Unbeatable Bathrooms Reviews

Name: Unbeatable Bathrooms
Rating: 4.13

4.1 Rating 557 Reviews

78 %

of reviewers recommend Unbeatable Bathrooms

4.1

Based on 557 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Unbeatable Bathrooms:

One of the UK's fastest-growing online bathroom retailers selling a range of showers, baths, taps, basins & more from some of the biggest and best brands.

Visit Website

Phone:

01782 636245

Write Your review

Tell us how Unbeatable Bathrooms made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Unbeatable Bathrooms 5 star review on 29th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely hopeless to deal with, ordered something back in May 2023 and am still waiting, have left phone messages and emails constantly but they do not even have the curtesy to reply or phone back. Quick enough to take payment though. Unfortunately next step will have to be legal”

Helpful Report

Posted 1 year ago

“I ordered a Thermostatic Mixer Shower which turned out to be too long, the wrong one but my fault. I contacted Unbeatable Bathrooms and arranged to return this. Since then I have tried to order the correct item. The returned item was delivered but even after emails and phone calls the £299.00 I had paid for the initial Shower item was not refunded / neither was I offered the correct Mixer shower. I have tried phoning numerous times but the phone just plays a pre recorded sorry everyone is busy. So I am left £299.00 out of pocket and no mixer shower.”

Helpful Report

Posted 1 year ago

“They don’t have any products just a fraudulent website and a bank account”

Helpful Report

Posted 1 year ago

“No-show on order. Endless chasing hit and miss with replies. Promises but in the end after losing time and money I cancelled and ordered elsewhere. Then it turned up more work to now resolve”

Helpful Report

Posted 1 year ago

“I order an item on 8 days ago and it has still not been delivered, managed to speak call them for update couple of days ago and I was told someone would call me back. Since then I have been calling them, tried to reach out on live chat but no answer or response. Very worried if I will recieved the item in time as it was advertised as 2-5 working days its been 8 days with no updates. I would not reccomend this company to anyone.”

Helpful Report

Posted 1 year ago

“I have been waiting on 2 shower hoses at a cost of £258 from this company since July 2023. I have repeatedly tried to call them, email them and use live chat to get an update with no response. They have taken my money but seem to have disappeared off the planet. No other choice but to go legal now. My advice is to not use this company and once they have your money that is the last you will hear from them.”

Helpful Report

Posted 1 year ago

“Orderd an item, Unbeatable Tiles took the money and stated delivery within 2-3 days, now its 8 days later and still nothing. I've tried getting in contact by phone, email and the online chat service and so far had no response. I wish i read the reviews first as they're spot on, none existent service, feels more like a con than a reputable business.”

Helpful Report

Posted 1 year ago

“Ordered a sink back in April - still to this date (September 25th) have had no help or communication to be updated as to why we haven't received our goods? Left numerous voicemails - emails - online chats -- NOTHING!! DO NOT ORDER - I am hoping this prompts a email response ??”

Helpful Report

Posted 1 year ago

“Took my order, took my money, waited 5 months, numerous voicemails, numerous email. No reply. Don't order from these guys if you ever want to see your money back or your goods delivered.”

Helpful Report

Posted 1 year ago

“Competitive price and prompt delivery. What more do you need?”

Helpful Report

Posted 1 year ago

Hi David, Thank you for taking the time to leave your feedback. We're delighted to hear about your positive experience! We hope that you'll choose us again in the future. All the best, Unbeatable Bathrooms

Posted 1 year ago

“Ordered a item 2 weeks ago, and has not come yet, it said 2/3 working days but in my case 2/3 working weeks I assume. Also customer service, wasn’t that great as they took a while to get back to me and have not since contacted me back once I got a reply from them! Really annoyed but lesson learned. Unhappy customer….!!!”

Helpful Report

Posted 1 year ago

Hi Argent, Thank you for getting in touch, we're very sorry to hear about this. Our team has recently sent you an email, explaining that the courier had incorrectly marked the order as delivered last week, but the item has unfortunately been lost in transit. We've raised the issue with the courier and your order has been refunded. Regretfully, sometimes issues like this arise and are out of our control, but we do our best to try and resolve them whenever possible. We truly appreciate your understanding on the matter. If you have any questions, please let us know. All the best, Unbeatable Bathrooms

Posted 1 year ago

“I really pleased with the part when it did arrive. I would have given 5/5 but the part took months to arrive even though it said in stock when we purchased it. To be fair to the supplier, they did always respond to my e-mails and even offered a refund, but I needed the part so was prepared to wait.”

Helpful Report

Posted 1 year ago

Hi Andrew, Thank you for taking the time to leave your feedback. We're delighted to hear that you're pleased with your order and that our customer service team were able to respond quickly! We hope that you'll choose us again in the future. All the best, Unbeatable Bathrooms

Posted 1 year ago

“I would not use Unbeatable bathrooms again or recommend this company to anyone else, there service was very poor”

Helpful Report

Posted 1 year ago

Hi Jim, Thank you for getting in touch. We're very sorry to hear that you weren't entirely satisfied with our service. We do our very best to make sure all our customers have a positive experience, so we're deeply saddened that we weren't able to provide you with one on this occasion. Your feedback has been noted and reported internally - we will continue working harder in the future to provide an even better service! All the best, Unbeatable Bathrooms

Posted 1 year ago

“Materials ordered took months to arrive, we had to chase for updates all the time”

Helpful Report

Posted 1 year ago

“Ordered and delivered within 48 hours All good”

Helpful Report

Posted 1 year ago

Hi Pierre, Thank you for taking the time to leave your feedback. We're delighted to hear that we were able to provide an excellent service and fast delivery! We hope that you'll choose us again in the future. All the best, Unbeatable Bathrooms

Posted 1 year ago

“Chances. Pay your money and they say they'll let you know. Nothing. You chase up...all good etc etc. Chase up for a toilet again after 2 weeks. Yes, definitely coming today. Nope! This company does not actively communicate ( you have to chase them) and lies. End of. And I have b een a patient, civil customer. Enoug.”

Helpful Report

Posted 1 year ago

“Really happy with my new mirror. Very good service. Highly recommended.”

Helpful Report

Posted 1 year ago

Hi Arianna, Thank you for taking the time to leave your feedback. We're delighted to hear that you're enjoying your new bathroom mirror and that we were able to provide a positive experience! We hope that you'll choose us again for your next bathroom project! All the best, Unbeatable Bathrooms

Posted 1 year ago

“Excellent service and product, only marked down as over a week arriving”

Helpful Report

Posted 1 year ago

Hi Steve, Thank you for taking the time to leave your feedback. We're delighted to hear that we were able to provide an excellent service and product! We hope that you'll choose us again in the future. All the best, Unbeatable Bathrooms

Posted 1 year ago

“So helpful, friendly and accommodating - thank you very much. Great service.”

Helpful Report

Posted 1 year ago

Hi Gail, Thank you for taking the time to leave your feedback. We're delighted to hear about your positive experience! We hope that you'll choose us again for your next bathroom project! All the best, Unbeatable Bathrooms

Posted 1 year ago

“Good quality. Thank you.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for taking the time to leave your feedback. We're delighted to hear about your positive experience and hope that you'll choose us again in the future! All the best, Unbeatable Bathrooms

Posted 1 year ago

Unbeatable Bathrooms is rated 4.1 based on 557 reviews