Unbeatable Bathrooms Reviews

Name: Unbeatable Bathrooms
Rating: 4.11

4.1 Rating 569 Reviews

78 %

of reviewers recommend Unbeatable Bathrooms

4.1

Based on 569 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Unbeatable Bathrooms:

One of the UK's fastest-growing online bathroom retailers selling a range of showers, baths, taps, basins & more from some of the biggest and best brands.

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Phone:

01782 636245

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Unbeatable Bathrooms 5 star review on 29th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Orderd an item, Unbeatable Tiles took the money and stated delivery within 2-3 days, now its 8 days later and still nothing. I've tried getting in contact by phone, email and the online chat service and so far had no response. I wish i read the reviews first as they're spot on, none existent service, feels more like a con than a reputable business.”

Helpful Report

Posted 1 year ago

“Ordered a sink back in April - still to this date (September 25th) have had no help or communication to be updated as to why we haven't received our goods? Left numerous voicemails - emails - online chats -- NOTHING!! DO NOT ORDER - I am hoping this prompts a email response ??”

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Posted 1 year ago

“Took my order, took my money, waited 5 months, numerous voicemails, numerous email. No reply. Don't order from these guys if you ever want to see your money back or your goods delivered.”

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Posted 1 year ago

“Competitive price and prompt delivery. What more do you need?”

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Posted 1 year ago

Hi David, Thank you for taking the time to leave your feedback. We're delighted to hear about your positive experience! We hope that you'll choose us again in the future. All the best, Unbeatable Bathrooms

Posted 1 year ago

“Ordered a item 2 weeks ago, and has not come yet, it said 2/3 working days but in my case 2/3 working weeks I assume. Also customer service, wasn’t that great as they took a while to get back to me and have not since contacted me back once I got a reply from them! Really annoyed but lesson learned. Unhappy customer….!!!”

Helpful Report

Posted 1 year ago

Hi Argent, Thank you for getting in touch, we're very sorry to hear about this. Our team has recently sent you an email, explaining that the courier had incorrectly marked the order as delivered last week, but the item has unfortunately been lost in transit. We've raised the issue with the courier and your order has been refunded. Regretfully, sometimes issues like this arise and are out of our control, but we do our best to try and resolve them whenever possible. We truly appreciate your understanding on the matter. If you have any questions, please let us know. All the best, Unbeatable Bathrooms

Posted 1 year ago

“I really pleased with the part when it did arrive. I would have given 5/5 but the part took months to arrive even though it said in stock when we purchased it. To be fair to the supplier, they did always respond to my e-mails and even offered a refund, but I needed the part so was prepared to wait.”

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Posted 1 year ago

Hi Andrew, Thank you for taking the time to leave your feedback. We're delighted to hear that you're pleased with your order and that our customer service team were able to respond quickly! We hope that you'll choose us again in the future. All the best, Unbeatable Bathrooms

Posted 1 year ago

“I would not use Unbeatable bathrooms again or recommend this company to anyone else, there service was very poor”

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Posted 1 year ago

Hi Jim, Thank you for getting in touch. We're very sorry to hear that you weren't entirely satisfied with our service. We do our very best to make sure all our customers have a positive experience, so we're deeply saddened that we weren't able to provide you with one on this occasion. Your feedback has been noted and reported internally - we will continue working harder in the future to provide an even better service! All the best, Unbeatable Bathrooms

Posted 1 year ago

“Materials ordered took months to arrive, we had to chase for updates all the time”

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Posted 1 year ago

“Ordered and delivered within 48 hours All good”

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Posted 1 year ago

Hi Pierre, Thank you for taking the time to leave your feedback. We're delighted to hear that we were able to provide an excellent service and fast delivery! We hope that you'll choose us again in the future. All the best, Unbeatable Bathrooms

Posted 1 year ago

“Chances. Pay your money and they say they'll let you know. Nothing. You chase up...all good etc etc. Chase up for a toilet again after 2 weeks. Yes, definitely coming today. Nope! This company does not actively communicate ( you have to chase them) and lies. End of. And I have b een a patient, civil customer. Enoug.”

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Posted 1 year ago

“Really happy with my new mirror. Very good service. Highly recommended.”

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Posted 1 year ago

Hi Arianna, Thank you for taking the time to leave your feedback. We're delighted to hear that you're enjoying your new bathroom mirror and that we were able to provide a positive experience! We hope that you'll choose us again for your next bathroom project! All the best, Unbeatable Bathrooms

Posted 1 year ago

“Excellent service and product, only marked down as over a week arriving”

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Posted 1 year ago

Hi Steve, Thank you for taking the time to leave your feedback. We're delighted to hear that we were able to provide an excellent service and product! We hope that you'll choose us again in the future. All the best, Unbeatable Bathrooms

Posted 1 year ago

“So helpful, friendly and accommodating - thank you very much. Great service.”

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Posted 1 year ago

Hi Gail, Thank you for taking the time to leave your feedback. We're delighted to hear about your positive experience! We hope that you'll choose us again for your next bathroom project! All the best, Unbeatable Bathrooms

Posted 1 year ago

“Good quality. Thank you.”

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Posted 1 year ago

Hi there, Thank you for taking the time to leave your feedback. We're delighted to hear about your positive experience and hope that you'll choose us again in the future! All the best, Unbeatable Bathrooms

Posted 1 year ago

“Excellent prompt delivery”

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Posted 1 year ago

Hi Vanessa, Thank you for taking the time to leave your feedback. We're delighted to hear about your positive experience and that you had an excellent prompt delivery! We hope that you'll choose us again for your next bathroom project! All the best, Unbeatable Bathrooms

Posted 1 year ago

“Really happy with this item. Exactly as described and fast delivery, though it had come out of its box and was loose in the bag. The screw holes can be rotated to be alligned vertically or horizontally which was very helpful in this situation.”

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Posted 1 year ago

Hi David, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you will choose to shop with us again in the future! All the best, Unbeatable Bathrooms

Posted 1 year ago

“Nice, lovely,”

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Posted 1 year ago

Hi Leon, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll choose us again for your next bathroom project! All the best, Unbeatable Bathrooms

Posted 1 year ago

“very good service”

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Posted 2 years ago

Hi Tom, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you will choose to shop with us again in the future! All the best, Unbeatable Bathrooms

Posted 2 years ago

“Superb service! Unbeatable Bathrooms have been fantastic from start to finish. Their customer service helped to answer all my questions, delivery was very fast and their products are all high quality at a great price. Would definitely recommend!”

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Posted 2 years ago

Hi David, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and glad that we were able to help! We hope that you will continue to shop with us for any future bathroom projects! All the best, Unbeatable Bathrooms

Posted 2 years ago

“Ordered but never received. Emailed and rang them always an excuse. On it’s way will email me the tracking reference but never do. Three times now I have been told the order is on its way. They never ring you back when they say they will and most of the time don’t answer their phones. My order has still not arrived. Can’t even get hold of therm to get a refund.”

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Posted 2 years ago

Hi there, Thank you for getting in touch! We're very sorry to hear that you've been experiencing some delays with your order. Our phone lines were experiencing some technical difficulties with during this time, however, our team were working hard to answer all enquiries as soon as possible. We sincerely apologise for the delays you've experienced. I appears that a colleague has since responded to your email and the issue has been resolved. We very much appreciate your continued patience and understanding. All the best, Unbeatable Bathrooms

Posted 2 years ago

Unbeatable Bathrooms is rated 4.1 based on 569 reviews