Universal Lighting Reviews

Name: Universal Lighting
Address: Priory Street , ,, Birkenhead
Rating: 4.97

5.0 Rating 538 Reviews

100 %

of reviewers recommend Universal Lighting

5.0

Based on 538 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email

About Universal Lighting:

Here at Universal Lighting we always try to give customers more than they expect. Our future relies on keeping you and our other customers happy. If we don’t then you will simply go somewhere else. What can we give you that they cannot get elsewhere? The highest standards of customer service is the foundation of our company and are paramount in all dealings with you.

Visit Website

Phone:

0151 650 2138

Email:

customercare@universal-lighting.co.uk

Location:

Priory Street , ,
Birkenhead
CH41 5JH

Universal Lighting 5 star review on 14th July 2020

Anonymous

Anonymous // 01/01/2019

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“Lovely item it’s apparently no longer made but universal lighting went above and beyond spoke with david hunt who made one up specifically for me excellent service and customer service from both david hunt and universal lighting will definitely recommend both”

Helpful Report

Posted 1 year ago

“The lamp arrived on time and in good quality packaging. Unfortunately, the wire guard protecting the glass lamp was found to be broken. I emailed the Customer Care Dept. the same evening and by next morning I had a very nice reply from them telling me that a new replacement lamp was being dispatched straight away at no further cost to me. The new lamp arrived promptly in perfect condition. Excellent service! I will have no hesitation in using Universal Lighting in the future.”

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Posted 1 year ago

“Great experience purchasing from them”

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Posted 1 year ago

“Excellent service. Eddie contacted me to see that I had the correct shade carrier for the shade I was buying. Delivery was quick and arrived as scheduled. Immaculately packed. Would use this company again. Nice to see proper customer service.”

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Posted 1 year ago

“Customer Service was excellent and lights arrived on time. Haven’t had them installed yet but they look beautiful.”

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Posted 1 year ago

“Bulbs are great. Wonderful customer service - they even corrected our order when I made a mistake with the number of bulbs.”

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Posted 1 year ago

“The service from Mark & the team was exemplary. The product seems well made (in the UK - hurrah) and the packaging for shipment was very good. I liked the little extra touch in the box; I won't spoil the surprise for future customers!”

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Posted 1 year ago

“The product seems of good quality on first inspection and made in the UK. Not fitted into our client's bathroom refurb as yet but hoping for good things. The level of service and follow-up has been excellent, would use on future projects. Thanks,Keith”

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Posted 1 year ago

“As usual a superb product from Universal Lighting, it's not only stylish but gives a great light and enhances our bedroom. The devoted staff also keep us up to date re deliveries etc even offered advice on bulbs. A huge thank you yet again”

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Posted 1 year ago

“Ordered the lamp easily from the website. Got a call when it came in to confirm delivery details. A very satisfying experience”

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Posted 1 year ago

“Service received was outstanding. Gave lots of help and advice. Order received quickly. Love the lights. When I need lights going forward, they will be my first place to visit.”

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Posted 1 year ago

“As it says on the tin, I must emphasise the customer service from the shop are A+”

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Posted 1 year ago

“The chandelier is beautiful, we are delighted with our choice. Moreover, the staff at Universal Lighting have been extremely helpful with this and another order we have made. I can't recommend them highly enough.”

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Posted 1 year ago

“Excellent items and fantastic customer service, i will be back !”

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Posted 1 year ago

“Online query promptly and satisfactorily answered, communication regarding lead time was excellent. Lights just installed and bathroom is transformed! Electrician commented on the quality of these lights and said they were "a joy to work with". Top marks for communication, packaging, delivery time and quality. Highly recommend your company and would not hesitate to purchase from you in the future.”

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Posted 1 year ago

“The shade is better than we hoped for, having bought online, excellent quality. The service that we received from Universal Lighting was exemplary with very informative and timely communication.”

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Posted 1 year ago

“Sublime customer service as always...”

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Posted 1 year ago

“Really pleased overall with the quality of the wall light, the packaging (which had a personal touch inside) superb and the delivery communication. Will definitely be recommending and buying again.”

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Posted 1 year ago

“What a fantastic company to deal with! Not only kept in touch but agreed to hold our order to suit us. Brilliant products too”

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Posted 1 year ago

“Beautiful wall light. Delivery was quick and the item was very well packed. Will definitely be ordering from this company again.”

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Posted 1 year ago

Universal Lighting is rated 5.0 based on 538 reviews