Universal Networks Ltd Reviews

Name: Universal Networks Ltd
Address: Charnham Lane, Hungerford, Charnham Lane, Hungerford, Hungerford
Rating: 4.94

4.9 Rating 505 Reviews

100 %

of reviewers recommend Universal Networks Ltd

Company Reviews

Metrics

Info

4.9

Based on 505 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Universal Networks Ltd:

For 25 years, our customers have trusted us to provide reliable fibre and copper solutions, through innovation, product knowledge and an in-depth understanding of their needs.

Visit Website

Phone:

01488 685800

Location:

Charnham Lane, Hungerford,
Charnham Lane, Hungerford
Hungerford
RG17 0EY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick response, friendly, helpful and knowledgeable staff. A pleasure to deal with.”

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“Like the excellent communications. Nice to know at what stage my quotation/order is at.”

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“Very good service throughout, all items now received. Love the energy guys, great approach. Thank you.”

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“Easy to deal with and quick deliver. Plus it's great to deal with an ethical company working to help people in the poorest places of the world!!”

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“only been dealing with you a few weeks but very impressed with the service.”

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“Simply excellent service of outstanding quality. Thank you.”

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“Great service. The reel arrived when promised - and I gave you pretty tight timescales. The product exceeds my expectations. Very high quality stuff. Thanks. Will use you again.”

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“I wish everybody who I deal business wise was as knowledgeable and efficient as you are. Pro's Easy to use website. Customer call back with a very knowledgeable person (Liz) who gave good help and info from her vast knowledge. Everything ordered arrived when they said it would. Cons None what so ever. Will I use them again ? YES”

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“Excellent service, fast next-day delivery!”

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“Just what I wanted, when I wanted them (next day).”

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“Contact was very helpful, kind and professional. Order went smoothly.”

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“We have been associated with Universal Networks for many years. Their dedication to customer service and product knowledge is superior to their competitors. They always seem to go that extra mile to locate stock when no one else can. I would highly recommend Eddie and the team”

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“Very Good Service.”

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“Brilliant company. Lovely people. What more could you ask for?!”

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“Great help with finding the correct product, very knowledgeable and helpful. However failed to deliver a custom order on time, due to an error with TNT.”

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Hi Gary, Thank you for taking the time to write a review for us. We always endeavor to meet or exceed expectations and are sorry that on this occasion we fell short of this. We’ve looked into the problem, it appears we manufactured and shipped on time but TNT only delivered one of the two packages. This was not noticed until the afternoon and TNT were unable to deliver the separated item until the following day. We are sorry for the inconvenience this will have caused you . Universal Networks.

“Quick and efficient with great customer service and a high quality product”

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“Very helpful, good value and excellent service, definately will be using again”

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“Tracie was amazingly patient, friendly and thorough. She provided excellent service which means i will most definitely use your services again. Thank you Tracie! Ally Adams Creative Director EpicTech Media”