Universal Lighting Reviews

Name: Universal Lighting
Address: Priory Street , ,, Birkenhead
Rating: 4.97

5.0 Rating 543 Reviews

100 %

of reviewers recommend Universal Lighting

5.0

Based on 543 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email

About Universal Lighting:

Here at Universal Lighting we always try to give customers more than they expect. Our future relies on keeping you and our other customers happy. If we don’t then you will simply go somewhere else. What can we give you that they cannot get elsewhere? The highest standards of customer service is the foundation of our company and are paramount in all dealings with you.

Visit Website

Phone:

0151 650 2138

Email:

customercare@universal-lighting.co.uk

Location:

Priory Street , ,
Birkenhead
CH41 5JH

Universal Lighting 5 star review on 14th July 2020

Anonymous

Anonymous // 01/01/2019

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“I'm really pleased with my lamps. Good quality and excellent value for money. I'm also very impressed with this company, good old fashioned customer service! Would highly recommend to anyone and I will definitely order from you again. Thank you .”

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Posted 5 months ago

“The service was exceptional, we had a problem the the delivery and universal lighting went above and beyond helpful.. Can't thank them enough.”

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Posted 5 months ago

“Beautiful lamp, looks more expensive than it was. Very happy with both the lamp and the fast efficient customer service and delivery.”

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Posted 6 months ago

“a high level of customer service when buying this product which was delivered in excellent condition and matched perfectly the item I picked. Highly recommended.”

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Posted 6 months ago

“Absolute top quality lamps they look fantastic so pleased with this product and company very efficient”

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Posted 6 months ago

“Have purchased from Universal lighting many times. It is a first class Company selling excellent products. The serive received is second to none.”

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Posted 6 months ago

“Beautiful light, very good value. Excellent service from Universal as usual.”

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Posted 6 months ago

“Beautiful product and very helpful and professional staff. Very prompt delivery.”

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Posted 7 months ago

“Can’t say enough good things about this Company. From start to finish the service was first class. From the online order I received a phone call from Chloe to thank me for the business and ask if I needed anything. I was looking for wall lights to batch the Tiffany ceiling light we purchased, Chloe found them in a jiffy and although delivery was a week to ten days, I ask if there was any chance of getting them just three days later. Not a problem for Chloe and they arrived on time exactly when promised on the Friday morning. unfortunately one of the ceiling hangers was broken so I emailed Chloe to request a replacement. I joked with a friend that I expected a quick response and noted when the email went. I didn’t expect Chloe to phone back in 8 minutes though telling me she had the replacement part in her desk and it was being posted to me that evening. Naturally it arrived on time. Service I didn’t expect existed any more. Brilliant work Chloe- and ask for a raise you deserve it ! Love this company already.”

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Posted 7 months ago

“Simple installation, polycarb unit wont rust or discolour. Switch on and let it do its job, comes on low level at dusk, brightens for a short time after PIR activation, and goes of during daylight. Packaging was great, double boxed with layers between to prevent damage in transit. Comms from supplier were first class, repeat cutomer as they were great first time around. Next day delivery from DPD courrier, their comms and tracking were first class also. I wish every online order went as smoothly as this.”

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Posted 7 months ago

“Excellent customer service , even had a phone call to thank me for my purchase and when delivery would be expected . Light fitting looks perfect in our bathroom. Very pleased and would definitely purchase from this company again. Absolutely outstanding”

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Posted 8 months ago

“Lovely fitting. Brilliant customer service as well”

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Posted 8 months ago

“Amazing quality - great price. Great customer service too.”

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Posted 8 months ago

“Great quality. Amazing service. Would def use again”

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Posted 9 months ago

“Fabulous lamp and fabulous customer service”

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Posted 9 months ago

“We have bought most of our lighting for a new home from Universal. Our house is in South West France and says a lot about the quality and the service that we have received from Universal LIghting that we have chosen them for the majority of the lighting in our renovation project. Great service and good quality are not easy to find, so we highly recommend them.”

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Posted 9 months ago

“Delighted with the purchase. A very attractive, high quaility lantern. Chosen from a good selection to match leaded light windows at home. Very well packed and a slpeedy delivery date chosen to suit. Many thanks. I would recommend Universal Lighting as a supplier.”

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Posted 9 months ago

“Excellent customer service and extremely quick delivery. The lamps are stunning and very good quality. Highly recommend.”

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Posted 10 months ago

“Very easy to fit, provides a good downlight that is colour temperature switchable. As always good service from universal lighting keeping me up to date with order and delivery status and prompt delivery.”

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Posted 10 months ago

“I'm very pleased with the shade and the service we received from Chloe. This is a friendly and efficient company who know their stock.”

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Posted 11 months ago

Universal Lighting is rated 5.0 based on 543 reviews