Universal Lighting Reviews

Name: Universal Lighting
Address: Priory Street , ,, Birkenhead
Rating: 4.97

5.0 Rating 540 Reviews

100 %

of reviewers recommend Universal Lighting

5.0

Based on 540 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email

About Universal Lighting:

Here at Universal Lighting we always try to give customers more than they expect. Our future relies on keeping you and our other customers happy. If we don’t then you will simply go somewhere else. What can we give you that they cannot get elsewhere? The highest standards of customer service is the foundation of our company and are paramount in all dealings with you.

Visit Website

Phone:

0151 650 2138

Email:

customercare@universal-lighting.co.uk

Location:

Priory Street , ,
Birkenhead
CH41 5JH

Universal Lighting 5 star review on 14th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with both the product and the service. My lampshade looks perfect in the room, so thank you very much. Delivery time also was spot on.”

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Posted 5 years ago

“excellent products, excellect customer service”

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Posted 5 years ago

“Fast and efficient service, a pleasure to deal with. Also excellent value for money.”

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Posted 5 years ago

“Fantastic service, so quick to deliver.”

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Posted 5 years ago

“I haven't yet opened the boxes and checked the contents but I have to recommend you on your delivery company. I had an email with a window of an hour for delivery and a identifying photograph of the gentleman with a map and where he was, very helpful.”

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Posted 5 years ago

“Good quality product, dispatched promptly even though it was a bank holiday weekend. Lots of information concerning status of the orfer.”

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Posted 5 years ago

“The light fitting that we ordered is lovely and we're really pleased with it. It arrived well packaged and exactly as described. The delivery was delayed slightly but we were kept well informed. Unfortunately one of the glass shades broke whilst being fitted. I was very frustrated by this and posted a review to reflect that. Within minutes, I was contacted by Debbie who apologised and immediately offered to send a replacement shade, explaining how important complete customer satisfaction is to the company. I cannot fault customer service like that so would definitely recommend Universal Lighting to anyone.”

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Posted 5 years ago

“Great company, very good customer service. The only issue was the delivery company changed the delivery date at late notice.”

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Posted 5 years ago

“Still not received the light bulbs yet DPD seem incapable of delivery, now surprised to be this afternoon. They say nobody to sign for at the address, it’s a pub open all day every day. So only a week now let’s see what happens today.”

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Posted 5 years ago

Hello Nigel, I'm disappointed that our preferred carrier have not delivered to you yet. We have despatched your order in good time to the delivery address provided. I have been in contact with them today to find out what the problem has been, I notice that the name of your pub wasn't included when you placed your order and you have since corrected this with them, hence the delay. I'll be in touch with you today to confirm your parcel has been delivered.

Posted 5 years ago

“Customer service is fantastic. Always fully informed and quick delivery. Light looks good quality and looks great outside. Thank you.”

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Posted 5 years ago

“So very pleased with my purchase looks fabulous in my dining room , can highly recommend this company for excellent communications and first class service”

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Posted 5 years ago

“Great company to deal with they helped replaced a specialist glass dicroic shade on a broken lamp that was years old and part of a set in my kitchen. And still looking good Kept me informed of small hiccup with the delivery Have dealt with them for years, great service”

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Posted 5 years ago

“I don't normally do reviews but the top notch service of this company and the quality of the lampshades themselves which are in a different league from the other rubbish on the net are just outstanding. Will definitely use them again. AAA***”

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Posted 5 years ago

“Superb service. Very easy to order, I was kept fully up to date with dispatch time and delivery was faultless. Items were very well packaged too.”

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Posted 5 years ago

“Great service, great product, will use again. Recommended !”

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Posted 5 years ago

“First Class Service, Product amazing, will definitely recommend.”

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Posted 5 years ago

“Spent 9 months and a few hundred ££ on a lighting problem (in short led’s-low voltage transformers -halogen bulbs -Dimmers) Gave up on trying to find a solution.. Found these guys One phone call 20 min wait for a call back Total solution (Parts 40% less than amazon) 48h delivery. Amazing friendly service With a real person on the end of a phone!!! Awesome company”

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Posted 5 years ago

“Really pleased with the light looks great in my Bedroom excellent quality and efficient prompt service, would definitely buy from this company again”

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Posted 5 years ago

“Very helpful staff, good price and easy to order, thanks,”

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Posted 5 years ago

“I was very impressed in the way my order was dealt with, plus receiving a call thanking me for my order and informing me when the new shade would arrive. It’s looks brilliant up as a ceiling light shade, it was true to the description, I’m well pleased with the final out come from decorating the bedroom and the shade compliment the room. I’d recommend using this site to friends etc. Thank you”

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Posted 5 years ago

Universal Lighting is rated 5.0 based on 540 reviews