Unbeatable Bathrooms Reviews

Name: Unbeatable Bathrooms
Rating: 4.13

4.1 Rating 557 Reviews

78 %

of reviewers recommend Unbeatable Bathrooms

4.1

Based on 557 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Unbeatable Bathrooms:

One of the UK's fastest-growing online bathroom retailers selling a range of showers, baths, taps, basins & more from some of the biggest and best brands.

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Phone:

01782 636245

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Unbeatable Bathrooms 5 star review on 29th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered an item in November , but I got this purches in February next year . I was waiting for delivery too long”

Helpful Report

Posted 9 months ago

“Cannot recommend. No service, no contact after placing order, no response to any means to contact them. Placed order for a part as appeared to be only UK supplier to have it without resorting to importing it. Following order I have had no further updates, they do not respond to Emails either through their site or using Email address and phones are not answered. Appears to be no way to actually enquire on your order or to get a refund if it is not available.”

Helpful Report

Posted 9 months ago

“Total scam! Ordered a £202 shower screen two weeks ago, it hasn’t been dispatched. Tried to contact Unbeatable Bathrooms but they don’t answer the phone, respond to messages or reply to emails. I’ve had to open a claim thru my bank but it could apparently take months to get my money back. Really stressful and inconvenient.”

Helpful Report

Posted 9 months ago

“Failed to deliver the item ordered, and when asked to cancel the order and refund the money just ignored me despite email, phone call and online chat. Don't use this company.”

Helpful Report

Posted 9 months ago

“Terrible communication and lead time could been a lot better. Will not use again.”

Helpful Report

Posted 9 months ago

“Order not received and can’t get any response from the company.”

Helpful Report

Posted 9 months ago

“They're super quick to provide a quote. BUT. Could never contact them. Joiner was fantastic however, left a paste footprint on the floor, didn't provide a non-slip shower base. Didn't finish all the small details. He was extremely frustrated due to wrong delivery of product and had to spend his own money. Don't worry about the guarantee - there isn't one. Still haven't heard back from them!!”

Helpful Report

Posted 9 months ago

“Scam! Avoid and report this company. As you can see from the numerous reviews the same issues are echoed. They will take the money but not deliver the product. We ordered a shower screen in mid December, due to arrive within 2 days and still not received the product. We have tried to contact them but no response. Funny how their most recent review is 5* and is the only one to get a response from the company…”

Helpful Report

Posted 9 months ago

“Ordered an item, got an e mail and stated a tracking number would follow. Never arrived, they never pick the phone up or reply to any e mails. A truly shocking service, avoid avoid. Trading standards advised. I would give -5 if allowed.”

Helpful Report

Posted 10 months ago

“Avoid this company. Placed an order nine months ago and no response. Do not believe the glowing reviews.”

Helpful Report

Posted 10 months ago

“I'm very disappointed with this company and will not be using them again. I placed my order in November but the item has still not arrived even though they state they deliver within 2-5 working days!!! I've tried to contact them but no one answers which leaves me to think that they are no longer in business. I've now cancelled the order but as no one appears to be checking emails, etc. am not hopeful that I will receive a refund in which case will take this further.”

Helpful Report

Posted 10 months ago

“If I could rank them a 0 I would! Ordered never arrived. This fraudulent company has stolen my money and from the looks of the reviews countless other customers! I ordered bathroom flooring 2 months ago which was supposed to be delivered within 5 days. They don't answer the phone, email, or any correspondence. Avoid. Avoid. Avoid these scammers!”

Helpful Report

Posted 10 months ago

“I ordered a bathroom shelf, very small, about £120, on 29.11.2023, still not received and very little response from company, due to "personal reasons", I was assured they would investigate and get back to me but still nothing .Don't buy from this company, I think they must be in trouble”

Helpful Report

Posted 10 months ago

“Order has not been received. It is now 8 days since delivery was promised. My emails and calls have not been answered. I had to order from another supplier eventually for next day delivery as basin needed to be installed. Very poor and disappointing company to deal with. Still awaiting refund.”

Helpful Report

Posted 10 months ago

“Order never arrived. They don't answer emails, phone calls, or the live online chat. It's ridiculous.”

Helpful Report

Posted 10 months ago

“Order never arrived, took the money, won't pick up the phone, won't return emails. Avoid this company. I will be forced to take legal action in a small claims court if they do not respond to me.”

Helpful Report

Posted 11 months ago

“I ordered a radiator on a Wednesday and it had not come by the following Wednesday when it should have come in 0-5 days. After phoning the company twice it was then delivered on the Thursday”

Helpful Report

Posted 11 months ago

“Company took money and no goods arrived. No one answers phone or replies to emails. Clearly a fraud and I am reporting.”

Helpful Report

Posted 1 year ago

“They are fine unless your product is faulty- then they do not follow the law and ignore your requests for a replacement, I have been sending repeated requests since 22 October. Their phone lines are permanently out of action, the chat doesn't get answered and nor do your emails. I would not use this company again. I will now be complaining to Trading Standards. Very, very poor and a complete rip off.”

Helpful Report

Posted 1 year ago

“Company put a lot of time and effort into locating a scarce basin tap for me. Thank you for your help.”

Helpful Report

Posted 1 year ago

Unbeatable Bathrooms is rated 4.1 based on 557 reviews