice and after sales service has been perfect every step of the way.”

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“We had to resolve an issue where the wrong type of fibre had been installed, The possible solution suggested by the support team at a company we purchase fibre from was related to Eddie Hing at Universal, We 'Googled' and contacted Universal and other companies because our usual supplier didn't have one of the components in the possible resolution they had suggested. Eddie initially confirmed Universal Networks had all the relevant components in the required modes. He then asked for a lot more specific details over a series of communications by phone and email before eventually concluding the suggested solution was not going to work, We were on the point of saying good bye when Eddie had one last thought on the matter Mode conditioning. Although it was not typically used for the circumstances we were facing, Eddie believed it was close enough, he described the way in which it worked and I could see that there in theory should be no reason why it wouldn't work. As a result an electrical contractor and an AV company no longer need to remonstrate as to who was to blame for the installation of the wrong cable and a client can watch his satellite TV without a clue as to the preceding turmoil.”