Unbeatable Bathrooms Reviews

Name: Unbeatable Bathrooms
Rating: 4.11

4.1 Rating 564 Reviews

78 %

of reviewers recommend Unbeatable Bathrooms

4.1

Based on 564 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Unbeatable Bathrooms:

One of the UK's fastest-growing online bathroom retailers selling a range of showers, baths, taps, basins & more from some of the biggest and best brands.

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Phone:

01782 636245

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Unbeatable Bathrooms 5 star review on 29th May 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent service had exactly what I wanted”

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Posted 3 years ago

Hi Chris, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll choose us again. All the best, Unbeatable Bathrooms

Posted 3 years ago

“Great pricing and amenable staff contacts. Slightly disappointed that two possible delivery dates were missed and that 1 hour time slot on day actually delivered wasn’t provided as promised.”

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Posted 3 years ago

Hi Jane, Thank you for taking the time to leave your feedback, we're very happy to hear we were able to provide a positive shopping experience. We're sorry that your delivery experienced some issues and are contacting the courier to find out why this happened. We hope that you'll consider choosing us again for your future bathroom projects! All the best, Unbeatable Bathrooms

Posted 3 years ago

“Lovely basin arrived on time and well packaged. Full marks by the way on your ‘green’ packaging. Much appreciated. Other ceramics bought elsewhere were packaged in terrible expanded polystyrene or even completely encased in expanded foam which is an environmental disaster. Yours is pretty much 100% recyclable, nice one. Will use again.”

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Posted 3 years ago

Hi Carolyn, Thank you for the kind words and taking the time to leave your feedback. We're very happy to hear about your positive experience and that you'll be choosing us again in the future. All the best, Unbeatable Bathrooms

Posted 3 years ago

“I ordered my shower tray on the 7th March and still have not received it to this date - I had an apology and a promised delivery date of a week ago but still no shower tray - tried sending more questions as to where is my shower tray and still as no response - really disappointed and I can not afford to lose that type of money.”

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Posted 3 years ago

Hi Annie, Thank you for taking the time to leave your feedback! We'd like to apologise for any inconvenience caused due to the longer than anticipated delivery. I can see that your order was delivered soon after this review, thank you for your patience. We'd love to keep you as a valued customer and hope that you'll continue to choose us for your next bathroom project! All the best, Unbeatable Bathrooms

Posted 3 years ago

“Prompt delivery”

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Posted 3 years ago

Hi Helen, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll choose us again in the future. All the best, Unbeatable Bathrooms

Posted 3 years ago

“Excellent service as usual”

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Posted 3 years ago

Hi Paul, Thank you for taking the time to leave your feedback and for choosing to shop with us again! We're very happy to hear about your positive experiences and hope that you'll continue to choose us in the future. All the best, Unbeatable Bathrooms

Posted 3 years ago

“very prompt service”

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Posted 3 years ago

Hi there, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll choose us again in the future. All the best, Unbeatable Bathrooms

Posted 3 years ago

“Unbeatable Bathrooms went above and beyond for my order, it seems as if they really do care.”

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Posted 3 years ago

Hi there, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll continue to shop with us again in the future. All the best, Unbeatable Bathrooms

Posted 3 years ago

“Delivered quickly and safely...and very happy with the competitive price. Awaiting plumber availability to install.”

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Posted 3 years ago

Hi David, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll choose us again in the future. All the best, Unbeatable Bathrooms

Posted 3 years ago

“Order placed online easily and delivered on time. Good quality product.”

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Posted 3 years ago

“The order took a long while to arrive. Appreciate this may have been down to customs issues. Although there was no correspondence or update. When it arrived, the fittings were missing. Called the customer service line. Was told they would be sent out. Still waiting for them to arrive. Ordered the toilet on 16th February. Still unable to fit it. Please update on when the fittings will arrive.”

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Posted 3 years ago

Hi Gary, Thank you for taking the time to leave your feedback. We apologise for the longer than expected delivery and very much appreciate your patience. Your feedback has been forwarded to our team who will contact you shortly, on the mobile number provided, to resolve the issue. Thank you for your understanding. We would love to keep you as a valued customer and hope that you'll consider choosing us again in the future. All the best, Unbeatable Bathrooms

Posted 3 years ago

“Fantastic company. Always a pleasure ordering from them.”

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Posted 3 years ago

Hi Gareth, Thank you for taking the time to leave your feedback and for choosing to shop with us again! We're very happy to hear about your positive experiences and hope that you'll continue to choose us in the future. All the best, Unbeatable Bathrooms

Posted 3 years ago

“Easy to use website, and quick delivery”

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Posted 3 years ago

Hi there, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll choose us again for your future bathroom projects. All the best, Unbeatable Bathrooms

Posted 3 years ago

“product arrived well packed fitted perfectly”

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Posted 3 years ago

Hi Royston, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll choose us again in the future. All the best, Unbeatable Bathrooms

Posted 3 years ago

“Good, fast service and really helpful staff.”

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Posted 3 years ago

Hi Yolanda, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll choose us again in the future. All the best, Unbeatable Bathrooms

Posted 3 years ago

“Product not in stock and still awaiting refund - will not use again.”

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Posted 3 years ago

Hi there, Thank you for taking the time to leave your feedback. We're very sorry that the item was out of stock at the time of your purchase. I can see that after our team suggested alternate products within your budget, a refund was processed soon after. Refunds with PayPal can take up to 7 days to be deposited into your account. The speed of this process is unfortunately out of our control. Please let us know if the refund continues to show as pending. Additionally, if you have any further questions regarding your order please contact us directly and we will be happy to help. We would love to keep you as a valued customer and hope that you will consider choosing us again in the future. All the best, Unbeatable Bathrooms

Posted 3 years ago

“Friendly service and super fast delivery”

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Posted 3 years ago

Hi Martin, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll choose us again in the future. All the best, Unbeatable Bathrooms

Posted 3 years ago

“Extremely happy with the service from this company and the product. We had a small problem with our order but this was resolved very quickly. Excellent customer service.”

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Posted 3 years ago

Hi Julie, Thank you for your kind words and taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll choose us again in the future. All the best, Unbeatable Bathrooms

Posted 3 years ago

“Good and reliable”

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Posted 3 years ago

Hi Martyn, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll choose us again in the future. All the best, Unbeatable Bathrooms

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Hi there, Thank you for taking the time to leave your feedback. We're very happy to hear about your experience and hope that you'll choose us again. All the best, Unbeatable Bathrooms

Posted 3 years ago

Unbeatable Bathrooms is rated 4.1 based on 564 reviews