Unbolted Reviews

Name: Unbolted
Rating: 4.90

4.9 Rating 344 Reviews

100 %

of reviewers recommend Unbolted

Company Reviews

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4.9

Based on 344 reviews

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and chat functions as I needed to renew my loan I needed help which was duly provided.”

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Posted 6 years ago

“Excellent customer service”

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Posted 6 years ago

“Very good service, efficient and friendly.”

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Posted 6 years ago

“Quick, simple, unfussy. What more could you ask for?”

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Posted 6 years ago

“Prompt, friendly service”

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Posted 6 years ago

“Very professional easy to use service”

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Posted 6 years ago

“I was pleased on the whole with the service received. It felt courteous and professional. If looking for an area that could be improved, my focus would be on the countersigning of the loan documentation by Unbolted and Forum Auctions: Although the process is reasonably swift, I believe it can be made significantly faster and more streamlined without any real compromise to security. In my own case, the loan was signed first by myself, then by Unbolted, and finally by Forum Auctions — in sequence. The last signature by Forum Auctions took a couple of hours to obtain, if I recall correctly. To me, this additional waiting time (for an authorised representative at Forum Auctions to make themselves available) felt unnecessary. It was the weakest link in the overall transaction. My suggestions would be the following: (i) that Forum Auctions sign the loan documentation more quickly, without necessarily waiting for Unbolted (or even the relevant borrower) to sign first; and (ii) more representatives at Forum Auctions be authorised to sign the loan documentation on behalf of the auction house.”

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Posted 6 years ago

“The services from the team”

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Posted 6 years ago

“Excellent process. Fast and smooth and transparent.”

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Posted 6 years ago

“It helped me avoid getting more unhappy”

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Posted 6 years ago

“It was generally a good service did not appreciate the valuation or delay in getting it !”

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Posted 6 years ago

“Quick and efficient service”

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Posted 6 years ago

“Really it’s very good and very friendly staff and very very quick service”

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Posted 6 years ago

“Fast and professional”

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Posted 6 years ago

“Prompt, professional and very satisfactory service all round. Thank you Unbolted”

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Posted 6 years ago

“Good customer service and promptly replied to my needs”

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Posted 6 years ago

“Excellent service, very quick and helpfull, i thought it would be a pain having to send items off get value etc but the value they said online was what they gave me and same day as items received, really cant fault this company in any way, even gave me more loan to value than another tv pawn shop, superb and very happy”

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Posted 6 years ago

“Excellent service and very supportive when matters were not straightforward”

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Posted 6 years ago

“Very quick and professional service Would 100% recommend”

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Posted 6 years ago

“It did exactly what it said it would do.”

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Posted 6 years ago

Unbolted is rated 4.9 based on 344 reviews