Universal Lighting Reviews

Name: Universal Lighting
Address: Priory Street , ,, Birkenhead
Rating: 4.97

5.0 Rating 551 Reviews

100 %

of reviewers recommend Universal Lighting

5.0

Based on 551 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email

About Universal Lighting:

Here at Universal Lighting we always try to give customers more than they expect. Our future relies on keeping you and our other customers happy. If we don’t then you will simply go somewhere else. What can we give you that they cannot get elsewhere? The highest standards of customer service is the foundation of our company and are paramount in all dealings with you.

Visit Website

Phone:

0151 650 2138

Email:

customercare@universal-lighting.co.uk

Location:

Priory Street , ,
Birkenhead
CH41 5JH

Universal Lighting 5 star review on 14th July 2020

Anonymous

Anonymous // 01/01/2019

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“From the time of ordering to receiving the order communication was excellent. Very pleased with item as had been looking for some time, just what we wanted.”

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Posted 4 years ago

“Super light, super supplier. Universal lighting did everything they said they would. The light fitting quality was impressive. They are now my first "go to" light supplier. Well done everybody!!!!!”

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Posted 4 years ago

“Fantastic service and product. Would use again and definitely recommend”

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Posted 4 years ago

“Great lamp bought for a bed side table but would work well on a desk too. Touch sensitive - tap the metal anywhere on the lamp and you cycle through the 2 dimmable options and fully on. Tap again to turn off. Works perfectly and was well packaged when it arrived. Base isn't too large so doesn't take up a large amount of space on my bedside table either. A great product. When I bought it, I received a confirmation phone call - I couldn't answer when they rang but they left a message to confirm the order. Lamp arrived within the delivery timescale 3-5 days and came with a thoughtful note from the vendor thanking me for my custom. A great company that I would definitely buy from again!”

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Posted 4 years ago

“Excellent product, and really impressed with Universal Lighting. Prompt service and excellent customer care.”

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Posted 4 years ago

“This was exactly what I wanted for a bathroom that I am decorating in Art Deco Style. It's well made and decorative, but also practical as I needed a good light for contact lenses and makeup. I was impressed by the service from Universal too. They rang to say it was on its way and put a personalised note in with the order.”

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Posted 4 years ago

“Great customer service, lights are just what I needed and delivered quickly. Will use company again.”

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Posted 4 years ago

“We ordered these lampshades over Christmas. Required 10 for 5 double traditional wall lights. We are absolutely delighted with them and the quality and service has been exceptional . The company telephoned me two or three times with progress updates and the lampshades arrived on time. beautifully packaged. Would definitely recommend and use this company again.”

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Posted 4 years ago

“Look really lovely, can’t wait to get them installed. Arrived well packaged. The customer service is excellent, with good communication at all times. I would not hesitate to use Universal Lighting Services again. Thank you.”

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Posted 4 years ago

“Very Prompt delivery. Was contacted to say they were being dispatched and they arrived next day. Not fitted yet as still decorating, but they look and feel great. Put in notes the choice of colour for the shade and this was confirmed when they rang to say order was on its way. Will be looking here for any lights needed in the future. KJ Lincs.”

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Posted 4 years ago

“Excellent service. Made to feel more personal by the pre delivery call. Can highly recommend.”

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Posted 4 years ago

“Excellent service - they called to advise delivery dates and light is high quality and as expected.”

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Posted 4 years ago

“Beautiful finish bought with the floor lamp as a pair, could not be happier. Was really impressed with the customer service. Phone call to thank me for the order, Explained it might take a few days longer to be delivered Recieved within 5 working days with a personalised letter thanking me for my custom.”

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Posted 4 years ago

“Very happy with them! Add a stylish twist to our bedside tables. Good quality product at a reasonable price. Excellent service from Universal Lighting. They called personally to confirm the order and ad use on delivery dates. They arrived within a week of ordering and were very well packed. Have and would recommend both Universal Lighting and the lamps.”

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Posted 4 years ago

“An excellent proactive service. They took the time to ring me to inform me that they would not be able to deliver by Christmas and asked me if I still wanted to go ahead with the order. I did, and received the product just after Christmas.”

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Posted 4 years ago

“Universal Lighting saved christmas! I had previously attempted to order this Tiffany Table Lamp through different vendors but they were unable to provide item so after weeks of chasing Amazon trying to get my money back, I came across UL and immediately found the lamp I had been looking for, which is surprisingly hard to find. I placed an order a few days before christmas, knowing I would not have it in time. One hour after placing order, a UL rep phoned me to informed that this would probably not be dispatched in time for christmas. Fine by me. Next day, they phone me again to say they were able to fast track the order. One day later, the lamp was wrapped up and placed neatly under our tree. Top notch customer care, could not be happier! As for the lamp, it really is a beautiful item and my wife is rather thrilled about it. I will be ordering from UL again and I can strongly recommend it.”

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Posted 4 years ago

“Very pleased with my purchase of the Modern 1 Light Small Hanging OUtdoor Porch Lantern clear glass. Easy to fit it, and looks lovely. Perfect for a porch. Service at Universal Lighting was quick and efficient. Helpful with advices when I called them. Sounded very professional and willing to help. Delivery was quick and matched what I was promised in terms of waiting time. I would recommended using Universal Lighting Services Limited.”

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Posted 4 years ago

“I have bought two lights on separate occasions from this company and I cannot praise them enough. Both lights were of excellent quality. Customer care was exceptional. I would highly recommend Universal Lightning to anyone looking to buy a light fitting from this company.”

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Posted 4 years ago

“Universal Lighting were a pleasure to deal with, efficient, good communications and delivered on their promises - no hesitation in recommending.”

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Posted 4 years ago

“first class service from the first time i phoned and then the follow up where and when i would recieve the quality made lamp that is fab it was the first item i have ever bought on line and the lady who i spoke to helped me to be able to do it i will recomend your company to all my friends thank you”

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Posted 4 years ago

Universal Lighting is rated 5.0 based on 551 reviews