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Universal Lighting Reviews

5.0 Rating 540 Reviews
100 %
of reviewers recommend Universal Lighting
5.0
Based on 540 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Telephone, Email
Read Universal Lighting Reviews

About Universal Lighting:

Here at Universal Lighting we always try to give customers more than they expect. Our future relies on keeping you and our other customers happy. If we don’t then you will simply go somewhere else. What can we give you that they cannot get elsewhere? The highest standards of customer service is the foundation of our company and are paramount in all dealings with you.

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Phone:

0151 650 2138

Email:

customercare@universal-lighting.co.uk

Location:

Priory Street , ,
Birkenhead
CH41 5JH

When we were choosing this light, George from Universal Lighting sent us photographs and more details to help us choose. We ended up buying 4 and 2 small ones. Excellent service and our electrician commented on the quality of the lights too.
Helpful Report
Posted 3 years ago
We really love the light but we also had a fabulous service from George at Universal Lighting.
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Posted 3 years ago
The lights are great - exactly as advised. Slimline and make the patio come to life at night. Universal Lighting themselves have been amazing and would highly recommend.
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Posted 3 years ago
Universal Lighting were very good indeed. After a lot of searching the net for this product, I found them here. Placing my online order was swiftly followed by a phone call confirming my order and thanking me for ordering with them. Good old fashioned customer service that the retail sector seems to be lacking but Universal Lighting have not only have great quality products but customer service that will make us return and recommend to friends.
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Posted 3 years ago
Really good value and look really classy up giving a warm glow when the lights are on. The staff at this company were amazing when I telephoned for a bit of advice.
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Posted 3 years ago
Excellent product backed up by phenominal service.
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Posted 3 years ago
Very pleased with the shades - exactly what we wanted. Good quality and very good service from Universal Lighting. We will be back!!
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Posted 3 years ago
Even though one of my wall lights was slightly damaged I contacted Universal Lighting and George has sorted it so I get a replacement with no quibble. That is what I call good customer service.
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Posted 3 years ago
Customer service was excellent! Can not say enough about the quality of lamp and the customer service. I would definitely shop with this company again!
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Posted 3 years ago
the product is great everything we wanted More importantly the service given by the company waas first class.
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Posted 3 years ago
Customer service the best of any online website I’ve ordered from (and I’ve ordered from a lot!) fast delivery to NI aswell which is always a bonus.
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Posted 3 years ago
We're very pleased with the look of thse lights. They're not installed yet but assuming they work fine we are very happy with the product. Customer service and delivery has been brilliant, really pleased to support a business that values its customers.
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Posted 3 years ago
The process from placing the order to delivery was so easy. The lamp shade itself was of really good quality so very happy with the whole experience
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Posted 3 years ago
Very pleased with this light. Lots of similar ones in the market but much larger. This is the perfect size for my en-suite. Excellent customer service. Kept appraised of progress, and delivered on time. Highly recommend Universal Lighting.
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Posted 3 years ago
Exactly as described. More expensive than some but worth the extra as this is the third light I have installed and expect it to be the last! Ease of changing the lamp is important and this is easy with a quarter turn to release. Quality of retaining springs with plastic shield is a good feature. Service from Universal Lighting second to none.
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Posted 3 years ago
Recommended bulb with good advice from universal lighting. Very helpful staff. Good communication about my delivery of lights and bulbs. Would order again and recommend this company.
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Posted 3 years ago
Excellent company, very good customer service eith attention to detail. Lovely choices and beautiful light. Have not fitted it yet but looking forward to it.
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Posted 3 years ago
We ordered 5 Dar Stirling Wall lights and they were fitted today. As with the Dar Ardeche fittings the quality is superb and they look gorgeous in our living and dining room. We’re delighted with the overall effect and highly recommend them. It was a pleasure to deal with Universal Lighting, such great personal customer service.
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Posted 3 years ago
We ordered 2 Dar Ardeche light fittings and had them fitted today. We absolutely love them, such great quality and so very elegant. They suit our living and dining room beautifully. We received wonderful service from Chloe too. Thank you!
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Posted 3 years ago
Really pleased with light shade . Decorative also gives plenty of light .looks brilliant in room. Very impressed with whole process from ordering to delivery
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Posted 3 years ago
Universal Lighting is rated 5.0 based on 540 reviews