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Universal Lighting Reviews

5.0 Rating 548 Reviews
100 %
of reviewers recommend Universal Lighting
5.0
Based on 548 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Telephone, Email
Read Universal Lighting Reviews

About Universal Lighting:

Here at Universal Lighting we always try to give customers more than they expect. Our future relies on keeping you and our other customers happy. If we don’t then you will simply go somewhere else. What can we give you that they cannot get elsewhere? The highest standards of customer service is the foundation of our company and are paramount in all dealings with you.

Visit Website

Phone:

0151 650 2138

Email:

customercare@universal-lighting.co.uk

Location:

Priory Street , ,
Birkenhead
CH41 5JH

Excellent quality& value for money ! Customer service faultless.
Helpful Report
Posted 4 years ago
Really pleased with the light, very elegant and gives good light. The service from this company has been 100%, not the first light I have bought from universal and wont be the last.
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Posted 4 years ago
Excellent customer service, very helpful. Delivered within good time and well packaged. My mother-in-law is very happy with her purchase, the lights look great - thank you.
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Posted 4 years ago
I love the light but even more importantly the service that Mark Truganna gave us - the package arrived safely, very well protected and could not be more happy with the light and the brilliant service that we received !
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Posted 4 years ago
Nice lights and a great service from this company,would buy from them again
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Posted 4 years ago
Beautiful lights, really happy with the finish, how they were packed and delivered, excellent customer service
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Posted 4 years ago
The lampshades I received we’re perfect just as describe, beautiful quality; hence I am delighted with them. The website was straightforward to use and the sales team were second to none for assisting me with my enquiries. A five star rating all round.
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Posted 4 years ago
Great company to deal with so helpful especially Clo . The lampshade is exactly what I wanted and perfect colour all good Many Thanks
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Posted 4 years ago
Excellent service with good customer support
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Posted 4 years ago
Top service. Will defintely be ordering from them again. Love my new light.
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Posted 4 years ago
Thank you Universal lighting for advising us on the correct lighting for our kitchen. They fitted perfectly and look fabulous. I highly recommend you to any one looking for lighting. Delivery was also very prompt. Thank you again.
Helpful Report
Posted 4 years ago
I ordered one of these shades and was so delighted with it I promptly ordered another and used the shades in my lounge as opposed to the original purchase which was destined for the hallway. I was very impressed with the customer care and service I received from Chloe-Anne,
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Posted 4 years ago
Just what I needed to use for the wall lights I had also purchased from this company. Lady was very helpful. Excellent service and would not hesitate to recommend this company
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Posted 4 years ago
The service has been very good, as the light was delivered on time and was well packaged. Had to advise one od the tubes was not working and they contacted me the next day to confirm the problem, was good not tk be ignored.
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Posted 4 years ago
Great customer service and a really solid product.
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Posted 4 years ago
Nice product arrived promptly and well packed. Universal staff very commutative especially in these unprecedented times. Well done Universal.
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Posted 4 years ago
I bought the brick light to replace an identical one, fitted a few years back. The light had failed because of water collecting inside the housing, causing the LED board to blow. I wasn’t sure whether this was down to poor equipment or poor workmanship by the fitter. The new louvred cover as it turned out only had 1 screw hole drilled for fixing, so I refitted the original. In terms of service from Universal Lighting, it was EXCELLENT! Staff rang me to confirm my order and again to discuss delivery. Fantastic service! I have used the company a few times and the standard of service is consistently high. The advice given in store is sound, knowledgeable and freely given. I would thoroughly recommend this company. Five stars!
Helpful Report
Posted 4 years ago
The porch lantern was exactly to specification and the service was first class. Will definitely use Universal Lighting again and highly recommend to others. Up to date information on delivery was very good
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Posted 4 years ago
Lovely Lamp Shades and great service, I was expecting to wait ages with things as they are but they were delivered very quickly. Next time I need lighting I know exactly where to look. Highly recommended.
Helpful Report
Posted 4 years ago
We are very pleased with our recent purchase from Universal Lighting. We would like to mention in particular the excellent individual service we received from George Abbot, we were very impressed with his personal email correspondence and we were also delighted that he took the time to contact us and check that we were happy and thanked us for our business. Thank you Wayne and Helen Blackhall
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Posted 4 years ago
Universal Lighting is rated 5.0 based on 548 reviews