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Universal Lighting Reviews

5.0 Rating 540 Reviews
100 %
of reviewers recommend Universal Lighting
5.0
Based on 540 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Telephone, Email
Read Universal Lighting Reviews

About Universal Lighting:

Here at Universal Lighting we always try to give customers more than they expect. Our future relies on keeping you and our other customers happy. If we don’t then you will simply go somewhere else. What can we give you that they cannot get elsewhere? The highest standards of customer service is the foundation of our company and are paramount in all dealings with you.

Visit Website

Phone:

0151 650 2138

Email:

customercare@universal-lighting.co.uk

Location:

Priory Street , ,
Birkenhead
CH41 5JH

Fantastic service and delivery. Would highly recommend.
Helpful Report
Posted 5 years ago
Brilliant advice and service. Bought fan, delivered next day! Would recommend to anyone.
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Posted 5 years ago
Simple elegant design, works extremely well and easy to install. This is the second Tau fan I have purchased from Universal Lighting, the keen price and customer service has been top notch!!
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Posted 5 years ago
Great fan, wonderful service. Would recommend to all friends & family. Thank you to Eddie for your help.
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Posted 5 years ago
Good value light which is fairly plain looking and gives off a decent glow. Have to say that the service from universal was excellent, they acknowledged the order with a courtesy call and arranged delivery exactly as advised. Very impressed and will be using them again.
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Posted 5 years ago
So pleased with my purchase..looks so elegant. I was contacted by the company to explain the shade needed a lamp holder, such amazing service..can't recommend them enough.
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Posted 5 years ago
The Chandelier looks exactly like the picture - it has not been installed yet but so far I am happy - brillant service from Universal Lighting - very quick delivery time - within 2 working days!
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Posted 5 years ago
Chosen after speaking to them on the phone to get advice, as we have a high ceiling. Got it spot-on. Price & delivery brilliant. Would certainly buy from them again.
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Posted 5 years ago
Absolutely brilliant supplier. Easy to order after speaking to them on the phone, gave very good advice. Delivery quoted at 5-7 days, only took 3 days. All installed by qualified electricians in 2 hours.
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Posted 5 years ago
Very helpful team. Great product and very happy. thank you
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Posted 5 years ago
Lamp assembling is easy and quick. Looks amazing. Ordered online late sunday evening and picked up next day. Service excellent . Showroom well equipped.
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Posted 5 years ago
Great customer service, friendly and efficient. The product is top quality, very pleased!
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Posted 5 years ago
The product is good and we are happy with this. The only issue was thta some parts were missing on delivery, which was unfortunate, however the follow up service to rectify this was outstanding and as such I would not hesitate in using universal again as they gave me total confidence that if there is an issue, it is fixed. Thank you
Helpful Report
Posted 5 years ago
Perfect the Candle Bulb's I required. The service and care by staff was excellent and help full. Will use UNIVERSAL LIGHTING SERVICES LTD. When Needed. Mr William Pilbeam.
Helpful Report
Posted 5 years ago
I bought a cream one. Very well made for a budget end shade, nevertheless it was packed with the utmost care. Customer service is outstanding. Emma is trying to help me with another order to ensure I get exactly what I want for an old but loved lamp base. I highly recommend this firm and I'm very glad I found them. They will be my first call in future.
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Posted 5 years ago
Beautiful well made lampshade, looks really good far better than other shades i had looked at Came well packaged and cannot fault customer service Really pleased :):)
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Posted 5 years ago
Really happy with my purchases. The shades are great and I have had a first class customer service from start to finish from Debrah and Chloe. They went the extra mile to ensure I got the products I wanted, offering suggestions for other shades when my first choice didnt suit. Would definitely use this company again.
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Posted 5 years ago
Very pleased with quality and design of our choice. Speedy service and delivery. Excellent service by Cloe to replace glass when broken glass on delivery. Thank you.
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Posted 5 years ago
This is a traditional shade with accurate frame fitting and good quality finishing. The service I received when buying it was outstanding. My lamp fitting is old fashioned and needs a shade with a fitting that adapts to suit. The staff at universal lighting asked me about my style preferences and found a small selection with the right features and all my specifications. They emailed me the webpages for each of these and could not have been more helpful. It is wonderful to find such informed and helpful assistance.
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Posted 5 years ago
Very impressed with the quality of the product and the service provided by Universal Lighting Services the delivery was prompt and on time would highly recommend. Reg and Val
Helpful Report
Posted 5 years ago
Universal Lighting is rated 5.0 based on 540 reviews