Universal Lighting Reviews

Name: Universal Lighting
Address: Priory Street , ,, Birkenhead
Rating: 4.97

5.0 Rating 540 Reviews

100 %

of reviewers recommend Universal Lighting

5.0

Based on 540 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email

About Universal Lighting:

Here at Universal Lighting we always try to give customers more than they expect. Our future relies on keeping you and our other customers happy. If we don’t then you will simply go somewhere else. What can we give you that they cannot get elsewhere? The highest standards of customer service is the foundation of our company and are paramount in all dealings with you.

Visit Website

Phone:

0151 650 2138

Email:

customercare@universal-lighting.co.uk

Location:

Priory Street , ,
Birkenhead
CH41 5JH

Universal Lighting 5 star review on 14th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful quality items ( bought 3) and best customer service experienced in long time. Delighted!”

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Posted 4 years ago

“The lamps and shades were better than expected (always a bit apprehensive of buying on line). But the most awesome is that they rang me the day after order to say there were hold ups and dispatch would not be for 5 days. I was impressed twice: 1. That they rang me personally and 2. five days in the current epidemic is super quick. Their selection is awesome and I will definitely go back”

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Posted 4 years ago

“I love this light! It looks so much more expensive than it was and gives our hallway a lovely warm ambience which makes it feel welcoming and homely. We were also so impressed with the service we received; we had emails to say when the package was sent and when it would be delivered and a handwritten note inside the package too which was a nice touch. Highly recommend.”

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Posted 4 years ago

“Lovely lights very pleased with product. Customer service is fantastic, even telephone calls to update on order.”

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Posted 4 years ago

“What a great company to deal with Chloe Ann first class 10 out of 10 from first confirmation phone call day before delivery. Small amount of damage to goods probably down to delivery man Chloe Ann sorted straight away and followed till I was satisfied would recommend this company and plan to use again”

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Posted 4 years ago

“Yet another light from universal lighting they do not disappoint at all. The service is great and knowledge is excellent. Would not hesitate in ordering from them again. 5 star service. Many thanks”

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Posted 4 years ago

“My review is more for the service I received from universal lighting. Prompt response to my email questions and then very speedy delivery. Bulb works well btw.”

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Posted 4 years ago

“Five star service at Universal Lighting!! Fantastic team of people, who are helpful, friendly and knowledgeable. This has been the case every time I've made a purchase. Excellent!!”

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Posted 4 years ago

“Delighted with these picture lights and I can't wait for them to be installed. I live in Australia yet Mark was happy to ship these to me and they arrived within a week, amazing! . Wonderful customer service too - will definitely be purchasing again soon for my lounge room.”

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Posted 4 years ago

“This light is beautiful and of excellent quality. The customer service has been wonderful - I received weekly updates on delivery of my items as the supplier was closed during lockdown. I cannot recommend this company highly enough for both service and quality.”

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Posted 4 years ago

“lovely looking table lamp, not too big and perfect for a bedroom. Brilliant service from the company who kept me informed of expected delivery date - can't fault them.”

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Posted 4 years ago

“Lamps (I bought a single light too) arrived within a reasonable time and i even had a courtesy phone call from Universal advising they had been dispatched. Universals prices were very competitive and the lamps themselves appear very well made and finished. Very happy.”

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Posted 4 years ago

“Excellent quality& value for money ! Customer service faultless.”

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Posted 4 years ago

“Really pleased with the light, very elegant and gives good light. The service from this company has been 100%, not the first light I have bought from universal and wont be the last.”

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Posted 4 years ago

“Excellent customer service, very helpful. Delivered within good time and well packaged. My mother-in-law is very happy with her purchase, the lights look great - thank you.”

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Posted 4 years ago

“I love the light but even more importantly the service that Mark Truganna gave us - the package arrived safely, very well protected and could not be more happy with the light and the brilliant service that we received !”

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Posted 4 years ago

“Nice lights and a great service from this company,would buy from them again”

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Posted 4 years ago

“Beautiful lights, really happy with the finish, how they were packed and delivered, excellent customer service”

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Posted 4 years ago

“The lampshades I received we’re perfect just as describe, beautiful quality; hence I am delighted with them. The website was straightforward to use and the sales team were second to none for assisting me with my enquiries. A five star rating all round.”

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Posted 4 years ago

“Great company to deal with so helpful especially Clo . The lampshade is exactly what I wanted and perfect colour all good Many Thanks”

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Posted 4 years ago

Universal Lighting is rated 5.0 based on 540 reviews