My Family Silver Reviews

Name: My Family Silver
Rating: 4.90

4.9 Rating 143 Reviews

99 %

of reviewers recommend My Family Silver

Company Reviews

Metrics

Info

4.9

Based on 143 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

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Phone:

07708 667448

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My Family Silver 5 star review on 24th July 2016

Jack Rossiter

Anonymous

Anonymous // 01/01/2019

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“Excellent as always! The first place I look for beautiful silver.”

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Posted 4 years ago

“Great service, and well informed information on the website, the process from start to finish was simple and easy to follow, would use this website again.”

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Posted 4 years ago

“I recently purchased an antique Madeira wine label and I am truly delighted with the quality of the piece and its condition. Wonderful service. Thank you.”

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Posted 4 years ago

“First class service. Very quick delivery.”

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Posted 4 years ago

“Beautiful items, sensitive response, quick shipping, payment without co mplication. Everything was really fine!”

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Posted 4 years ago

“We have used this company three times and it offers a brilliant service reuniting families with their crested silver. Hope they find us some more.”

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Posted 4 years ago

“I have purchased a number of items at various times over the last 10-years and every time has been without incident, well followed up and fully meeting all my expectations. I thoroughly endorse My Family Silver.”

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Posted 4 years ago

“Excellent customer service & highly attentive. I will most certainly be buying more silverware from them in the future.”

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Posted 4 years ago

“The layout of each item, together with details of manufacturer and the photographs are excellent.”

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Posted 4 years ago

“Dessert spoons to treasure - beautifully formed, the silver so bright and good for time to come. Appreciate the help in complicated overseas shipping!”

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Posted 4 years ago

“I purchased a silver signet ring for my wife and the service was fast and no nonsense. They phoned me just before the posted the ring as well.”

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Posted 5 years ago

“All very simple and quick”

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Posted 5 years ago

“Excellent service. Will use again.”

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Posted 5 years ago

“Prompt service, excellent quality and good communication. I am a fan.”

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Posted 5 years ago

“Nice engraving and arrived on time for the wedding.”

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Posted 5 years ago

“All my family have one now so good and great service”

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Posted 5 years ago

“I have had two purchases from My Family Silver and was delighted with the quick efficient service I received . Both items were exactly as described and I look forward to future notifications.”

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Posted 5 years ago

“Very happy with my purchase and the additional help and advice Martyn provided. Definitely 5*service.”

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Posted 6 years ago

“A first class service, my seal ring exceeded all expectation and the customer service covered all my requirements including arranging my export duty refund. I would strongly recommend these guys as your first and only port of call. It is the best customer service I have received in years.”

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Posted 6 years ago

“The purchase was for a new Family signet ring from Hancocks. in Burlington Arcade. The initial order that I put through was incorrect on my behalf and I had to submit a further correct order. The team did a fantastic job in progressing the correct order and refunding the amount for the incorrect order. The quality of the ring is very high and better than expected. The ring is perfect in every way and delivered very much ahead of expectations. Brilliant service and those that I spoke with were so professional. The call to advise progress and posting was very well received and allowed me to plan to be at home. Thank you”

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Posted 6 years ago

My Family Silver is rated 4.9 based on 143 reviews